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Franklin, NH
Flat Roof & Parapet · Merrimack County

Commercial Ice Dam Removal in Franklin, NH — Deep‑Winter Response

Ice Dam Now provides commercial ice dam removal in Franklin, NH and the surrounding Merrimack County, using low-pressure steam only — never chipping, salt or pressure washing. Crews are licensed, insured and harness-certified, dispatch same day for active interior leaks, and bill by the crew hour at a rate quoted before dispatch. Dated photo documentation is supplied for insurance claims.

Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
Documentation for the board — Condition report and photo record with every invoice
EPDM, TPO and mod-bit — Low-pressure steam only, seams and flashing details avoided
Flow confirmed below — An open drain throat over a frozen leader is not an open drain

Get Ice Dam Help Franklin

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
Same Day
For Water Already Inside
Steam
Safe On Every Covering
Merrimack
County Coverage
Insured
Harness-Certified On Every Roof
Written
Scope Before Work Starts

Ice dams are not a Franklin problem so much as a New Hampshire one, and they show up on the same handful of eaves and valleys year after year. As part of our complete Franklin winter roof services, crews handle commercial ice dam removal across Merrimack County.

Franklin Ice Dams: What a Five-Month Snow Pack Does

A roof in Merrimack County spends most of the year's coldest months under continuous load. That is a different problem from a single heavy storm, and it produces a different kind of ice.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

The ice that comes off a roof in Franklin in February is rarely one event's worth. It is a laminated record of the whole season, which is why it is thick, dense and firmly bonded to the shingle.

Ice-barrier practice in Merrimack County

In the colder New Hampshire jurisdictions the membrane requirement extends well up the roof plane rather than stopping at the first course, precisely because the ice here does not stay near the edge.

Commercial Ice Dam Removal in Franklin: How The Work Runs

Internal drains fail differently from gutters

A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.

Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Franklin building that distinction shows up as a tenant ceiling two floors down.

Scheduling around tenants

Noise, access, parking and the hours a Franklin business can have equipment outside its door all shape when work happens. Some jobs run overnight for that reason.

Set the constraint on the call and the window gets planned around it rather than negotiated on the day.

Flat roofs fail differently

A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.

Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Franklin unit, there is usually standing water up there.

The pitched sections nobody plans for

Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.

Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.

Working around rooftop plant

HVAC curbs, exhaust fans, conduit, gas lines, solar racking and railing are all obstacles and all drift traps. The snow behind a large unit is usually the deepest on the roof and the ice under it the thickest.

Crews work around and under them rather than over, and anything running stays running.

Three workers in high-visibility vests shoveling snow off a flat commercial roof
A professional roofing crew clears heavy snow accumulation from a TPO membrane roof during winter storm conditions.

What you get in Franklin

  • Overnight windows availableWork scheduled outside occupancy where access demands it
  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
  • Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
Commercial Ice Dam Removal in Franklin, NH — specification
Service specification for Franklin, NH
Primary climate stressorSustained sub-freezing, long season
DocumentationDated before and after photos, written scope in Xactimate line items
ServiceCommercial Ice Dam Removal in Franklin, NH
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Dispatch windowSame day to 24 hours
Coverage areaFranklin and Merrimack County
Typical scopeSteam, 6-14 crew hours typical

Neighborhoods and Towns We Reach From Franklin

Crews working Franklin cover the adjoining communities on the same route — Salisbury, Tilton, East Andover, Lochmere and Andover — so a storm week usually means one truck handling several addresses in Merrimack County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Laconia, Concord, Goffstown, Manchester, Lebanon, Claremont.

Crews cover Franklin and the surrounding Merrimack County towns through the whole season, and during a freeze event they run from first light until dark.

Most jobs do not stop at one service. Commercial Ice Dams in Franklin often runs alongside commercial roof snow removal in Franklin, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Franklin steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Merrimack County. Every job is photographed before and after.

Large icicles hanging from brick municipal building roofline covered in snow
Massive icicles form along the roofline of a historic brick municipal building after a heavy winter snowfall.
Worker in safety vest shoveling large snow drift from rooftop HVAC unit
A maintenance worker clears a heavy snow drift blocking a commercial rooftop HVAC unit after a winter storm.
Three workers in high-visibility vests shoveling snow off a flat commercial roof
A professional roofing crew clears heavy snow accumulation from a TPO membrane roof during winter storm conditions.
FAQ

Franklin and Merrimack County FAQ

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Franklin roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Usually. The equipment needs a water supply and a place to park within hose reach, which is normally achievable even on a tight lot.

  • Hose runs of a few hundred feet are routine.
  • Street parking in a Merrimack County residential area is generally workable.
  • Tell dispatch about access on the call so the right setup arrives.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Franklin property.

Often for the interior water damage, sometimes for the removal itself, but it depends entirely on your carrier and policy wording.

  • Many policies treat emergency mitigation separately under a duty to protect property clause.
  • Denials usually cite the maintenance exclusion, which dated photographs taken during the event are the direct counter to.
  • Crews photograph the dam, the entry points and the interior damage, and write the scope in Xactimate line items.
  • The coverage decision is between you and your carrier — no contractor can promise an outcome there.

Please do not. Salt corrodes flashing, fasteners, gutters and anything metal it drains across, and it damages whatever is planted below.

  • Calcium chloride is less aggressive than rock salt but still ends up in the soil at the drip line.
  • A puck melts a hole, not a drainage path, so the water simply refreezes a few inches further on.
  • Crews use heat and nothing else - no salt, no chemicals, nothing corrosive.

Yes, at the pressures used here. Heat melts ice without force, so there is nothing abrading the membrane or working at the seams. What is not safe on a membrane is a pressure washer, a chipper or any mechanical removal.

Yes, and crews often do. Where noise, access or tenant traffic make that difficult, work gets scheduled outside occupancy. Set the constraint on the call and the window is planned around it.

Nearby

Commercial Ice Dams In Towns Around Franklin

Same-Day Response

Get A Franklin Crew Out

A dam left alone through February is not the same dam in March. It is bigger, and so is the repair behind it.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664