Lackawanna County sees the same pattern every winter: snow on the roof, warm air in the attic, and a line of ice building along the eave where the two meet. As part of our complete Scranton winter roof services, crews handle commercial ice dam removal across Lackawanna County.
Scranton Ice Dams: Wet Snow and a Thermometer That Will Not Settle
A nor'easter can load a roof in Scranton with heavy, wet snow overnight. Coastal air then swings the temperature either side of freezing for days, which is the exact condition that builds ice fastest.
The building stock compounds it. A great many Scranton houses were built long before attic air sealing was a consideration, and the retrofits that followed often insulated the floor while leaving the bypasses wide open.
Ice-barrier practice in Lackawanna County
Ice-barrier membrane at the eaves is standard on re-roofs across coastal Pennsylvania, and many towns enforce it strictly. Homes that have not been re-roofed since that became normal practice are the ones that leak first.
Commercial Ice Dam Removal in Scranton: How The Work Runs
Access control, hatches and escorts
Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.
Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.
Working around rooftop plant
HVAC curbs, exhaust fans, conduit, gas lines, solar racking and railing are all obstacles and all drift traps. The snow behind a large unit is usually the deepest on the roof and the ice under it the thickest.
Crews work around and under them rather than over, and anything running stays running.
Parapets hold the water in
A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.
Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Scranton call.
Roof warranties and who is allowed up there
Most commercial membranes carry a manufacturer's warranty with conditions about who may work on the roof and what methods are permitted. Snow removal is generally fine; mechanical ice removal very often is not, and the wrong contractor with the wrong tool can void cover worth considerably more than the clearing.
The warranty gets read before the roof is walked, and the method used is one the document permits.
Built for property managers
One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.
What you get in Scranton
- Overnight windows availableWork scheduled outside occupancy where access demands it
- Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
- Drains and scuppers firstFlow restored before the ponded ice is worked
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
|---|---|
| Primary climate stressor | Nor'easters, rapid thaw-freeze swing |
| Dispatch window | Same day to 24 hours |
| Typical scope | Steam, 4-10 crew hours typical |
| Service | Commercial Ice Dam Removal in Scranton, PA |
| Local ice-barrier practice | Eave membrane standard on re-roofs |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
Scranton Coverage and the Adjoining Communities
Crews working Scranton cover the adjoining communities on the same route — Moosic, Taylor, Old Forge, Duryea and Pittston — so a storm week usually means one truck handling several addresses in Lackawanna County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Wilkes-Barre, Pocono Pines, Hazleton, Easton, Bethlehem, Allentown.
When a storm hits Lackawanna County, crews are dispatched by severity rather than by call order — water already inside the house goes first.
Most jobs do not stop at one service. Commercial Ice Dams in Scranton often runs alongside commercial roof snow removal in Scranton, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Scranton steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.
