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Hillsboro, OR
Flat Roof & Parapet · Washington County

Commercial Ice Dam Removal in Hillsboro, OR — High‑Altitude Response

Ice Dam Now is a licensed and insured winter roof contractor covering Hillsboro, OR and Washington County. Commercial Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Drains and scuppers first — Flow restored before the ponded ice is worked
Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
EPDM, TPO and mod-bit — Low-pressure steam only, seams and flashing details avoided
Overnight windows available — Work scheduled outside occupancy where access demands it

Get Ice Dam Help Hillsboro

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
Same Day
For Water Already Inside
Steam
Safe On Every Covering
Washington
County Coverage
Insured
Harness-Certified On Every Roof
Written
Scope Before Work Starts

The ice along a roof in Hillsboroline is the symptom. The cause is warm air escaping into the attic, and it is still running right now. As part of our complete Hillsboro winter roof services, crews handle commercial ice dam removal across Washington County.

Hillsboro Ice Dams: Melting on Days It Never Thaws

At Hillsboro's elevation the air can stay below freezing all day while direct sun still melts the top of the snowpack. That meltwater runs down under the pack, reaches a shaded eave, and refreezes — on a day the thermometer never rose above freezing.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Depth makes it worse. A Washington County roof can carry several feet of pack, and all of that is a reservoir sitting above an eave that never sees sun.

Ice-barrier practice in Washington County

Snow retention above doors, walkways and parking is a requirement in most Washington County jurisdictions for good reason: a release off a metal mountain roof is a serious event, not an inconvenience.

Commercial Ice Dam Removal in Hillsboro: How The Work Runs

What the board or the owner gets

A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.

For a managed Hillsboro property that document is usually the reason the spend gets approved without a second conversation.

Scheduling around tenants

Noise, access, parking and the hours a Hillsboro business can have equipment outside its door all shape when work happens. Some jobs run overnight for that reason.

Set the constraint on the call and the window gets planned around it rather than negotiated on the day.

Parapets hold the water in

A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.

Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Hillsboro call.

Access control, hatches and escorts

Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.

Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.

Flat roofs fail differently

A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.

Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Hillsboro unit, there is usually standing water up there.

Worker in safety vest shoveling large snow drift from rooftop HVAC unit
A maintenance worker clears a heavy snow drift blocking a commercial rooftop HVAC unit after a winter storm.

What you get in Hillsboro

  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
  • Plant worked aroundHVAC curbs, conduit, racking and railing avoided, not cleared over
  • Documentation for the boardCondition report and photo record with every invoice
Commercial Ice Dam Removal in Hillsboro, OR — specification
Service specification for Hillsboro, OR
Local ice-barrier practiceExtended membrane plus snow retention
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Typical scopeSteam, 8-16 crew hours typical
Pricing modelBilled by the crew hour, rate quoted before dispatch
DocumentationDated before and after photos, written scope in Xactimate line items
Coverage areaHillsboro and Washington County
Dispatch window24 to 48 hours in mountain terrain

Washington County Coverage From Hillsboro

Crews working Hillsboro cover the adjoining communities on the same route — Cornelius, North Plains, Forest Grove, Gaston and Sherwood — so a storm week usually means one truck handling several addresses in Washington County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Beaverton, Tigard, Portland, Lake Oswego, Oregon City, McMinnville.

When a storm hits Washington County, crews are dispatched by severity rather than by call order — water already inside the house goes first.

Most jobs do not stop at one service. Commercial Ice Dams in Hillsboro often runs alongside commercial roof snow removal in Hillsboro, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Hillsboro steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Washington County. Every job is photographed before and after.

Three workers in high-visibility vests pushing snow off a flat warehouse roof
A three-person crew uses push plows to clear heavy snow from a large commercial flat roof.
Workers in orange safety gear using steam hose to clear snow from rooftop
A crew uses a steam-powered hose system to remove heavy snow accumulation from a multi-story brick building's rooftop.
Three workers in high-visibility vests shoveling snow off a flat commercial roof
A professional roofing crew clears heavy snow accumulation from a TPO membrane roof during winter storm conditions.
FAQ

Local Questions About Hillsboro Roofs

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Hillsboro roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Material coming off a roof has to land somewhere, so drop zones are chosen before anything starts.

  • Shrubs, condensers, railings and low porch roofs get identified and worked around.
  • Walkways and the driveway are cleared again before the crew leaves.
  • On a tight Hillsboro lot material sometimes has to be carried out, which is said in the quote.

The crew hours on site, the equipment and the photo documentation - with the rate and an estimate given on the phone beforehand.

  • Travel to a Hillsboro address inside the normal service area is not an added line.
  • If the roof turns out worse than described, you are told before the extra hours are worked.
  • The invoice matches what was quoted. Nothing gets added on the tailgate.

Yes. The dispatch area runs across Washington County, and several addresses in one area are usually handled in the same run.

  • Adjoining communities are on the same route rather than treated as a separate trip.
  • Rural addresses outside the normal radius get told the travel position on the call.
  • Capacity is moved into whichever part of Oregon the storm actually hits.

Because ice dams are made by heat loss, and two houses on the same street rarely leak heat the same way.

  • Attic air leaks around can lights, bath fans and the attic hatch are the usual source.
  • Crushed or missing soffit baffles stop the intake ventilation that would otherwise keep the deck cold.
  • An addition or dormer built over unheated space puts warm air right against a cold eave.
  • Local factor: altitude sun on deep pack makes the difference show up faster here than it would further south.

Yes, at the pressures used here. Heat melts ice without force, so there is nothing abrading the membrane or working at the seams. What is not safe on a membrane is a pressure washer, a chipper or any mechanical removal.

Yes, and the certificate goes over before mobilisation rather than being chased afterwards. General liability, workers compensation and auto, with the managing agent or ownership entity added as certificate holder or additional insured on request.

Nearby

Commercial Ice Dams In Towns Around Hillsboro

Same-Day Response

Get A Hillsboro Crew Out

Nothing about an ice dam improves by waiting. It refreezes tonight, thicker, and the water behind it keeps looking for a way in.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664