Months of Load: Why Dover Eaves Carry Ice
A roof in Strafford County spends most of the year's coldest months under continuous load. That is a different problem from a single heavy storm, and it produces a different kind of ice.

A long season is not a safer one. It means more freeze-thaw cycles, and each one adds a layer to the dam. By late winter the ice at a Strafford County eave can be a foot deep and locked to the shingle, with standing water sitting behind it.
Ice-barrier practice in Strafford County
Insulation depth matters at least as much as membrane in this climate, and Strafford County stock built before modern attic standards tends to be short on both. One is a code question; the other is why the dam formed.
How We Work a Dover Ice Dam
Nothing gets touched until the roof has been walked and photographed. The crew finds every dam, locates where water is getting in, shows you, and gives you the crew-hour rate and a time estimate before the equipment comes off the truck.
Removal then works from the worst point outward, so water starts draining early rather than at the end. Gutters and downspouts frozen solid get steamed through in the same visit — leaving them means the eave dams again within days.
Working at night and during an active storm
Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it.
What does stop a crew is wind and lightning. Both are judgment calls made on site in Dover, and a postponed start gets explained rather than dressed up.
Dormers, valleys and dead spots
Ice does not distribute evenly. It concentrates where two roof planes meet, behind dormers, in dead valleys that drain nowhere, and along the north face that never sees sun. Those pockets hold water deepest and leak first.
A crew working a roof in Dover clears the full eave line and then goes back through the valleys and dormer pockets specifically, because clearing the easy straight run and calling it done is how a roof leaks again a week later.
What the crew does on arrival
Before anything is touched, the crew walks the eaves, valleys and gutter line and photographs every dam and every point where water is tracking inside. You get shown what they found. Then the dam comes off in sections, starting wherever water is actively backing up, so drainage opens early rather than at the end.
Downspouts and gutter troughs get cleared in the same visit where they are frozen, because a dam removed above a solid block of ice in the gutter just reforms in the next cold night.
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
|---|---|
| Dispatch window | Same day to 24 hours |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Coverage area | Dover and Strafford County |
| Primary climate stressor | Sustained sub-freezing, long season |
| Typical scope | Steam, 6-14 crew hours typical |
| Local ice-barrier practice | Eave membrane required on new work |
Dover Coverage and the Adjoining Communities
Crews working Dover cover the adjoining communities on the same route — Madbury, Rollinsford, Newington, Barrington and Lee — so a storm week usually means one truck handling several addresses in Strafford County rather than separate trips.
Nearest hub towns with their own crew pages: Somersworth, Durham, Rochester, Portsmouth, Exeter, Derry.
During a cold snap Dover gets worked alongside the neighboring Strafford County towns on the same route, with active interior leaks moved to the front of the list.
Water through a ceiling in Dover is a same-day call, not a next-week one. (888) 561-9664 goes straight to dispatch.















