Franklin Ice Dams: What a Five-Month Snow Pack Does
A roof in Merrimack County spends most of the year's coldest months under continuous load. That is a different problem from a single heavy storm, and it produces a different kind of ice.

The ice that comes off a roof in Franklin in February is rarely one event's worth. It is a laminated record of the whole season, which is why it is thick, dense and firmly bonded to the shingle.
Ice-barrier practice in Merrimack County
In the colder New Hampshire jurisdictions the membrane requirement extends well up the roof plane rather than stopping at the first course, precisely because the ice here does not stay near the edge.
How a Franklin Steam Call Runs, Start to Finish
Crews walk the eaves, valleys and gutter line first and photograph every dam and every point where water is tracking inside, before touching anything. You get shown what they found and quoted the crew-hour rate before work starts.
Then the ice comes off with low-pressure steam, starting wherever water is actively backing up so drainage opens early. Frozen gutters and downspouts are cleared in the same visit, because a cleared eave above a solid block of ice in the gutter dams again on the next cold night.
How long a removal actually takes
A single-story eave with a thin dam and clear gutters is often an hour or two. A two-story Franklin house with ice standing a foot deep across the front, frozen downspouts and a valley packed solid is most of a day for a two-man crew. The honest answer on the phone is a range and the reason for it, not a number designed to win the booking.
The estimate is revised out loud if the roof turns out worse than it looked from the ground, before the extra hours are worked rather than after they appear on the invoice.
Working at night and during an active storm
Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it.
What does stop a crew is wind and lightning. Both are judgment calls made on site in Franklin, and a postponed start gets explained rather than dressed up.
Why the dam formed in the first place
Ice dams are a heat problem wearing a weather costume. Warm air escaping into the attic melts snow on the upper roof; that meltwater runs to the eave, which hangs past the heated envelope and stays below freezing; it refreezes there, and the ridge of ice grows a layer every cycle. Removal is the emergency fix. Before the crew leaves you will know which part of your attic is feeding it.
| Local ice-barrier practice | Eave membrane required on new work |
|---|---|
| Service | Ice dam removal in Franklin, NH |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Primary climate stressor | Sustained sub-freezing, long season |
| Dispatch window | Same day to 24 hours |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
Neighborhoods and Towns We Reach From Franklin
Crews working Franklin cover the adjoining communities on the same route — Salisbury, Tilton, East Andover, Lochmere and Andover — so a storm week usually means one truck handling several addresses in Merrimack County rather than separate trips.
Nearest hub towns with their own crew pages: Laconia, Concord, Goffstown, Manchester, Lebanon, Claremont.
Crews cover Franklin and the surrounding Merrimack County towns through the whole season, and during a freeze event they run from first light until dark.
Active leak at an address in Franklin? (888) 561-9664 reaches dispatch directly. Interior water moves a job to the front of the day.














