Most Franklin homeowners find out about an ice dam from the inside — a damp patch on a bedroom ceiling, or water tracking down the inside of a window frame. As part of our complete Franklin winter roof services, crews handle ice dam removal across Merrimack County.
Franklin Ice Dams: What a Five-Month Snow Pack Does
A roof in Merrimack County spends most of the year's coldest months under continuous load. That is a different problem from a single heavy storm, and it produces a different kind of ice.

The ice that comes off a roof in Franklin in February is rarely one event's worth. It is a laminated record of the whole season, which is why it is thick, dense and firmly bonded to the shingle.
Ice-barrier practice in Merrimack County
In the colder New Hampshire jurisdictions the membrane requirement extends well up the roof plane rather than stopping at the first course, precisely because the ice here does not stay near the edge.
Ice Dam Removal in Franklin: How The Work Runs
Working at night and during an active storm
Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it. Water Stain on the Ceiling in Winter.
What does stop a crew is wind and lightning. Both are judgment calls made on site in Franklin, and a postponed start gets explained rather than dressed up.
What happens after the ice is off
Once the eave is clear and water is draining, the crew walks the interior with you where there is visible damage and says plainly whether it needs drying. Wet insulation and a damp ceiling cavity do not resolve themselves in a cold Franklin February.
If it does, that is a separate scope and it gets written separately — nobody is upsold a dryout on the strength of one damp patch.
Why salt and ice melt make it worse
Calcium chloride opens a narrow channel and leaves the dam standing. The channel refreezes, the dam does not go anywhere, and in the meantime the runoff corrodes gutter seams, fasteners, flashing and anything growing underneath.
It is a stopgap at best. On a roof in Franklin with an active leak it buys hours, not days, and it adds a corrosion problem to the water problem.
Why a drainage channel is not removal
Cutting a few channels through a dam so water can get past is quick and it is sometimes sold as ice dam removal. It drains the roof for as long as the channels stay open, which in a Franklin cold snap can be a single night before they close again.
Removing the dam means taking the ice off down to the shingle along the whole affected run, so the eave can drain the way it was built to. It takes longer and it is the only version that holds.
What the crew does on arrival
Before anything is touched, the crew walks the eaves, valleys and gutter line and photographs every dam and every point where water is tracking inside. You get shown what they found. Then the dam comes off in sections, starting wherever water is actively backing up, so drainage opens early rather than at the end.
Downspouts and gutter troughs get cleared in the same visit where they are frozen, because a dam removed above a solid block of ice in the gutter just reforms in the next cold night.

What you get in Franklin
- Valleys and dormersThe dead spots that hold the deepest ice get worked specifically
- No salt, no chippingNothing corrosive and nothing mechanical touches the covering
- Photographed as we workDated before and after images and a written scope your adjuster will accept
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
|---|---|
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Typical scope | Steam, 6-14 crew hours typical |
| Primary climate stressor | Sustained sub-freezing, long season |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Local ice-barrier practice | Eave membrane required on new work |
| Coverage area | Franklin and Merrimack County |
Neighborhoods and Towns We Reach From Franklin
Crews working Franklin cover the adjoining communities on the same route — Salisbury, Tilton, East Andover, Lochmere and Andover — so a storm week usually means one truck handling several addresses in Merrimack County rather than separate trips.
Nearest hub towns with their own ice dam removal pages: Laconia, Concord, Goffstown, Manchester, Lebanon, Claremont.
When a storm hits Merrimack County, crews are dispatched by severity rather than by call order — water already inside the house goes first.
Most jobs do not stop at one service. Ice Dam Removal in Franklin often runs alongside water mitigation & dryout in Franklin, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Franklin steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.







