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Burlington, VT
Flat Roof & Parapet · Chittenden County

Commercial Ice Dam Removal in Burlington, VT — Full‑Season Storm Response

Ice Dam Now provides commercial ice dam removal in Burlington, VT and the surrounding Chittenden County, using low-pressure steam only — never chipping, salt or pressure washing. Crews are licensed, insured and harness-certified, dispatch same day for active interior leaks, and bill by the crew hour at a rate quoted before dispatch. Dated photo documentation is supplied for insurance claims.

Documentation for the board — Condition report and photo record with every invoice
Drains and scuppers first — Flow restored before the ponded ice is worked
Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
EPDM, TPO and mod-bit — Low-pressure steam only, seams and flashing details avoided

Get Ice Dam Help Burlington

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Storm Season Dispatch
No Chipping
Steam Only
Chittenden
County Coverage
Crew Hour
Rate Quoted Up Front
Documented
Photos On Every Job

Winter in Burlington does not need a record storm to put water inside a house. It needs a roof with snow on it, an attic leaking heat, and one cold night. As part of our complete Burlington winter roof services, crews handle commercial ice dam removal across Chittenden County.

Long Winters, Layered Ice: The Chittenden County Problem

A roof in Chittenden County spends most of the year's coldest months under continuous load. That is a different problem from a single heavy storm, and it produces a different kind of ice.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

The ice that comes off a roof in Burlington in February is rarely one event's worth. It is a laminated record of the whole season, which is why it is thick, dense and firmly bonded to the shingle.

Ice-barrier practice in Chittenden County

In the colder Vermont jurisdictions the membrane requirement extends well up the roof plane rather than stopping at the first course, precisely because the ice here does not stay near the edge.

Commercial Ice Dam Removal in Burlington: How The Work Runs

The pitched sections nobody plans for

Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.

Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.

Internal drains fail differently from gutters

A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.

Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Burlington building that distinction shows up as a tenant ceiling two floors down.

Scheduling around tenants

Noise, access, parking and the hours a Burlington business can have equipment outside its door all shape when work happens. Some jobs run overnight for that reason.

Set the constraint on the call and the window gets planned around it rather than negotiated on the day.

Flat roofs fail differently

A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.

Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Burlington unit, there is usually standing water up there.

Insulation above the deck changes the melt pattern

A modern commercial assembly puts most of its insulation above the deck, so very little building heat reaches the membrane. That is good for energy and it means the snow that lands mostly stays - the roof does not self-clear the way an under-insulated one does.

Where dams do form on those roofs it is almost always at a thermal bridge: a parapet, a curb, a drain bowl or a line of fasteners. Those are the spots crews work first.

Large icicles hanging from commercial building entrance canopy in winter
Massive icicles form along the canopy above a commercial building entrance after heavy winter snowfall.

What you get in Burlington

  • Overnight windows availableWork scheduled outside occupancy where access demands it
  • Plant worked aroundHVAC curbs, conduit, racking and railing avoided, not cleared over
  • Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
Commercial Ice Dam Removal in Burlington, VT — specification
Service specification for Burlington, VT
Primary climate stressorSustained sub-freezing, long season
ServiceCommercial Ice Dam Removal in Burlington, VT
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Typical scopeSteam, 6-14 crew hours typical
Coverage areaBurlington and Chittenden County
Local ice-barrier practiceEave membrane required on new work
Pricing modelBilled by the crew hour, rate quoted before dispatch

Neighborhoods and Towns We Reach From Burlington

Crews working Burlington cover the adjoining communities on the same route — Shelburne, Essex Junction, South Hero, Jericho and Charlotte — so a storm week usually means one truck handling several addresses in Chittenden County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Winooski, South Burlington, Colchester, Essex, Williston, Milton.

Coverage runs across Burlington and the nearby towns all winter, and capacity is surged into whichever Vermont market the storm actually hits.

Most jobs do not stop at one service. Commercial Ice Dams in Burlington often runs alongside commercial roof snow removal in Burlington, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Burlington steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Chittenden County. Every job is photographed before and after.

Worker in safety vest measuring snow depth on commercial rooftop with ruler
A safety worker measures accumulated snow depth on a commercial rooftop using a graduated snow depth gauge.
Four workers in safety vests clearing snow from a flat commercial rooftop
A four-man crew works in formation to clear heavy snow from a large flat commercial roof.
Workers in high-visibility gear shoveling snow off commercial building roof into taped-off danger zone below
A professional crew safely removes heavy snow from a commercial rooftop with a danger-taped exclusion zone below.
FAQ

Burlington Questions We Actually Get Asked

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Burlington roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Burlington property.

Only where there is interior damage to document or dry. Pure exterior removal happens entirely from outside.

  • If water has come in, seeing it is what makes the claim documentation worth anything.
  • Attic access helps identify the heat source but is not required for removal.
  • Nobody needs to be home for exterior-only work, provided access and payment are arranged.

Yes. Steam is safe on slate, cedar shake, tile and metal as well as asphalt, because it removes ice with heat rather than force.

  • Older Burlington housing stock with original slate is exactly where chipping does the most damage.
  • Crews adjust the lance distance and dwell rather than the pressure.
  • Nothing mechanical touches the covering at any point.

Often for the interior water damage, sometimes for the removal itself, but it depends entirely on your carrier and policy wording.

  • Many policies treat emergency mitigation separately under a duty to protect property clause.
  • Denials usually cite the maintenance exclusion, which dated photographs taken during the event are the direct counter to.
  • Crews photograph the dam, the entry points and the interior damage, and write the scope in Xactimate line items.
  • The coverage decision is between you and your carrier — no contractor can promise an outcome there.

Yes. Campuses, retail strips and multi-building properties get walked together, prioritized by which deck is closest to failure, and billed under one scope rather than as separate jobs.

Yes. Sites get triaged by risk rather than worked in the order they were listed - occupied buildings with active interior water first, then the largest spans and the deepest loads. You get one report covering all of them with readings and photographs per address.

Nearby

Commercial Ice Dams In Towns Around Burlington

Same-Day Response

Get A Burlington Crew Out

Nothing about an ice dam improves by waiting. It refreezes tonight, thicker, and the water behind it keeps looking for a way in.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664