Long Winters, Layered Ice: The Chittenden County Problem
Essex holds snow. In a normal winter the pack that lands in December is still on the roof in February, which means the eave spends months below freezing while the attic underneath stays heated.

Depth accumulates faster than people expect because nothing in between melts it away. By February an Essex eave can be carrying several hundred pounds of ice with standing water sitting behind the whole length of it.
Ice-barrier practice in Chittenden County
In the colder Vermont jurisdictions the membrane requirement extends well up the roof plane rather than stopping at the first course, precisely because the ice here does not stay near the edge.
How an Essex Steam Call Runs, Start to Finish
Nothing gets touched until the roof has been walked and photographed. The crew finds every dam, locates where water is getting in, shows you, and gives you the crew-hour rate and a time estimate before the equipment comes off the truck.
Removal then works from the worst point outward, so water starts draining early rather than at the end. Gutters and downspouts frozen solid get steamed through in the same visit — leaving them means the eave dams again within days.
What the dam has already done to the gutter and fascia
Ice expands as it forms, and a trough packed solid pushes the gutter away from the fascia a little more every cycle. By the time the dam is thick enough to leak, the hangers are often pulled, the back of the trough has lifted, and the fascia board behind it has been wet for weeks.
None of that is visible until the ice is off. It gets photographed when it appears, because a bent gutter found in February is a great deal easier to argue about with a carrier than one discovered in May.
How long a removal actually takes
A single-story eave with a thin dam and clear gutters is often an hour or two. A two-story Essex house with ice standing a foot deep across the front, frozen downspouts and a valley packed solid is most of a day for a two-man crew. The honest answer on the phone is a range and the reason for it, not a number designed to win the booking.
The estimate is revised out loud if the roof turns out worse than it looked from the ground, before the extra hours are worked rather than after they appear on the invoice.
Working at night and during an active storm
Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it.
What does stop a crew is wind and lightning. Both are judgment calls made on site in Essex, and a postponed start gets explained rather than dressed up.
| Coverage area | Essex and Chittenden County |
|---|---|
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Service | Ice dam removal in Essex, VT |
| Primary climate stressor | Sustained sub-freezing, long season |
| Dispatch window | Same day to 24 hours |
| Typical scope | Steam, 6-14 crew hours typical |
| Local ice-barrier practice | Eave membrane required on new work |
Where We Dispatch Around Essex
Crews working Essex cover the adjoining communities on the same route — Essex Junction, Jericho, Richmond, Shelburne and Underhill — so a storm week usually means one truck handling several addresses in Chittenden County rather than separate trips.
Nearest hub towns with their own crew pages: Winooski, Williston, South Burlington, Colchester, Burlington, Milton.
Crews cover Essex and the surrounding Chittenden County towns through the whole season, and during a freeze event they run from first light until dark.
Active leak at an address in Essex? (888) 561-9664 reaches dispatch directly. Interior water moves a job to the front of the day.















