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Concord, NH
Flat Roof & Parapet · Merrimack County

Commercial Ice Dam Removal in Concord, NH — Full‑Season Storm Response

Ice Dam Now is a licensed and insured winter roof contractor covering Concord, NH and Merrimack County. Commercial Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Documentation for the board — Condition report and photo record with every invoice
Overnight windows available — Work scheduled outside occupancy where access demands it
Tenant-hours scheduling — Work windows set around occupancy and access
Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over

Get Ice Dam Help Concord

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Merrimack
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

Most Concord homeowners find out about an ice dam from the inside — a damp patch on a bedroom ceiling, or water tracking down the inside of a window frame. As part of our complete Concord winter roof services, crews handle commercial ice dam removal across Merrimack County.

Long Winters, Layered Ice: The Merrimack County Problem

A roof in Merrimack County spends most of the year's coldest months under continuous load. That is a different problem from a single heavy storm, and it produces a different kind of ice.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Every mild afternoon through that stretch releases a little meltwater, and every cold night sets it at the overhang. Done fifty times, that is how an eave ends up carrying several hundred pounds of ice by March.

Ice-barrier practice in Merrimack County

In the colder New Hampshire jurisdictions the membrane requirement extends well up the roof plane rather than stopping at the first course, precisely because the ice here does not stay near the edge.

Commercial Ice Dam Removal in Concord: How The Work Runs

Membrane-safe means something specific

EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.

Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.

Multiple buildings on one site

Campuses, retail strips and multi-building properties get walked together and prioritized by which deck is closest to trouble, rather than worked in the order the calls came in.

One scope, one invoice, one contact. It is a meaningfully different job from nine separate ones.

Roof warranties and who is allowed up there

Most commercial membranes carry a manufacturer's warranty with conditions about who may work on the roof and what methods are permitted. Snow removal is generally fine; mechanical ice removal very often is not, and the wrong contractor with the wrong tool can void cover worth considerably more than the clearing.

The warranty gets read before the roof is walked, and the method used is one the document permits.

Access control, hatches and escorts

Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.

Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.

The pitched sections nobody plans for

Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.

Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.

Frozen roof drain at commercial flat roof parapet wall covered in snow and ice
A blocked and frozen roof drain at a commercial building parapet wall, indicating a serious winter drainage problem.

What you get in Concord

  • Tenant-hours schedulingWork windows set around occupancy and access
  • Drains and scuppers firstFlow restored before the ponded ice is worked
  • Overnight windows availableWork scheduled outside occupancy where access demands it
Commercial Ice Dam Removal in Concord, NH — specification
Service specification for Concord, NH
ServiceCommercial Ice Dam Removal in Concord, NH
Primary climate stressorSustained sub-freezing, long season
Coverage areaConcord and Merrimack County
DocumentationDated before and after photos, written scope in Xactimate line items
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Typical scopeSteam, 6-14 crew hours typical
Pricing modelBilled by the crew hour, rate quoted before dispatch

Merrimack County Coverage From Concord

Crews working Concord cover the adjoining communities on the same route — Loudon, Bow, Suncook, Chichester and Dunbarton — so a storm week usually means one truck handling several addresses in Merrimack County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Goffstown, Manchester, Franklin, Bedford, Laconia, Merrimack.

During a cold snap Concord gets worked alongside the neighboring Merrimack County towns on the same route, with active interior leaks moved to the front of the list.

Most jobs do not stop at one service. Commercial Ice Dams in Concord often runs alongside commercial roof snow removal in Concord, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Concord steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Merrimack County. Every job is photographed before and after.

Worker in safety vest measuring snow depth on commercial rooftop with ruler
A safety worker measures accumulated snow depth on a commercial rooftop using a graduated snow depth gauge.
Large icicles hanging from roofline of Valleyview Corporate office building in winter
Massive icicles line the roofline of 1200 Valleyview Business Park following a heavy winter storm.
Large icicles hanging from snowy rooftop of brick building on urban New York City street
Massive icicles form along a building's roofline, posing a falling ice hazard to pedestrians below.
FAQ

Local Questions About Concord Roofs

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Concord roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Before the thaw rather than after it. The leak happens when the ice has water behind it, which is a day or two after the snow stops.

  • Calling during the storm is fine and often gets an earlier slot.
  • The expensive version is waiting until water appears on a ceiling.
  • Crews run across Merrimack County from first light through a freeze event.

Clear a path to the affected side, move vehicles off the driveway and unlock any side gate.

  • Put something under an active interior drip and move what you can out of the way.
  • Photograph the interior damage yourself as well - more evidence is never a problem.
  • Do not go on the roof or up a ladder. That is the part that sends people to hospital.

Often for the interior water damage, sometimes for the removal itself, but it depends entirely on your carrier and policy wording.

  • Many policies treat emergency mitigation separately under a duty to protect property clause.
  • Denials usually cite the maintenance exclusion, which dated photographs taken during the event are the direct counter to.
  • Crews photograph the dam, the entry points and the interior damage, and write the scope in Xactimate line items.
  • The coverage decision is between you and your carrier — no contractor can promise an outcome there.

Only where there is interior damage to document or dry. Pure exterior removal happens entirely from outside.

  • If water has come in, seeing it is what makes the claim documentation worth anything.
  • Attic access helps identify the heat source but is not required for removal.
  • Nobody needs to be home for exterior-only work, provided access and payment are arranged.

Yes, and crews often do. Where noise, access or tenant traffic make that difficult, work gets scheduled outside occupancy. Set the constraint on the call and the window is planned around it.

Usually yes. Steam lances clear internal drains and scupper throats from the deck side, and the line below gets checked for flow before the crew calls it done. An open drain over a blocked leader is not actually open.

Nearby

Commercial Ice Dams In Towns Around Concord

Same-Day Response

Get A Concord Crew Out

Waiting for a thaw is a strategy, but it is an expensive one — the melt has to go somewhere, and it goes into the insulation first.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664