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Hillsboro, OR
24/7 Emergency Steam · Washington County

Ice Dam Removal in Hillsboro, OR — Alpine Emergency Crews

Ice Dam Now is a licensed and insured winter roof contractor covering Hillsboro, OR and Washington County. Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Photographed as we work — Dated before and after images and a written scope your adjuster will accept
No salt, no chipping — Nothing corrosive and nothing mechanical touches the covering
Valleys and dormers — The dead spots that hold the deepest ice get worked specifically
Same-day dispatch — Active interior leaks go to the front of the schedule during a freeze event

Get Ice Dam Help Hillsboro

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Storm Season Dispatch
No Chipping
Steam Only
Washington
County Coverage
Crew Hour
Rate Quoted Up Front
Documented
Photos On Every Job

Ice dams are not a Hillsboro problem so much as an Oregon one, and they show up on the same handful of eaves and valleys year after year. As part of our complete Hillsboro winter roof services, crews handle ice dam removal across Washington County.

Hillsboro Ice Dams: Melting on Days It Never Thaws

At Hillsboro's elevation the air can stay below freezing all day while direct sun still melts the top of the snowpack. That meltwater runs down under the pack, reaches a shaded eave, and refreezes — on a day the thermometer never rose above freezing.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Depth makes it worse. A Washington County roof can carry several feet of pack, and all of that is a reservoir sitting above an eave that never sees sun.

Ice-barrier practice in Washington County

Snow retention above doors, walkways and parking is a requirement in most Washington County jurisdictions for good reason: a release off a metal mountain roof is a serious event, not an inconvenience.

Ice Dam Removal in Hillsboro: How The Work Runs

Access, ladders and what the crew needs on site

Steam equipment needs somewhere to park within hose reach, and ladders need footing that is not a buried flower bed or a sheet of ice. Clearing a path to the affected eave, moving vehicles off the driveway and unlocking a side gate takes ten minutes and saves considerably more than that on the clock. Water Stain on the Ceiling in Winter.

Where the only access is through a neighbor's property, that conversation is worth having before the crew is in the street rather than while it waits.

What the crew does on arrival

Before anything is touched, the crew walks the eaves, valleys and gutter line and photographs every dam and every point where water is tracking inside. You get shown what they found. Then the dam comes off in sections, starting wherever water is actively backing up, so drainage opens early rather than at the end.

Downspouts and gutter troughs get cleared in the same visit where they are frozen, because a dam removed above a solid block of ice in the gutter just reforms in the next cold night.

Why salt and ice melt make it worse

Calcium chloride opens a narrow channel and leaves the dam standing. The channel refreezes, the dam does not go anywhere, and in the meantime the runoff corrodes gutter seams, fasteners, flashing and anything growing underneath.

It is a stopgap at best. On a roof in Hillsboro with an active leak it buys hours, not days, and it adds a corrosion problem to the water problem.

What steam actually does

A steam unit delivers water at roughly 290°F at a pressure low enough to rest your hand in the plume. It cuts a channel straight through the ice and lifts the dam off in sections, right down to the shingle. The heat does the work, not force, so granules, seal strips and flashing come through untouched.

That is the whole difference between steam and the hot pressure washers often sold as steam. A pressure washer cuts ice fast because of its pressure — and that same pressure strips the granules off asphalt shingles and drives water up under the courses. One method removes ice. The other removes ice and roof.

Why the dam formed in the first place

Ice dams are a heat problem wearing a weather costume. Warm air escaping into the attic melts snow on the upper roof; that meltwater runs to the eave, which hangs past the heated envelope and stays below freezing; it refreezes there, and the ridge of ice grows a layer every cycle. Removal is the emergency fix. Before the crew leaves you will know which part of your attic is feeding it.

Large icicles and ice dam forming along gutters of gray house in winter
Heavy ice dam and icicles hang from the gutters of a gray residential home after a winter storm.

What you get in Hillsboro

  • Photographed as we workDated before and after images and a written scope your adjuster will accept
  • Gutters cleared tooTrough and downspout steamed through to daylight in the same visit
  • Valleys and dormersThe dead spots that hold the deepest ice get worked specifically
Ice Dam Removal in Hillsboro, OR — specification
Service specification for Hillsboro, OR
Typical scopeSteam, 8-16 crew hours typical
DocumentationDated before and after photos, written scope in Xactimate line items
Dispatch window24 to 48 hours in mountain terrain
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
ServiceIce Dam Removal in Hillsboro, OR
Coverage areaHillsboro and Washington County
Pricing modelBilled by the crew hour, rate quoted before dispatch

Washington County Coverage From Hillsboro

Crews working Hillsboro cover the adjoining communities on the same route — Cornelius, North Plains, Forest Grove, Gaston and Sherwood — so a storm week usually means one truck handling several addresses in Washington County rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Beaverton, Tigard, Portland, Lake Oswego, Oregon City, McMinnville.

Hillsboro sits inside the regular Oregon service area, so a crew is usually scheduled the same day or the following morning.

Most jobs do not stop at one service. Ice Dam Removal in Hillsboro often runs alongside water mitigation & dryout in Hillsboro, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Hillsboro steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Hillsboro, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Hillsboro
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Washington County. Every job is photographed before and after.

contractor using steam equipment to remove ice dam from snowy roof
A technician uses high-pressure steam to safely melt and remove a stubborn ice dam from a residential roof.
Large icicles and ice dam forming along gutters of gray house in winter
Heavy ice dam and icicles hang from the gutters of a gray residential home after a winter storm.
Large icicles and thick snow ice dam along roof edge of dark gray house
Heavy snow and a significant ice dam have formed along the eaves of this dark gray home.
FAQ

Hillsboro Questions We Actually Get Asked

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Hillsboro roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Material coming off a roof has to land somewhere, so drop zones are chosen before anything starts.

  • Shrubs, condensers, railings and low porch roofs get identified and worked around.
  • Walkways and the driveway are cleared again before the crew leaves.
  • On a tight Hillsboro lot material sometimes has to be carried out, which is said in the quote.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Hillsboro property.

Yes. The dispatch area runs across Washington County, and several addresses in one area are usually handled in the same run.

  • Adjoining communities are on the same route rather than treated as a separate trip.
  • Rural addresses outside the normal radius get told the travel position on the call.
  • Capacity is moved into whichever part of Oregon the storm actually hits.

Same day or next morning for most Hillsboro calls, with active interior leaks moved to the front of the schedule.

  • During a freeze event crews run from first light until dark across Washington County.
  • The same route covers Cornelius, North Plains, Forest Grove, so several addresses are usually handled in one run.
  • Call rather than using the form if water is coming in — the phone is always faster.

Yes. The trough and the downspout get steamed through to daylight as part of the same visit. Taking the dam off the eave and leaving a gutter packed with ice underneath it just means the dam rebuilds from the bottom up in the next cold night.

No. Steam removes ice with heat rather than force, at a pressure low enough to be safe on asphalt, cedar, slate, tile and metal roofing. That is exactly what separates it from a hot pressure washer, which relies on high pressure and strips the granules off asphalt shingles.

Nearby

Ice Dam Removal In Towns Around Hillsboro

Same-Day Response

Get A Hillsboro Crew Out

A dam left alone through February is not the same dam in March. It is bigger, and so is the repair behind it.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664