Sun on Cold Snow: The Gresham Pattern
At Gresham's elevation the air can stay below freezing all day while direct sun still melts the top of the snowpack. That meltwater runs down under the pack, reaches a shaded eave, and refreezes — on a day the thermometer never rose above freezing.

Aspect decides which eaves suffer. A sunny plane sheds water across a roof in Gresham to a shaded eave that has not been above freezing for weeks, and that is where the ice builds into a wall.
Ice-barrier practice in Multnomah County
High-country Oregon codes typically call for extended ice barrier and, on metal roofing, snow guards above any door, walkway or parking area. Both exist because of what comes off these roofs.
How a Gresham Steam Call Runs, Start to Finish
Crews walk the eaves, valleys and gutter line first and photograph every dam and every point where water is tracking inside, before touching anything. You get shown what they found and quoted the crew-hour rate before work starts.
Then the ice comes off with low-pressure steam, starting wherever water is actively backing up so drainage opens early. Frozen gutters and downspouts are cleared in the same visit, because a cleared eave above a solid block of ice in the gutter dams again on the next cold night.
Why the gutter has to be cleared in the same visit
A dam sitting above a gutter packed solid with ice is only half the problem. Clear the eave and leave the trough frozen, and the next day's meltwater has nowhere to run — it backs up onto the roof and the dam rebuilds from the bottom.
Crews steam the trough and the downspout through to daylight on the same visit. It adds time, which is why the hour estimate given on the phone accounts for it, and it is the difference between a fix and a repeat visit in Gresham the following week.
What gets photographed, and why it matters later
Before the lance comes out, the crew shoots the dam from the ground and from the roof, the icicle line, any staining visible inside, and the specific courses where water is tracking under the shingles. Timestamps are on every frame.
That record is the whole case if a claim follows. An adjuster arriving in March sees a dry roof and a stained ceiling; the photographs are what connect the two, and they are what a maintenance-exclusion denial runs into.
Why a drainage channel is not removal
Cutting a few channels through a dam so water can get past is quick and it is sometimes sold as ice dam removal. It drains the roof for as long as the channels stay open, which in a Gresham cold snap can be a single night before they close again.
Removing the dam means taking the ice off down to the shingle along the whole affected run, so the eave can drain the way it was built to. It takes longer and it is the only version that holds.
| Coverage area | Gresham and Multnomah County |
|---|---|
| Local ice-barrier practice | Extended membrane plus snow retention |
| Dispatch window | 24 to 48 hours in mountain terrain |
| Primary climate stressor | Solar melt on deep pack, shaded eaves |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Service | Ice dam removal in Gresham, OR |
| Typical scope | Steam, 8-16 crew hours typical |
Neighborhoods and Towns We Reach From Gresham
Crews working Gresham cover the adjoining communities on the same route — Fairview, Troutdale, Boring, Damascus and Happy Valley — so a storm week usually means one truck handling several addresses in Multnomah County rather than separate trips.
Nearest hub towns with their own crew pages: Portland, Oregon City, Lake Oswego, Tigard, Beaverton, Hillsboro.
Coverage runs across Gresham and the nearby towns all winter, and capacity is surged into whichever Oregon market the storm actually hits.
Active leak at an address in Gresham? (888) 561-9664 reaches dispatch directly. Interior water moves a job to the front of the day.















