Skip to content
Wenatchee, WA
Flat Roof & Parapet · Chelan County

Commercial Ice Dam Removal in Wenatchee, WA — Alpine Emergency Crews

Ice Dam Now is a licensed and insured winter roof contractor covering Wenatchee, WA and Chelan County. Commercial Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Flow confirmed below — An open drain throat over a frozen leader is not an open drain
Documentation for the board — Condition report and photo record with every invoice
Drains and scuppers first — Flow restored before the ponded ice is worked
Tenant-hours scheduling — Work windows set around occupancy and access

Get Ice Dam Help Wenatchee

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Chelan
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

Every Wenatchee winter produces the same two calls: the ones who see the ice early, and the ones who see the ceiling stain first. As part of our complete Wenatchee winter roof services, crews handle commercial ice dam removal across Chelan County.

Why Wenatchee Roofs Dam Up: Altitude Sun on a Deep Pack

The pack at this elevation is deep enough to act as its own insulation, which means the surface melts under sun while the base stays locked. Water released at the top has to travel through and under all of it.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Aspect decides everything here. The sunny plane sheds water that the shaded plane and the shaded eave then lock up, so one side of a roof in Wenatchee is clear while the other carries a wall of ice.

Ice-barrier practice in Chelan County

Mountain jurisdictions across Chelan County generally require ice-barrier membrane well up the roof plane, not just the first course, along with snow retention on metal roofs above entries and walkways.

Commercial Ice Dam Removal in Wenatchee: How The Work Runs

Parapets hold the water in

A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.

Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Wenatchee call.

Built for property managers

One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.

Scheduling around tenants

Noise, access, parking and the hours a Wenatchee business can have equipment outside its door all shape when work happens. Some jobs run overnight for that reason.

Set the constraint on the call and the window gets planned around it rather than negotiated on the day.

Internal drains fail differently from gutters

A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.

Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Wenatchee building that distinction shows up as a tenant ceiling two floors down.

Flat roofs fail differently

A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.

Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Wenatchee unit, there is usually standing water up there.

Workers in high-visibility gear clearing snow from a large retail store rooftop
A crew of workers removes heavy snow from the flat roof of a Retail Depot big-box store.

What you get in Wenatchee

  • Plant worked aroundHVAC curbs, conduit, racking and railing avoided, not cleared over
  • Drains and scuppers firstFlow restored before the ponded ice is worked
  • Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
Commercial Ice Dam Removal in Wenatchee, WA — specification
Service specification for Wenatchee, WA
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Pricing modelBilled by the crew hour, rate quoted before dispatch
DocumentationDated before and after photos, written scope in Xactimate line items
Coverage areaWenatchee and Chelan County
ServiceCommercial Ice Dam Removal in Wenatchee, WA
Dispatch window24 to 48 hours in mountain terrain
Local ice-barrier practiceExtended membrane plus snow retention

Chelan County Coverage From Wenatchee

Crews working Wenatchee cover the adjoining communities on the same route — East Wenatchee, Monitor, Malaga, Rock Island and Cashmere — so a storm week usually means one truck handling several addresses in Chelan County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Leavenworth, Ellensburg, Cle Elum, Moses Lake, Yakima, Snoqualmie.

Scheduling for Wenatchee tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.

Most jobs do not stop at one service. Commercial Ice Dams in Wenatchee often runs alongside commercial roof snow removal in Wenatchee, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Wenatchee steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Chelan County. Every job is photographed before and after.

Two workers using steam equipment to clear ice from a snow-covered commercial flat roof
A two-man crew uses steam lancing equipment to remove heavy ice buildup from a large commercial flat roof.
Large icicles hanging from strip mall canopy over snowy parking lot in winter
Dramatic icicles line the canopy of a brick strip mall during a cold winter day.
Four workers in safety vests clearing snow from a flat commercial rooftop
A four-man crew works in formation to clear heavy snow from a large flat commercial roof.
FAQ

Local Questions About Wenatchee Roofs

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Wenatchee roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Often for the interior water damage, sometimes for the removal itself, but it depends entirely on your carrier and policy wording.

  • Many policies treat emergency mitigation separately under a duty to protect property clause.
  • Denials usually cite the maintenance exclusion, which dated photographs taken during the event are the direct counter to.
  • Crews photograph the dam, the entry points and the interior damage, and write the scope in Xactimate line items.
  • The coverage decision is between you and your carrier — no contractor can promise an outcome there.

Yes. Steam is safe on slate, cedar shake, tile and metal as well as asphalt, because it removes ice with heat rather than force.

  • Older Wenatchee housing stock with original slate is exactly where chipping does the most damage.
  • Crews adjust the lance distance and dwell rather than the pressure.
  • Nothing mechanical touches the covering at any point.

The crew hours on site, the equipment and the photo documentation - with the rate and an estimate given on the phone beforehand.

  • Travel to a Wenatchee address inside the normal service area is not an added line.
  • If the roof turns out worse than described, you are told before the extra hours are worked.
  • The invoice matches what was quoted. Nothing gets added on the tailgate.

Tell the crew. Chipping marks change what the roof needs and they matter for the claim.

  • Cracked shingles and punctures get photographed and reported rather than steamed over.
  • Damage caused by removal attempts is treated differently by carriers than storm damage.
  • It is extremely common and nobody is going to lecture you about it.

Usually yes. Steam lances clear internal drains and scupper throats from the deck side, and the line below gets checked for flow before the crew calls it done. An open drain over a blocked leader is not actually open.

Yes, and crews often do. Where noise, access or tenant traffic make that difficult, work gets scheduled outside occupancy. Set the constraint on the call and the window is planned around it.

Nearby

Commercial Ice Dams In Towns Around Wenatchee

Same-Day Response

Get A Wenatchee Crew Out

A dam left alone through February is not the same dam in March. It is bigger, and so is the repair behind it.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664