The ice along a roof in Burlingtonline is the symptom. The cause is warm air escaping into the attic, and it is still running right now. As part of our complete Burlington winter roof services, crews handle ice dam removal across Chittenden County.
Long Winters, Layered Ice: The Chittenden County Problem
A roof in Chittenden County spends most of the year's coldest months under continuous load. That is a different problem from a single heavy storm, and it produces a different kind of ice.

The ice that comes off a roof in Burlington in February is rarely one event's worth. It is a laminated record of the whole season, which is why it is thick, dense and firmly bonded to the shingle.
Ice-barrier practice in Chittenden County
In the colder Vermont jurisdictions the membrane requirement extends well up the roof plane rather than stopping at the first course, precisely because the ice here does not stay near the edge.
Ice Dam Removal in Burlington: How The Work Runs
Steep, high and awkward Burlington roofs
Pitch and height change the job more than ice thickness does. A walkable ranch eave is a ladder and a lance. A three-story roof with a steep pitch means anchors, rope, staging and two people where one would otherwise do. Water Stain on the Ceiling in Winter.
Crews quote on that honestly. If a property in Burlington needs a longer setup, it is said on the phone rather than discovered at the end of the invoice.
Why the gutter has to be cleared in the same visit
A dam sitting above a gutter packed solid with ice is only half the problem. Clear the eave and leave the trough frozen, and the next day's meltwater has nowhere to run — it backs up onto the roof and the dam rebuilds from the bottom.
Crews steam the trough and the downspout through to daylight on the same visit. It adds time, which is why the hour estimate given on the phone accounts for it, and it is the difference between a fix and a repeat visit in Burlington the following week.
Access, ladders and what the crew needs on site
Steam equipment needs somewhere to park within hose reach, and ladders need footing that is not a buried flower bed or a sheet of ice. Clearing a path to the affected eave, moving vehicles off the driveway and unlocking a side gate takes ten minutes and saves considerably more than that on the clock.
Where the only access is through a neighbor's property, that conversation is worth having before the crew is in the street rather than while it waits.
How long a removal actually takes
A single-story eave with a thin dam and clear gutters is often an hour or two. A two-story Burlington house with ice standing a foot deep across the front, frozen downspouts and a valley packed solid is most of a day for a two-man crew. The honest answer on the phone is a range and the reason for it, not a number designed to win the booking.
The estimate is revised out loud if the roof turns out worse than it looked from the ground, before the extra hours are worked rather than after they appear on the invoice.
Working at night and during an active storm
Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it.
What does stop a crew is wind and lightning. Both are judgment calls made on site in Burlington, and a postponed start gets explained rather than dressed up.

What you get in Burlington
- Same-day dispatchActive interior leaks go to the front of the schedule during a freeze event
- Valleys and dormersThe dead spots that hold the deepest ice get worked specifically
- Gutters cleared tooTrough and downspout steamed through to daylight in the same visit
| Documentation | Dated before and after photos, written scope in Xactimate line items |
|---|---|
| Typical scope | Steam, 6-14 crew hours typical |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Service | Ice Dam Removal in Burlington, VT |
| Dispatch window | Same day to 24 hours |
| Coverage area | Burlington and Chittenden County |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
Neighborhoods and Towns We Reach From Burlington
Crews working Burlington cover the adjoining communities on the same route — Shelburne, Essex Junction, South Hero, Jericho and Charlotte — so a storm week usually means one truck handling several addresses in Chittenden County rather than separate trips.
Nearest hub towns with their own ice dam removal pages: Winooski, South Burlington, Colchester, Essex, Williston, Milton.
Scheduling for Burlington tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.
Most jobs do not stop at one service. Ice Dam Removal in Burlington often runs alongside water mitigation & dryout in Burlington, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Burlington steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.







