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St. Johnsbury, VT
24/7 Emergency Steam · Caledonia County

Ice Dam Removal in St. Johnsbury, VT — Northern Winter Crews

Ice Dam Now provides ice dam removal in St. Johnsbury, VT and the surrounding Caledonia County, using low-pressure steam only — never chipping, salt or pressure washing. Crews are licensed, insured and harness-certified, dispatch same day for active interior leaks, and bill by the crew hour at a rate quoted before dispatch. Dated photo documentation is supplied for insurance claims.

Valleys and dormers — The dead spots that hold the deepest ice get worked specifically
Photographed as we work — Dated before and after images and a written scope your adjuster will accept
No salt, no chipping — Nothing corrosive and nothing mechanical touches the covering
Steam only — Safe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt

Get Ice Dam Help St. Johnsbury

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Caledonia
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

A St. Johnsbury roof can look fine from the driveway and still be backing water under the shingles at the eave, where nobody can see it. As part of our complete St. Johnsbury winter roof services, crews handle ice dam removal across Caledonia County.

Long Winters, Layered Ice: The Caledonia County Problem

The defining feature of a Caledonia County winter is persistence. It is not one storm, it is a continuous load sitting on the roof from late fall through to a spring thaw.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Every mild afternoon through that stretch releases a little meltwater, and every cold night sets it at the overhang. Done fifty times, that is how an eave ends up carrying several hundred pounds of ice by March.

Ice-barrier practice in Caledonia County

In the colder Vermont jurisdictions the membrane requirement extends well up the roof plane rather than stopping at the first course, precisely because the ice here does not stay near the edge.

Ice Dam Removal in St. Johnsbury: How The Work Runs

Why the gutter has to be cleared in the same visit

A dam sitting above a gutter packed solid with ice is only half the problem. Clear the eave and leave the trough frozen, and the next day's meltwater has nowhere to run — it backs up onto the roof and the dam rebuilds from the bottom. Water Stain on the Ceiling in Winter.

Crews steam the trough and the downspout through to daylight on the same visit. It adds time, which is why the hour estimate given on the phone accounts for it, and it is the difference between a fix and a repeat visit in St. Johnsbury the following week.

Steep, high and awkward St. Johnsbury roofs

Pitch and height change the job more than ice thickness does. A walkable ranch eave is a ladder and a lance. A three-story roof with a steep pitch means anchors, rope, staging and two people where one would otherwise do.

Crews quote on that honestly. If a property in St. Johnsbury needs a longer setup, it is said on the phone rather than discovered at the end of the invoice.

Why salt and ice melt make it worse

Calcium chloride opens a narrow channel and leaves the dam standing. The channel refreezes, the dam does not go anywhere, and in the meantime the runoff corrodes gutter seams, fasteners, flashing and anything growing underneath.

It is a stopgap at best. On a roof in St. Johnsbury with an active leak it buys hours, not days, and it adds a corrosion problem to the water problem.

Access, ladders and what the crew needs on site

Steam equipment needs somewhere to park within hose reach, and ladders need footing that is not a buried flower bed or a sheet of ice. Clearing a path to the affected eave, moving vehicles off the driveway and unlocking a side gate takes ten minutes and saves considerably more than that on the clock.

Where the only access is through a neighbor's property, that conversation is worth having before the crew is in the street rather than while it waits.

What steam actually does

A steam unit delivers water at roughly 290°F at a pressure low enough to rest your hand in the plume. It cuts a channel straight through the ice and lifts the dam off in sections, right down to the shingle. The heat does the work, not force, so granules, seal strips and flashing come through untouched.

That is the whole difference between steam and the hot pressure washers often sold as steam. A pressure washer cuts ice fast because of its pressure — and that same pressure strips the granules off asphalt shingles and drives water up under the courses. One method removes ice. The other removes ice and roof.

Worker removing ice dam from snow-covered roof with steaming tool
A roofing professional uses a steam tool to break up a heavy ice dam and icicles along a roof edge.

What you get in St. Johnsbury

  • Gutters cleared tooTrough and downspout steamed through to daylight in the same visit
  • Cleared to the shingleThe dam comes off completely, not just a drainage channel cut through it
  • No salt, no chippingNothing corrosive and nothing mechanical touches the covering
Ice Dam Removal in St. Johnsbury, VT — specification
Service specification for St. Johnsbury, VT
DocumentationDated before and after photos, written scope in Xactimate line items
Coverage areaSt. Johnsbury and Caledonia County
ServiceIce Dam Removal in St. Johnsbury, VT
Local ice-barrier practiceEave membrane required on new work
Typical scopeSteam, 6-14 crew hours typical
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Dispatch windowSame day to 24 hours

Where We Dispatch Around St. Johnsbury

Crews working St. Johnsbury cover the adjoining communities on the same route — Saint Johnsbury, Saint Johnsbury Center, East Saint Johnsbury, Passumpsic and Danville — so a storm week usually means one truck handling several addresses in Caledonia County rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Barre, Montpelier, Stowe, Williston, Essex, Hartford.

Scheduling for St. Johnsbury tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.

Most jobs do not stop at one service. Ice Dam Removal in St. Johnsbury often runs alongside water mitigation & dryout in St. Johnsbury, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 St. Johnsbury steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In St. Johnsbury, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In St. Johnsbury
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Caledonia County. Every job is photographed before and after.

Worker removing ice dam from snow-covered roof with steaming tool
A roofing professional uses a steam tool to break up a heavy ice dam and icicles along a roof edge.
contractor using steam equipment to remove ice dam from snowy roof
A technician uses high-pressure steam to safely melt and remove a stubborn ice dam from a residential roof.
Worker on ladder using steam wand to remove ice dam from snowy roof
A professional uses a steam wand from a ladder to safely melt and remove a heavy ice dam from a residential roof.
FAQ

Local Questions About St. Johnsbury Roofs

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story St. Johnsbury roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Same day or next morning for most St. Johnsbury calls, with active interior leaks moved to the front of the schedule.

  • During a freeze event crews run from first light until dark across Caledonia County.
  • The same route covers Saint Johnsbury, Saint Johnsbury Center, East Saint Johnsbury, so several addresses are usually handled in one run.
  • Call rather than using the form if water is coming in — the phone is always faster.

Please do not. Salt corrodes flashing, fasteners, gutters and anything metal it drains across, and it damages whatever is planted below.

  • Calcium chloride is less aggressive than rock salt but still ends up in the soil at the drip line.
  • A puck melts a hole, not a drainage path, so the water simply refreezes a few inches further on.
  • Crews use heat and nothing else - no salt, no chemicals, nothing corrosive.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a St. Johnsbury property.

Only where there is interior damage to document or dry. Pure exterior removal happens entirely from outside.

  • If water has come in, seeing it is what makes the claim documentation worth anything.
  • Attic access helps identify the heat source but is not required for removal.
  • Nobody needs to be home for exterior-only work, provided access and payment are arranged.

Please do not. Cold shingles are brittle and crack under a chisel or hammer, the deck underneath punctures easily, and every winter people fall off ladders doing this. The DIY removal often costs more to repair than the ice damage would have.

Call rather than fill in a form. In the meantime, put something under it, move what you can out of the way, and if the ceiling is bulging with held water, a small hole at the low point drains it in a controlled way instead of the whole sheet coming down at once. Do not go on the roof.

Nearby

Ice Dam Removal In Towns Around St. Johnsbury

Same-Day Response

Get A St. Johnsbury Crew Out

Every freeze-thaw cycle adds another layer to the dam and pushes a little more water under the shingles. That clock is already running.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664