Scranton Ice Dams: Wet Snow and a Thermometer That Will Not Settle
A nor'easter can load a roof in Scranton with heavy, wet snow overnight. Coastal air then swings the temperature either side of freezing for days, which is the exact condition that builds ice fastest.
The building stock compounds it. A great many Scranton houses were built long before attic air sealing was a consideration, and the retrofits that followed often insulated the floor while leaving the bypasses wide open.
Ice-barrier practice in Lackawanna County
Ice-barrier membrane at the eaves is standard on re-roofs across coastal Pennsylvania, and many towns enforce it strictly. Homes that have not been re-roofed since that became normal practice are the ones that leak first.
How We Work a Scranton Ice Dam
Nothing gets touched until the roof has been walked and photographed. The crew finds every dam, locates where water is getting in, shows you, and gives you the crew-hour rate and a time estimate before the equipment comes off the truck.
Removal then works from the worst point outward, so water starts draining early rather than at the end. Gutters and downspouts frozen solid get steamed through in the same visit — leaving them means the eave dams again within days.
Why salt and ice melt make it worse
Calcium chloride opens a narrow channel and leaves the dam standing. The channel refreezes, the dam does not go anywhere, and in the meantime the runoff corrodes gutter seams, fasteners, flashing and anything growing underneath.
It is a stopgap at best. On a roof in Scranton with an active leak it buys hours, not days, and it adds a corrosion problem to the water problem.
If water already got inside
Taking the ice off stops new water. It does nothing about what is already in the insulation, the ceiling and the walls of a Scranton home.
The same company handles the rest: water mitigation and dryout, mold remediation where the water has led to growth, the interior repair, and the roof where the dam damaged it, all documented on one insurance claim.
Why a drainage channel is not removal
Cutting a few channels through a dam so water can get past is quick and it is sometimes sold as ice dam removal. It drains the roof for as long as the channels stay open, which in a Scranton cold snap can be a single night before they close again.
Removing the dam means taking the ice off down to the shingle along the whole affected run, so the eave can drain the way it was built to. It takes longer and it is the only version that holds.
| Coverage area | Scranton and Lackawanna County |
|---|---|
| Dispatch window | Same day to 24 hours |
| Typical scope | Steam, 4-10 crew hours typical |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Primary climate stressor | Nor'easters, rapid thaw-freeze swing |
| Local ice-barrier practice | Eave membrane standard on re-roofs |
Scranton Coverage and the Adjoining Communities
Crews working Scranton cover the adjoining communities on the same route — Moosic, Taylor, Old Forge, Duryea and Pittston — so a storm week usually means one truck handling several addresses in Lackawanna County rather than separate trips.
Nearest hub towns with their own crew pages: Wilkes-Barre, Pocono Pines, Hazleton, Easton, Bethlehem, Allentown.
When a storm hits Lackawanna County, crews are dispatched by severity rather than by call order — water already inside the house goes first.
Water through a ceiling in Scranton is a same-day call, not a next-week one. (888) 561-9664 goes straight to dispatch.
