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Wenatchee, WA
24/7 Emergency Steam · Chelan County

Ice Dam Removal in Wenatchee, WA — Mountain Storm Response

Ice Dam Now is a licensed and insured winter roof contractor covering Wenatchee, WA and Chelan County. Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

No salt, no chipping — Nothing corrosive and nothing mechanical touches the covering
Photographed as we work — Dated before and after images and a written scope your adjuster will accept
Cleared to the shingle — The dam comes off completely, not just a drainage channel cut through it
Steam only — Safe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt

Get Ice Dam Help Wenatchee

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
Same Day
For Water Already Inside
Steam
Safe On Every Covering
Chelan
County Coverage
Insured
Harness-Certified On Every Roof
Written
Scope Before Work Starts

If you are in Wenatchee watching icicles grow along the gutter line, what you are really watching is water that no longer has anywhere to drain. As part of our complete Wenatchee winter roof services, crews handle ice dam removal across Chelan County.

Why Wenatchee Roofs Dam Up: Altitude Sun on a Deep Pack

The pack at this elevation is deep enough to act as its own insulation, which means the surface melts under sun while the base stays locked. Water released at the top has to travel through and under all of it.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Aspect decides everything here. The sunny plane sheds water that the shaded plane and the shaded eave then lock up, so one side of a roof in Wenatchee is clear while the other carries a wall of ice.

Ice-barrier practice in Chelan County

Mountain jurisdictions across Chelan County generally require ice-barrier membrane well up the roof plane, not just the first course, along with snow retention on metal roofs above entries and walkways.

Ice Dam Removal in Wenatchee: How The Work Runs

What the crew does on arrival

Before anything is touched, the crew walks the eaves, valleys and gutter line and photographs every dam and every point where water is tracking inside. You get shown what they found. Then the dam comes off in sections, starting wherever water is actively backing up, so drainage opens early rather than at the end. Water Stain on the Ceiling in Winter.

Downspouts and gutter troughs get cleared in the same visit where they are frozen, because a dam removed above a solid block of ice in the gutter just reforms in the next cold night.

Access, ladders and what the crew needs on site

Steam equipment needs somewhere to park within hose reach, and ladders need footing that is not a buried flower bed or a sheet of ice. Clearing a path to the affected eave, moving vehicles off the driveway and unlocking a side gate takes ten minutes and saves considerably more than that on the clock.

Where the only access is through a neighbor's property, that conversation is worth having before the crew is in the street rather than while it waits.

What gets photographed, and why it matters later

Before the lance comes out, the crew shoots the dam from the ground and from the roof, the icicle line, any staining visible inside, and the specific courses where water is tracking under the shingles. Timestamps are on every frame.

That record is the whole case if a claim follows. An adjuster arriving in March sees a dry roof and a stained ceiling; the photographs are what connect the two, and they are what a maintenance-exclusion denial runs into.

Why a drainage channel is not removal

Cutting a few channels through a dam so water can get past is quick and it is sometimes sold as ice dam removal. It drains the roof for as long as the channels stay open, which in a Wenatchee cold snap can be a single night before they close again.

Removing the dam means taking the ice off down to the shingle along the whole affected run, so the eave can drain the way it was built to. It takes longer and it is the only version that holds.

Working at night and during an active storm

Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it.

What does stop a crew is wind and lightning. Both are judgment calls made on site in Wenatchee, and a postponed start gets explained rather than dressed up.

Large icicles and thick snow ice dam along roof edge of dark gray house
Heavy snow and a significant ice dam have formed along the eaves of this dark gray home.

What you get in Wenatchee

  • Steam onlySafe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt
  • Photographed as we workDated before and after images and a written scope your adjuster will accept
  • Cleared to the shingleThe dam comes off completely, not just a drainage channel cut through it
Ice Dam Removal in Wenatchee, WA — specification
Service specification for Wenatchee, WA
Pricing modelBilled by the crew hour, rate quoted before dispatch
Coverage areaWenatchee and Chelan County
ServiceIce Dam Removal in Wenatchee, WA
DocumentationDated before and after photos, written scope in Xactimate line items
Typical scopeSteam, 8-16 crew hours typical
Local ice-barrier practiceExtended membrane plus snow retention
Primary climate stressorSolar melt on deep pack, shaded eaves

Chelan County Coverage From Wenatchee

Crews working Wenatchee cover the adjoining communities on the same route — East Wenatchee, Monitor, Malaga, Rock Island and Cashmere — so a storm week usually means one truck handling several addresses in Chelan County rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Leavenworth, Ellensburg, Cle Elum, Moses Lake, Yakima, Snoqualmie.

Coverage runs across Wenatchee and the nearby towns all winter, and capacity is surged into whichever Washington market the storm actually hits.

Most jobs do not stop at one service. Ice Dam Removal in Wenatchee often runs alongside water mitigation & dryout in Wenatchee, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Wenatchee steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Wenatchee, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Wenatchee
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Chelan County. Every job is photographed before and after.

contractor using steam equipment to remove ice dam from snowy roof
A technician uses high-pressure steam to safely melt and remove a stubborn ice dam from a residential roof.
Worker on ladder using steam wand to remove ice dam from snowy roof
A professional uses a steam wand from a ladder to safely melt and remove a heavy ice dam from a residential roof.
Worker removing ice dam from snow-covered roof with steaming tool
A roofing professional uses a steam tool to break up a heavy ice dam and icicles along a roof edge.
FAQ

Wenatchee Questions We Actually Get Asked

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Wenatchee roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Before the thaw rather than after it. The leak happens when the ice has water behind it, which is a day or two after the snow stops.

  • Calling during the storm is fine and often gets an earlier slot.
  • The expensive version is waiting until water appears on a ceiling.
  • Crews run across Chelan County from first light through a freeze event.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Wenatchee property.

Because ice dams are made by heat loss, and two houses on the same street rarely leak heat the same way.

  • Attic air leaks around can lights, bath fans and the attic hatch are the usual source.
  • Crushed or missing soffit baffles stop the intake ventilation that would otherwise keep the deck cold.
  • An addition or dormer built over unheated space puts warm air right against a cold eave.
  • Local factor: altitude sun on deep pack makes the difference show up faster here than it would further south.

Tell the crew. Chipping marks change what the roof needs and they matter for the claim.

  • Cracked shingles and punctures get photographed and reported rather than steamed over.
  • Damage caused by removal attempts is treated differently by carriers than storm damage.
  • It is extremely common and nobody is going to lecture you about it.

Steaming is billed by the crew hour. The hours depend on how long and thick the dam is, the pitch and height of the roof, and whether the gutters are frozen solid too. The rate and a realistic time estimate are quoted on the phone before a crew is dispatched.

It stops this leak. It does not change the heat loss that caused the dam, so without attic air sealing and insulation work the dam will form again in the next freeze-thaw cycle. Removal is the emergency; the attic is the cure, and you will be told which part of yours is feeding it.

Nearby

Ice Dam Removal In Towns Around Wenatchee

Same-Day Response

Get A Wenatchee Crew Out

Every freeze-thaw cycle adds another layer to the dam and pushes a little more water under the shingles. That clock is already running.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664