Luzerne County sees the same pattern every winter: snow on the roof, warm air in the attic, and a line of ice building along the eave where the two meet. As part of our complete Wilkes-Barre winter roof services, crews handle commercial ice dam removal across Luzerne County.
Why a Wilkes-Barre Roof Dams Between Storms
Coastal snow is heavy with water, and a roof in Wilkes-Barre can take a foot of it in a night. That pack is a full reservoir from the moment it lands, not something that becomes one slowly.

Retrofits often made it worse rather than better. Insulation laid on an attic floor without sealing the bypasses underneath it keeps the living space warm and sends the same warm air straight to the roof deck.
Ice-barrier practice in Luzerne County
Historic district review in parts of Luzerne County adds a step on materials and sometimes on color, which is worth knowing before a re-roof is scheduled rather than after the permit is refused.
Commercial Ice Dam Removal in Wilkes-Barre: How The Work Runs
Multiple buildings on one site
Campuses, retail strips and multi-building properties get walked together and prioritized by which deck is closest to trouble, rather than worked in the order the calls came in.
One scope, one invoice, one contact. It is a meaningfully different job from nine separate ones.
Roof warranties and who is allowed up there
Most commercial membranes carry a manufacturer's warranty with conditions about who may work on the roof and what methods are permitted. Snow removal is generally fine; mechanical ice removal very often is not, and the wrong contractor with the wrong tool can void cover worth considerably more than the clearing.
The warranty gets read before the roof is walked, and the method used is one the document permits.
Flat roofs fail differently
A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.
Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Wilkes-Barre unit, there is usually standing water up there.
The pitched sections nobody plans for
Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.
Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.
Access control, hatches and escorts
Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.
Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.

What you get in Wilkes-Barre
- Drains and scuppers firstFlow restored before the ponded ice is worked
- Documentation for the boardCondition report and photo record with every invoice
- Plant worked aroundHVAC curbs, conduit, racking and railing avoided, not cleared over
| Local ice-barrier practice | Eave membrane standard on re-roofs |
|---|---|
| Typical scope | Steam, 4-10 crew hours typical |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Primary climate stressor | Nor'easters, rapid thaw-freeze swing |
| Coverage area | Wilkes-Barre and Luzerne County |
| Service | Commercial Ice Dam Removal in Wilkes-Barre, PA |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
Wilkes-Barre Coverage and the Adjoining Communities
Crews working Wilkes-Barre cover the adjoining communities on the same route — Kingston, Luzerne, Plymouth, Wyoming and Shavertown — so a storm week usually means one truck handling several addresses in Luzerne County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Scranton, Hazleton, Pocono Pines, Easton, Allentown, Bethlehem.
During a cold snap Wilkes-Barre gets worked alongside the neighboring Luzerne County towns on the same route, with active interior leaks moved to the front of the list.
Most jobs do not stop at one service. Commercial Ice Dams in Wilkes-Barre often runs alongside commercial roof snow removal in Wilkes-Barre, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Wilkes-Barre steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




