Homeowners across Merrimack County call about icicles. Icicles are cosmetic. The dam behind them, holding back standing water, is not. As part of our complete Concord winter roof services, crews handle ice dam removal across Merrimack County.
Long Winters, Layered Ice: The Merrimack County Problem
A roof in Merrimack County spends most of the year's coldest months under continuous load. That is a different problem from a single heavy storm, and it produces a different kind of ice.

Every mild afternoon through that stretch releases a little meltwater, and every cold night sets it at the overhang. Done fifty times, that is how an eave ends up carrying several hundred pounds of ice by March.
Ice-barrier practice in Merrimack County
In the colder New Hampshire jurisdictions the membrane requirement extends well up the roof plane rather than stopping at the first course, precisely because the ice here does not stay near the edge.
Ice Dam Removal in Concord: How The Work Runs
Working at night and during an active storm
Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it. Water Stain on the Ceiling in Winter.
What does stop a crew is wind and lightning. Both are judgment calls made on site in Concord, and a postponed start gets explained rather than dressed up.
If water already got inside
Taking the ice off stops new water. It does nothing about what is already in the insulation, the ceiling and the walls of a Concord home.
The same company handles the rest: water mitigation and dryout, mold remediation where the water has led to growth, the interior repair, and the roof where the dam damaged it, all documented on one insurance claim.
How long a removal actually takes
A single-story eave with a thin dam and clear gutters is often an hour or two. A two-story Concord house with ice standing a foot deep across the front, frozen downspouts and a valley packed solid is most of a day for a two-man crew. The honest answer on the phone is a range and the reason for it, not a number designed to win the booking.
The estimate is revised out loud if the roof turns out worse than it looked from the ground, before the extra hours are worked rather than after they appear on the invoice.
Access, ladders and what the crew needs on site
Steam equipment needs somewhere to park within hose reach, and ladders need footing that is not a buried flower bed or a sheet of ice. Clearing a path to the affected eave, moving vehicles off the driveway and unlocking a side gate takes ten minutes and saves considerably more than that on the clock.
Where the only access is through a neighbor's property, that conversation is worth having before the crew is in the street rather than while it waits.
Steep, high and awkward Concord roofs
Pitch and height change the job more than ice thickness does. A walkable ranch eave is a ladder and a lance. A three-story roof with a steep pitch means anchors, rope, staging and two people where one would otherwise do.
Crews quote on that honestly. If a property in Concord needs a longer setup, it is said on the phone rather than discovered at the end of the invoice.

What you get in Concord
- No salt, no chippingNothing corrosive and nothing mechanical touches the covering
- Valleys and dormersThe dead spots that hold the deepest ice get worked specifically
- Cleared to the shingleThe dam comes off completely, not just a drainage channel cut through it
| Typical scope | Steam, 6-14 crew hours typical |
|---|---|
| Coverage area | Concord and Merrimack County |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Service | Ice Dam Removal in Concord, NH |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Local ice-barrier practice | Eave membrane required on new work |
| Dispatch window | Same day to 24 hours |
Merrimack County Coverage From Concord
Crews working Concord cover the adjoining communities on the same route — Loudon, Bow, Suncook, Chichester and Dunbarton — so a storm week usually means one truck handling several addresses in Merrimack County rather than separate trips.
Nearest hub towns with their own ice dam removal pages: Goffstown, Manchester, Franklin, Bedford, Laconia, Merrimack.
Crews cover Concord and the surrounding Merrimack County towns through the whole season, and during a freeze event they run from first light until dark.
Most jobs do not stop at one service. Ice Dam Removal in Concord often runs alongside water mitigation & dryout in Concord, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Concord steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.








