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Concord, NH
24/7 Emergency Steam · Merrimack County

Ice Dam Removal in Concord, NH — Deep‑Winter Response

Ice Dam Now is a licensed and insured winter roof contractor covering Concord, NH and Merrimack County. Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Photographed as we work — Dated before and after images and a written scope your adjuster will accept
Same-day dispatch — Active interior leaks go to the front of the schedule during a freeze event
Cleared to the shingle — The dam comes off completely, not just a drainage channel cut through it
No salt, no chipping — Nothing corrosive and nothing mechanical touches the covering

Get Ice Dam Help Concord

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Storm Season Dispatch
No Chipping
Steam Only
Merrimack
County Coverage
Crew Hour
Rate Quoted Up Front
Documented
Photos On Every Job

Homeowners across Merrimack County call about icicles. Icicles are cosmetic. The dam behind them, holding back standing water, is not. As part of our complete Concord winter roof services, crews handle ice dam removal across Merrimack County.

Long Winters, Layered Ice: The Merrimack County Problem

A roof in Merrimack County spends most of the year's coldest months under continuous load. That is a different problem from a single heavy storm, and it produces a different kind of ice.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Every mild afternoon through that stretch releases a little meltwater, and every cold night sets it at the overhang. Done fifty times, that is how an eave ends up carrying several hundred pounds of ice by March.

Ice-barrier practice in Merrimack County

In the colder New Hampshire jurisdictions the membrane requirement extends well up the roof plane rather than stopping at the first course, precisely because the ice here does not stay near the edge.

Ice Dam Removal in Concord: How The Work Runs

Working at night and during an active storm

Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it. Water Stain on the Ceiling in Winter.

What does stop a crew is wind and lightning. Both are judgment calls made on site in Concord, and a postponed start gets explained rather than dressed up.

If water already got inside

Taking the ice off stops new water. It does nothing about what is already in the insulation, the ceiling and the walls of a Concord home.

The same company handles the rest: water mitigation and dryout, mold remediation where the water has led to growth, the interior repair, and the roof where the dam damaged it, all documented on one insurance claim.

How long a removal actually takes

A single-story eave with a thin dam and clear gutters is often an hour or two. A two-story Concord house with ice standing a foot deep across the front, frozen downspouts and a valley packed solid is most of a day for a two-man crew. The honest answer on the phone is a range and the reason for it, not a number designed to win the booking.

The estimate is revised out loud if the roof turns out worse than it looked from the ground, before the extra hours are worked rather than after they appear on the invoice.

Access, ladders and what the crew needs on site

Steam equipment needs somewhere to park within hose reach, and ladders need footing that is not a buried flower bed or a sheet of ice. Clearing a path to the affected eave, moving vehicles off the driveway and unlocking a side gate takes ten minutes and saves considerably more than that on the clock.

Where the only access is through a neighbor's property, that conversation is worth having before the crew is in the street rather than while it waits.

Steep, high and awkward Concord roofs

Pitch and height change the job more than ice thickness does. A walkable ranch eave is a ladder and a lance. A three-story roof with a steep pitch means anchors, rope, staging and two people where one would otherwise do.

Crews quote on that honestly. If a property in Concord needs a longer setup, it is said on the phone rather than discovered at the end of the invoice.

Large icicles and ice dam forming along gutters of gray house in winter
Heavy ice dam and icicles hang from the gutters of a gray residential home after a winter storm.

What you get in Concord

  • No salt, no chippingNothing corrosive and nothing mechanical touches the covering
  • Valleys and dormersThe dead spots that hold the deepest ice get worked specifically
  • Cleared to the shingleThe dam comes off completely, not just a drainage channel cut through it
Ice Dam Removal in Concord, NH — specification
Service specification for Concord, NH
Typical scopeSteam, 6-14 crew hours typical
Coverage areaConcord and Merrimack County
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
ServiceIce Dam Removal in Concord, NH
DocumentationDated before and after photos, written scope in Xactimate line items
Local ice-barrier practiceEave membrane required on new work
Dispatch windowSame day to 24 hours

Merrimack County Coverage From Concord

Crews working Concord cover the adjoining communities on the same route — Loudon, Bow, Suncook, Chichester and Dunbarton — so a storm week usually means one truck handling several addresses in Merrimack County rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Goffstown, Manchester, Franklin, Bedford, Laconia, Merrimack.

Crews cover Concord and the surrounding Merrimack County towns through the whole season, and during a freeze event they run from first light until dark.

Most jobs do not stop at one service. Ice Dam Removal in Concord often runs alongside water mitigation & dryout in Concord, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Concord steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Concord, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Concord
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Merrimack County. Every job is photographed before and after.

Worker using steam equipment to remove ice dam from snowy roof at night
A technician uses professional steam equipment to safely remove a heavy ice dam from a residential roof.
contractor using steam equipment to remove ice dam from snowy roof
A technician uses high-pressure steam to safely melt and remove a stubborn ice dam from a residential roof.
Worker on ladder using steam wand to remove ice dam from snowy roof
A professional uses a steam wand from a ladder to safely melt and remove a heavy ice dam from a residential roof.
FAQ

Concord Questions We Actually Get Asked

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Concord roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Because ice dams are made by heat loss, and two houses on the same street rarely leak heat the same way.

  • Attic air leaks around can lights, bath fans and the attic hatch are the usual source.
  • Crushed or missing soffit baffles stop the intake ventilation that would otherwise keep the deck cold.
  • An addition or dormer built over unheated space puts warm air right against a cold eave.
  • Local factor: sustained sub-freezing spells makes the difference show up faster here than it would further south.

Tell the crew. Chipping marks change what the roof needs and they matter for the claim.

  • Cracked shingles and punctures get photographed and reported rather than steamed over.
  • Damage caused by removal attempts is treated differently by carriers than storm damage.
  • It is extremely common and nobody is going to lecture you about it.

No. Steam removal is maintenance work, not construction, so no building permit is pulled for it anywhere in Merrimack County.

  • A permit does come into it once the work becomes a repair — new decking, a re-roof or structural work.
  • That is handled through the Concord building department, or the Merrimack County building authority where the city has no department of its own.
  • Ask before signing anything: a contractor who says a re-roof in Concord needs no permit is telling you something useful about how they work.

Yes. Steam is safe on slate, cedar shake, tile and metal as well as asphalt, because it removes ice with heat rather than force.

  • Older Concord housing stock with original slate is exactly where chipping does the most damage.
  • Crews adjust the lance distance and dwell rather than the pressure.
  • Nothing mechanical touches the covering at any point.

It stops this leak. It does not change the heat loss that caused the dam, so without attic air sealing and insulation work the dam will form again in the next freeze-thaw cycle. Removal is the emergency; the attic is the cure, and you will be told which part of yours is feeding it.

Steaming is billed by the crew hour. The hours depend on how long and thick the dam is, the pitch and height of the roof, and whether the gutters are frozen solid too. The rate and a realistic time estimate are quoted on the phone before a crew is dispatched.

Nearby

Ice Dam Removal In Towns Around Concord

Same-Day Response

Get A Concord Crew Out

Waiting for a thaw is a strategy, but it is an expensive one — the melt has to go somewhere, and it goes into the insulation first.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664