Most Scranton homeowners find out about an ice dam from the inside — a damp patch on a bedroom ceiling, or water tracking down the inside of a window frame. As part of our complete Scranton winter roof services, crews handle roof shoveling across Lackawanna County.
Scranton Ice Dams: Wet Snow and a Thermometer That Will Not Settle
A nor'easter can load a roof in Scranton with heavy, wet snow overnight. Coastal air then swings the temperature either side of freezing for days, which is the exact condition that builds ice fastest.
The building stock compounds it. A great many Scranton houses were built long before attic air sealing was a consideration, and the retrofits that followed often insulated the floor while leaving the bypasses wide open.
Ice-barrier practice in Lackawanna County
Ice-barrier membrane at the eaves is standard on re-roofs across coastal Pennsylvania, and many towns enforce it strictly. Homes that have not been re-roofed since that became normal practice are the ones that leak first.
Roof Shoveling in Scranton: How The Work Runs
How crews work without wrecking the roof
Plastic-bladed shovels only, never steel. Snow is cut and lifted in layers rather than scraped, and a cushion layer stays on the surface at all times so the blade never contacts shingle, membrane or seam. Discharge is aimed away from walkways, decks, shrubs and mechanical units. Ceiling Sagging or Bulging After Snow.
Everyone on the roof is harnessed to a rated anchor. On an icy pitch that is not a formality — it is the whole reason this is not a homeowner job.
Access when the ground is buried too
Ladder footing is the quiet half of this job. Setting a ladder on a packed drift that is going to soften by noon, or against a gutter already loaded with ice, is how people end up in hospital.
Crews dig and level ladder footings, use standoffs so no weight goes on the gutter, and tie off at the top. Where no safe setting exists, the work goes through a lift instead and that gets said rather than improvised around.
Metal roofs and sudden releases
A standing-seam or corrugated roof holds snow until it does not. Warmth from below lubricates the pan, and the whole slab can release at once - several hundred pounds arriving on a driveway, a deck, a parked car or whoever is under it.
Crews work metal from the ground wherever the pitch allows, clear and mark the drop zone first, and never put a person below a loaded panel. Snow guards get noted where they are missing, because a release will keep happening every winter until something holds it.
Anchors, rope and why this is not a DIY job
Every crew member on a pitched roof is tied to a rated anchor. On ice over shingle, footing is unreliable in a way that is hard to appreciate from the ground.
Roof falls are the most common serious winter injury in this trade and they happen to people who have done it for years. A Scranton homeowner in work boots on a January roof is taking a risk out of all proportion to the money saved.
Shoveling and steaming together
On a roof that already has a dam, shoveling and steaming usually happen in the same visit: the pack comes off first so the crew can see and reach the ice, then the dam gets steamed off the eave. Doing it in that order means less steam time, which usually means a smaller invoice.
What you get in Scranton
- Harnessed and anchoredRated anchor points on every pitched roof, every time
- Valleys and dormersThe pockets a rake physically cannot reach get cleared properly
- Controlled dischargeSnow lands away from walkways, decks, landscaping and HVAC
| Typical scope | Steam, 4-10 crew hours typical |
|---|---|
| Primary climate stressor | Nor'easters, rapid thaw-freeze swing |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Dispatch window | Same day to 24 hours |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Local ice-barrier practice | Eave membrane standard on re-roofs |
Scranton Coverage and the Adjoining Communities
Crews working Scranton cover the adjoining communities on the same route — Moosic, Taylor, Old Forge, Duryea and Pittston — so a storm week usually means one truck handling several addresses in Lackawanna County rather than separate trips.
Nearest hub towns with their own roof shoveling pages: Wilkes-Barre, Pocono Pines, Hazleton, Easton, Bethlehem, Allentown.
When a storm hits Lackawanna County, crews are dispatched by severity rather than by call order — water already inside the house goes first.
Most jobs do not stop at one service. Roof Shoveling in Scranton often runs alongside roof snow removal in Scranton, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Scranton steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.
