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Portsmouth, NH
IICRC S520 Standard · Rockingham County

Mold Remediation in Portsmouth, NH — Full‑Season Storm Response

Ice Dam Now is a licensed and insured restoration contractor covering Portsmouth, NH and Rockingham County. Mold Remediation follows IICRC standards, is documented with dated photographs and daily readings, and is followed by in-house interior repair, with the whole ice dam event written up as one claim.

Claim-ready records — Dated photos and Xactimate line items alongside the water loss
Containment first — Poly barriers and negative air so spores stay in the work area
Moldy material removed — Wet insulation, drywall and trim that cannot be cleaned are bagged and taken out
Framing and sheathing cleaned — HEPA vacuuming, cleaning and treatment, or replacement where the wood is compromised

Get Ice Dam Help Portsmouth

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
Same Day
For Water Already Inside
Steam
Safe On Every Covering
Rockingham
County Coverage
Insured
Harness-Certified On Every Roof
Written
Scope Before Work Starts

Every Portsmouth winter produces the same two calls: the ones who see the ice early, and the ones who see the ceiling stain first. As part of our complete Portsmouth winter roof services, crews handle mold remediation across Rockingham County.

Portsmouth Ice Dams and the Winter That Does Not Break

Snow that falls on a roof in Portsmouth in December tends to stay there. A pack that never fully clears is a pack that keeps feeding meltwater to the same eave for months on end.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Depth accumulates faster than people expect because nothing in between melts it away. By February a Portsmouth eave can be carrying several hundred pounds of ice with standing water sitting behind the whole length of it.

Ice-barrier practice in Rockingham County

Insulation depth matters at least as much as membrane in this climate, and Rockingham County stock built before modern attic standards tends to be short on both. One is a code question; the other is why the dam formed.

Mold Remediation in Portsmouth: How The Work Runs

Clearance before the room is closed up

Before rebuild starts, the cleaned area is inspected again and, where appropriate, tested to confirm it is clear. Containment stays up until that point. Mold in the Attic After an Ice Dam.

The clearance result goes into the claim file along with the before photographs, the removal photographs and the moisture log.

Containment and negative air

Before anything moldy is disturbed, the work area gets sealed off with poly sheeting and put under negative air pressure with an HEPA air scrubber exhausting it. Air flows into the work area, not out of it.

That is the step that keeps a contained attic or ceiling problem from becoming a whole-house problem in Portsmouth. Disturbing mold without it spreads spores to rooms that were clean.

What comes out and what gets cleaned

Porous material that has grown mold, such as wet insulation, drywall paper and ceiling tile, cannot be reliably cleaned, so it comes out, bagged inside the containment.

Structural wood is different. Rafters, joists and sheathing with surface growth are HEPA vacuumed, cleaned and treated. Where the wood has gone soft or lost strength from repeated wetting, it gets cut out and replaced.

Interior repair by the same crews

Once the readings are at standard, the rebuild starts: new insulation to current R-value, drywall, tape, texture matched to the existing ceiling, trim and paint.

Doing the repair in-house keeps it in one scope and one claim, avoids the gap where a cleared room sits open waiting for another contractor, and keeps the documentation continuous from the first photo to the last coat of paint.

Mold in the walls below an ice dam

Water that gets past the attic runs down the inside of exterior walls, wetting the top plate, the insulation in the stud bays and the back of the drywall. It is common to find growth inside a wall where the only visible sign was a faint stain at the ceiling line.

Those cavities get opened, the wet insulation and drywall come out, the studs are cleaned and dried, and the wall is rebuilt once readings are at standard.

Two remediation workers in hazmat suits removing black mold from basement wall studs
Certified technicians safely remove mold-contaminated drywall and studs inside a contained basement work zone.

What you get in Portsmouth

  • Interior repair in-houseInsulation, drywall, texture, trim and paint put back by the same crews
  • Dried and documentedMoisture readings to a dry standard before any rebuild starts
  • Moldy material removedWet insulation, drywall and trim that cannot be cleaned are bagged and taken out
Mold Remediation in Portsmouth, NH — specification
Service specification for Portsmouth, NH
MethodContainment, HEPA filtration and drying to a measured IICRC standard
Local ice-barrier practiceEave membrane required on new work
BillingXactimate line items on one claim; carrier billed directly where the policy allows
Coverage areaPortsmouth and Rockingham County
Primary climate stressorSustained sub-freezing, long season
DocumentationDated before and after photos, written scope in Xactimate line items
Dispatch windowSame day to 24 hours

Neighborhoods and Towns We Reach From Portsmouth

Crews working Portsmouth cover the adjoining communities on the same route — New Castle, Greenland, Rye, Rye Beach and North Hampton — so a storm week usually means one truck handling several addresses in Rockingham County rather than separate trips.

Nearest hub towns with their own mold remediation pages: Durham, Dover, Exeter, Somersworth, Rochester, Derry.

During a cold snap Portsmouth gets worked alongside the neighboring Rockingham County towns on the same route, with active interior leaks moved to the front of the list.

Most jobs do not stop at one service. Mold Remediation in Portsmouth often runs alongside water mitigation & dryout in Portsmouth, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Portsmouth steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Portsmouth, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Portsmouth
Conditions We Work In

Mold Remediation In Practice

Conditions crews work in across Rockingham County. Every job is photographed before and after.

Severe water damage mold and rot exposed behind vinyl siding near window
Removing siding below a window reveals extensive mold, rot, and water damage caused by ice dam infiltration.
Technician in protective suit removing mold-covered drywall from interior wall
A certified remediation technician carefully removes mold-damaged drywall, revealing severe mold growth on wall framing.
black attic mold covering roof sheathing between rafters above fiberglass insulation
Extensive black mold growth covers the roof sheathing in an attic following ice dam water infiltration.
FAQ

What Portsmouth Homeowners Ask First

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Portsmouth roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Same day or next morning for most Portsmouth calls, with active interior leaks moved to the front of the schedule.

  • During a freeze event crews run from first light until dark across Rockingham County.
  • The same route covers New Castle, Greenland, Rye, so several addresses are usually handled in one run.
  • Call rather than using the form if water is coming in — the phone is always faster.

Usually. The equipment needs a water supply and a place to park within hose reach, which is normally achievable even on a tight lot.

  • Hose runs of a few hundred feet are routine.
  • Street parking in a Rockingham County residential area is generally workable.
  • Tell dispatch about access on the call so the right setup arrives.

More than it looks from the ground - a foot-deep dam across a thirty-foot eave is a few thousand pounds.

  • Depth is measured at the eave rather than estimated from the driveway.
  • The gutter trough underneath is usually frozen solid too and is part of the same mass.
  • That weight is one of the reasons chipping at it from a ladder goes badly.

Yes. The dispatch area runs across Rockingham County, and several addresses in one area are usually handled in the same run.

  • Adjoining communities are on the same route rather than treated as a separate trip.
  • Rural addresses outside the normal radius get told the travel position on the call.
  • Capacity is moved into whichever part of New Hampshire the storm actually hits.

Yes. Interior repair is done in-house: insulation, drywall, tape and texture, trim and paint. The rebuild is written into the same scope as the remediation, so there is no gap between the mold coming out and the room going back together.

Bleach on wood or drywall mostly whitens the surface while leaving the growth in the material, and the water in it soaks back into the wood. It also does nothing about the moisture that caused the mold. The fix is removing what cannot be cleaned, cleaning what can, and drying the structure so it does not come back.

Nearby

Mold Remediation In Towns Around Portsmouth

Same-Day Response

Get A Portsmouth Crew Out

A dam left alone through February is not the same dam in March. It is bigger, and so is the repair behind it.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
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