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Portland, OR
24/7 Emergency Steam · Multnomah County

Ice Dam Removal in Portland, OR — High‑Altitude Response

Ice Dam Now is a licensed and insured winter roof contractor covering Portland, OR and Multnomah County. Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Steam only — Safe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt
Gutters cleared too — Trough and downspout steamed through to daylight in the same visit
Valleys and dormers — The dead spots that hold the deepest ice get worked specifically
Same-day dispatch — Active interior leaks go to the front of the schedule during a freeze event

Get Ice Dam Help Portland

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Multnomah
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

By the time a roof in Portland has a visible ridge of ice at the eave, meltwater has already been pooling behind it for several freeze-thaw cycles. As part of our complete Portland winter roof services, crews handle ice dam removal across Multnomah County.

Why Portland Roofs Dam Up: Altitude Sun on a Deep Pack

Altitude makes the sun stronger and the air colder at the same time. A roof in Portland can be producing meltwater on its south face at midday while the thermometer reads well below freezing.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

That is why mountain roofs dam up on clear, cold weeks that look harmless. South and west faces melt, north-facing eaves and shaded valleys hold the ice, and the pack above keeps feeding it.

Ice-barrier practice in Multnomah County

Design snow loads up here are among the highest in the country, and the membrane and retention details that come with them are not paperwork. On an older Portland cabin neither is likely to be present.

Ice Dam Removal in Portland: How The Work Runs

What steam actually does

A steam unit delivers water at roughly 290°F at a pressure low enough to rest your hand in the plume. It cuts a channel straight through the ice and lifts the dam off in sections, right down to the shingle. The heat does the work, not force, so granules, seal strips and flashing come through untouched. Water Stain on the Ceiling in Winter.

That is the whole difference between steam and the hot pressure washers often sold as steam. A pressure washer cuts ice fast because of its pressure — and that same pressure strips the granules off asphalt shingles and drives water up under the courses. One method removes ice. The other removes ice and roof.

Steep, high and awkward Portland roofs

Pitch and height change the job more than ice thickness does. A walkable ranch eave is a ladder and a lance. A three-story roof with a steep pitch means anchors, rope, staging and two people where one would otherwise do.

Crews quote on that honestly. If a property in Portland needs a longer setup, it is said on the phone rather than discovered at the end of the invoice.

Dormers, valleys and dead spots

Ice does not distribute evenly. It concentrates where two roof planes meet, behind dormers, in dead valleys that drain nowhere, and along the north face that never sees sun. Those pockets hold water deepest and leak first.

A crew working a roof in Portland clears the full eave line and then goes back through the valleys and dormer pockets specifically, because clearing the easy straight run and calling it done is how a roof leaks again a week later.

What happens after the ice is off

Once the eave is clear and water is draining, the crew walks the interior with you where there is visible damage and says plainly whether it needs drying. Wet insulation and a damp ceiling cavity do not resolve themselves in a cold Portland February.

If it does, that is a separate scope and it gets written separately — nobody is upsold a dryout on the strength of one damp patch.

What the dam has already done to the gutter and fascia

Ice expands as it forms, and a trough packed solid pushes the gutter away from the fascia a little more every cycle. By the time the dam is thick enough to leak, the hangers are often pulled, the back of the trough has lifted, and the fascia board behind it has been wet for weeks.

None of that is visible until the ice is off. It gets photographed when it appears, because a bent gutter found in February is a great deal easier to argue about with a carrier than one discovered in May.

Worker using steam equipment to remove ice dam from snowy roof at night
A technician uses professional steam equipment to safely remove a heavy ice dam from a residential roof.

What you get in Portland

  • Gutters cleared tooTrough and downspout steamed through to daylight in the same visit
  • Valleys and dormersThe dead spots that hold the deepest ice get worked specifically
  • Same-day dispatchActive interior leaks go to the front of the schedule during a freeze event
Ice Dam Removal in Portland, OR — specification
Service specification for Portland, OR
Primary climate stressorSolar melt on deep pack, shaded eaves
Local ice-barrier practiceExtended membrane plus snow retention
Typical scopeSteam, 8-16 crew hours typical
Coverage areaPortland and Multnomah County
ServiceIce Dam Removal in Portland, OR
Pricing modelBilled by the crew hour, rate quoted before dispatch
DocumentationDated before and after photos, written scope in Xactimate line items

Multnomah County Coverage From Portland

Crews working Portland cover the adjoining communities on the same route — Marylhurst, Happy Valley, Gladstone, West Linn and Tualatin — so a storm week usually means one truck handling several addresses in Multnomah County rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Beaverton, Tigard, Lake Oswego, Oregon City, Hillsboro, Gresham.

Crews cover Portland and the surrounding Multnomah County towns through the whole season, and during a freeze event they run from first light until dark.

Most jobs do not stop at one service. Ice Dam Removal in Portland often runs alongside water mitigation & dryout in Portland, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Portland steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Portland, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Portland
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Multnomah County. Every job is photographed before and after.

Worker using steam equipment to remove ice dam from snowy roof at night
A technician uses professional steam equipment to safely remove a heavy ice dam from a residential roof.
Large icicles and thick snow ice dam along roof edge of dark gray house
Heavy snow and a significant ice dam have formed along the eaves of this dark gray home.
Large icicles and ice dam forming along gutters of gray house in winter
Heavy ice dam and icicles hang from the gutters of a gray residential home after a winter storm.
FAQ

Portland Questions We Actually Get Asked

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Portland roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Portland property.

Please do not. Salt corrodes flashing, fasteners, gutters and anything metal it drains across, and it damages whatever is planted below.

  • Calcium chloride is less aggressive than rock salt but still ends up in the soil at the drip line.
  • A puck melts a hole, not a drainage path, so the water simply refreezes a few inches further on.
  • Crews use heat and nothing else - no salt, no chemicals, nothing corrosive.

More than it looks from the ground - a foot-deep dam across a thirty-foot eave is a few thousand pounds.

  • Depth is measured at the eave rather than estimated from the driveway.
  • The gutter trough underneath is usually frozen solid too and is part of the same mass.
  • That weight is one of the reasons chipping at it from a ladder goes badly.

Yes. The dispatch area runs across Multnomah County, and several addresses in one area are usually handled in the same run.

  • Adjoining communities are on the same route rather than treated as a separate trip.
  • Rural addresses outside the normal radius get told the travel position on the call.
  • Capacity is moved into whichever part of Oregon the storm actually hits.

Yes. The trough and the downspout get steamed through to daylight as part of the same visit. Taking the dam off the eave and leaving a gutter packed with ice underneath it just means the dam rebuilds from the bottom up in the next cold night.

During a freeze event crews run from early morning until dark and prioritize homes with water already coming inside. Most Portland calls are scheduled same day or next morning. If water is actively coming in, call rather than filling in the form — the phone is always faster.

Nearby

Ice Dam Removal In Towns Around Portland

Same-Day Response

Get A Portland Crew Out

The cost of a steam visit does not change much from one week to the next. The cost of the water damage behind the dam does.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664