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Portsmouth, NH
Flat Roof & Parapet · Rockingham County

Commercial Ice Dam Removal in Portsmouth, NH — Full‑Season Storm Response

Ice Dam Now provides commercial ice dam removal in Portsmouth, NH and the surrounding Rockingham County, using low-pressure steam only — never chipping, salt or pressure washing. Crews are licensed, insured and harness-certified, dispatch same day for active interior leaks, and bill by the crew hour at a rate quoted before dispatch. Dated photo documentation is supplied for insurance claims.

Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
Documentation for the board — Condition report and photo record with every invoice
Overnight windows available — Work scheduled outside occupancy where access demands it
Flow confirmed below — An open drain throat over a frozen leader is not an open drain

Get Ice Dam Help Portsmouth

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
Same Day
For Water Already Inside
Steam
Safe On Every Covering
Rockingham
County Coverage
Insured
Harness-Certified On Every Roof
Written
Scope Before Work Starts

By the time a roof in Portsmouth has a visible ridge of ice at the eave, meltwater has already been pooling behind it for several freeze-thaw cycles. As part of our complete Portsmouth winter roof services, crews handle commercial ice dam removal across Rockingham County.

Portsmouth Ice Dams and the Winter That Does Not Break

Snow that falls on a roof in Portsmouth in December tends to stay there. A pack that never fully clears is a pack that keeps feeding meltwater to the same eave for months on end.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Depth accumulates faster than people expect because nothing in between melts it away. By February a Portsmouth eave can be carrying several hundred pounds of ice with standing water sitting behind the whole length of it.

Ice-barrier practice in Rockingham County

Insulation depth matters at least as much as membrane in this climate, and Rockingham County stock built before modern attic standards tends to be short on both. One is a code question; the other is why the dam formed.

Commercial Ice Dam Removal in Portsmouth: How The Work Runs

Access control, hatches and escorts

Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.

Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.

Internal drains fail differently from gutters

A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.

Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Portsmouth building that distinction shows up as a tenant ceiling two floors down.

Membrane-safe means something specific

EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.

Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.

Overflow scuppers are the tell

Water running out of an overflow scupper in winter means the primary drains are not taking it. On a Portsmouth building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.

Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.

Multiple buildings on one site

Campuses, retail strips and multi-building properties get walked together and prioritized by which deck is closest to trouble, rather than worked in the order the calls came in.

One scope, one invoice, one contact. It is a meaningfully different job from nine separate ones.

Two workers using steam equipment to clear ice from a snow-covered commercial flat roof
A two-man crew uses steam lancing equipment to remove heavy ice buildup from a large commercial flat roof.

What you get in Portsmouth

  • Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
  • Plant worked aroundHVAC curbs, conduit, racking and railing avoided, not cleared over
  • Documentation for the boardCondition report and photo record with every invoice
Commercial Ice Dam Removal in Portsmouth, NH — specification
Service specification for Portsmouth, NH
Typical scopeSteam, 6-14 crew hours typical
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Dispatch windowSame day to 24 hours
ServiceCommercial Ice Dam Removal in Portsmouth, NH
Pricing modelBilled by the crew hour, rate quoted before dispatch
Local ice-barrier practiceEave membrane required on new work
Primary climate stressorSustained sub-freezing, long season

Neighborhoods and Towns We Reach From Portsmouth

Crews working Portsmouth cover the adjoining communities on the same route — New Castle, Greenland, Rye, Rye Beach and North Hampton — so a storm week usually means one truck handling several addresses in Rockingham County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Durham, Dover, Exeter, Somersworth, Rochester, Derry.

Coverage runs across Portsmouth and the nearby towns all winter, and capacity is surged into whichever New Hampshire market the storm actually hits.

Most jobs do not stop at one service. Commercial Ice Dams in Portsmouth often runs alongside commercial roof snow removal in Portsmouth, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Portsmouth steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Rockingham County. Every job is photographed before and after.

Workers in high-visibility gear shoveling snow off commercial building roof into taped-off danger zone below
A professional crew safely removes heavy snow from a commercial rooftop with a danger-taped exclusion zone below.
Workers shoveling heavy snow off a large flat commercial roof in winter
A crew of four workers in high-visibility gear clear deep snow accumulation from a vast commercial rooftop.
Three workers in high-visibility vests shoveling snow off a flat commercial roof
A professional roofing crew clears heavy snow accumulation from a TPO membrane roof during winter storm conditions.
FAQ

Portsmouth and Rockingham County FAQ

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Portsmouth roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Material coming off a roof has to land somewhere, so drop zones are chosen before anything starts.

  • Shrubs, condensers, railings and low porch roofs get identified and worked around.
  • Walkways and the driveway are cleared again before the crew leaves.
  • On a tight Portsmouth lot material sometimes has to be carried out, which is said in the quote.

No. Steam removal is maintenance work, not construction, so no building permit is pulled for it anywhere in Rockingham County.

  • A permit does come into it once the work becomes a repair — new decking, a re-roof or structural work.
  • That is handled through the Portsmouth building department, or the Rockingham County building authority where the city has no department of its own.
  • Ask before signing anything: a contractor who says a re-roof in Portsmouth needs no permit is telling you something useful about how they work.

Same day or next morning for most Portsmouth calls, with active interior leaks moved to the front of the schedule.

  • During a freeze event crews run from first light until dark across Rockingham County.
  • The same route covers New Castle, Greenland, Rye, so several addresses are usually handled in one run.
  • Call rather than using the form if water is coming in — the phone is always faster.

More than it looks from the ground - a foot-deep dam across a thirty-foot eave is a few thousand pounds.

  • Depth is measured at the eave rather than estimated from the driveway.
  • The gutter trough underneath is usually frozen solid too and is part of the same mass.
  • That weight is one of the reasons chipping at it from a ladder goes badly.

Yes. Sites get triaged by risk rather than worked in the order they were listed - occupied buildings with active interior water first, then the largest spans and the deepest loads. You get one report covering all of them with readings and photographs per address.

Yes. Retail frontages, restaurants and medical premises are routinely worked overnight or early, before the doors open. It costs more in labour and it usually costs less in disruption, and both numbers get put in front of you so the choice is yours.

Nearby

Commercial Ice Dams In Towns Around Portsmouth

Same-Day Response

Get A Portsmouth Crew Out

The cost of a steam visit does not change much from one week to the next. The cost of the water damage behind the dam does.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664