Why Rochester Roofs Dam Up: Deep Cold and a Long Snow Season
The defining feature of a Strafford County winter is persistence. It is not one storm, it is a continuous load sitting on the roof from late fall through to a spring thaw.

Every mild afternoon through that stretch releases a little meltwater, and every cold night sets it at the overhang. Done fifty times, that is how an eave ends up carrying several hundred pounds of ice by March.
Ice-barrier practice in Strafford County
Because the ice here does not stay near the edge, the New Hampshire requirement generally runs the membrane well up the roof plane. On a house in Rochester roofed a few decades ago it is frequently missing entirely.
The Rochester Dispatch Process, Step by Step
Nothing gets touched until the roof has been walked and photographed. The crew finds every dam, locates where water is getting in, shows you, and gives you the crew-hour rate and a time estimate before the equipment comes off the truck.
Removal then works from the worst point outward, so water starts draining early rather than at the end. Gutters and downspouts frozen solid get steamed through in the same visit — leaving them means the eave dams again within days.
Why salt and ice melt make it worse
Calcium chloride opens a narrow channel and leaves the dam standing. The channel refreezes, the dam does not go anywhere, and in the meantime the runoff corrodes gutter seams, fasteners, flashing and anything growing underneath.
It is a stopgap at best. On a roof in Rochester with an active leak it buys hours, not days, and it adds a corrosion problem to the water problem.
Why the gutter has to be cleared in the same visit
A dam sitting above a gutter packed solid with ice is only half the problem. Clear the eave and leave the trough frozen, and the next day's meltwater has nowhere to run — it backs up onto the roof and the dam rebuilds from the bottom.
Crews steam the trough and the downspout through to daylight on the same visit. It adds time, which is why the hour estimate given on the phone accounts for it, and it is the difference between a fix and a repeat visit in Rochester the following week.
What the dam has already done to the gutter and fascia
Ice expands as it forms, and a trough packed solid pushes the gutter away from the fascia a little more every cycle. By the time the dam is thick enough to leak, the hangers are often pulled, the back of the trough has lifted, and the fascia board behind it has been wet for weeks.
None of that is visible until the ice is off. It gets photographed when it appears, because a bent gutter found in February is a great deal easier to argue about with a carrier than one discovered in May.
| Typical scope | Steam, 6-14 crew hours typical |
|---|---|
| Dispatch window | Same day to 24 hours |
| Primary climate stressor | Sustained sub-freezing, long season |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Coverage area | Rochester and Strafford County |
| Local ice-barrier practice | Eave membrane required on new work |
Where We Dispatch Around Rochester
Crews working Rochester cover the adjoining communities on the same route — Barrington, Center Strafford, Madbury, Rollinsford and Newington — so a storm week usually means one truck handling several addresses in Strafford County rather than separate trips.
Nearest hub towns with their own crew pages: Somersworth, Dover, Durham, Portsmouth, Exeter, Concord.
Crews cover Rochester and the surrounding Strafford County towns through the whole season, and during a freeze event they run from first light until dark.
Water coming in right now in Rochester? Call (888) 561-9664. Active interior leaks go to the front of the schedule.















