Long Winters, Layered Ice: The Merrimack County Problem
A roof in Merrimack County spends most of the year's coldest months under continuous load. That is a different problem from a single heavy storm, and it produces a different kind of ice.

Every mild afternoon through that stretch releases a little meltwater, and every cold night sets it at the overhang. Done fifty times, that is how an eave ends up carrying several hundred pounds of ice by March.
Ice-barrier practice in Merrimack County
In the colder New Hampshire jurisdictions the membrane requirement extends well up the roof plane rather than stopping at the first course, precisely because the ice here does not stay near the edge.
What a Crew Does on a Concord Roof
Crews walk the eaves, valleys and gutter line first and photograph every dam and every point where water is tracking inside, before touching anything. You get shown what they found and quoted the crew-hour rate before work starts.
Then the ice comes off with low-pressure steam, starting wherever water is actively backing up so drainage opens early. Frozen gutters and downspouts are cleared in the same visit, because a cleared eave above a solid block of ice in the gutter dams again on the next cold night.
Why the gutter has to be cleared in the same visit
A dam sitting above a gutter packed solid with ice is only half the problem. Clear the eave and leave the trough frozen, and the next day's meltwater has nowhere to run — it backs up onto the roof and the dam rebuilds from the bottom.
Crews steam the trough and the downspout through to daylight on the same visit. It adds time, which is why the hour estimate given on the phone accounts for it, and it is the difference between a fix and a repeat visit in Concord the following week.
Access, ladders and what the crew needs on site
Steam equipment needs somewhere to park within hose reach, and ladders need footing that is not a buried flower bed or a sheet of ice. Clearing a path to the affected eave, moving vehicles off the driveway and unlocking a side gate takes ten minutes and saves considerably more than that on the clock.
Where the only access is through a neighbor's property, that conversation is worth having before the crew is in the street rather than while it waits.
Working at night and during an active storm
Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it.
What does stop a crew is wind and lightning. Both are judgment calls made on site in Concord, and a postponed start gets explained rather than dressed up.
| Service | Ice dam removal in Concord, NH |
|---|---|
| Typical scope | Steam, 6-14 crew hours typical |
| Dispatch window | Same day to 24 hours |
| Primary climate stressor | Sustained sub-freezing, long season |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Local ice-barrier practice | Eave membrane required on new work |
Merrimack County Coverage From Concord
Crews working Concord cover the adjoining communities on the same route — Loudon, Bow, Suncook, Chichester and Dunbarton — so a storm week usually means one truck handling several addresses in Merrimack County rather than separate trips.
Nearest hub towns with their own crew pages: Goffstown, Manchester, Franklin, Bedford, Laconia, Merrimack.
Scheduling for Concord tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.
If water is already inside a property in Concord, call (888) 561-9664 rather than filling in a form — the phone is faster and leaks jump the line.















