Winter Roof Emergency Services
Ice Dam Now runs ten winter roof services across 38 cold-climate states: steam ice dam removal, roof snow and crane-assisted clearing, IICRC S500 water mitigation, mold remediation and interior repair, insurance claim documentation and permanent heat trace. Crews are licensed and insured, dispatch same day for active leaks, and bill by the crew hour at a rate quoted before dispatch.
Steam ice dam removal, roof snow and crane clearing, IICRC water mitigation, insurance claim support and permanent heat trace.
Get Ice Dam Help Now
Ten Ways We Deal With An Ice Dam
Emergency first, then the water, the mold and the repair inside, prevention after that, and the claim handled throughout.
Ice Dam Removal
Low-pressure steam melts the dam off the eave in sections until the shingle is clear and water is draining again.
Book Ice Dam Removal
Mold Remediation
Attic, wall cavity and ceiling mold left behind by ice dam water, removed under containment and cleared before the room is rebuilt.
Book A Mold Inspection
Roof Snow Removal
No snow on the roof means no meltwater, and no meltwater means no new dam.
Request Snow Clearing
Roof Shoveling
Deep pack, dead valleys and dormer pockets, cleared by hand where a rake cannot reach.
Request Hand Shoveling
Crane-Assisted Snow Removal
Snow tarps rigged and lifted by boom crane where drifts are too deep and too heavy to move by hand.
Ask About A Crane Pick
Water Mitigation & Dryout
Extraction, drying and controlled tear-out to IICRC S500, then the interior repair, so the water that already got in does not become rot and mold by spring.
Start Emergency Dryout
Ice Dam Insurance Claims
One claim for the whole event: ice dam removal, water mitigation, mold remediation, interior repair and roof replacement where the storm damaged it, documented in Xactimate line items.
Start My Claim Documentation
Commercial Ice Dam Removal
Membrane-safe steaming for EPDM and TPO decks, frozen parapet scuppers and blocked internal drains.
Book Commercial Steaming
Commercial Roof Snow Removal
Scheduled load reduction for warehouses, retail, schools and multi-unit buildings before drift weight becomes a deflection problem.
Schedule Load Reduction
Heated Roof & Gutter Cables
Self-regulating heat trace on the eaves, valleys, gutters and downspouts, so meltwater keeps a path out all winter.
Get A Cable QuoteEverything The Ice Dam Caused, On One Claim
Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.
1Ice Dam Removal
Low-pressure steam takes the dam off the eave and stops new water coming in.
2Water Mitigation
Extraction, wet insulation out and drying to a measured IICRC S500 standard.
- 3
Mold Remediation
Containment, removal and clearance wherever the water has led to growth.
4Interior Repair
Insulation, drywall, texture, trim and paint, put back by the same crews.
5Roof Repair Or Replacement
Where the ice dam tore shingles or soaked the decking, the roof goes on the same claim.
How it goes on the claim
- One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
- Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
- Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
- Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Not Sure Which One You Need?
Describe what you are seeing and dispatch will tell you which crew to send. There is no charge for working that out on the phone.