A Cle Elum roof can look fine from the driveway and still be backing water under the shingles at the eave, where nobody can see it. As part of our complete Cle Elum winter roof services, crews handle commercial ice dam removal across Kittitas County.
Why Cle Elum Roofs Dam on Days It Never Thaws
Mountain ice dams are a solar problem more than a temperature one. The sun works the pack from above while the air stays cold, so meltwater is produced and refrozen within the same afternoon.

Aspect decides which eaves suffer. A sunny plane sheds water across a roof in Cle Elum to a shaded eave that has not been above freezing for weeks, and that is where the ice builds into a wall.
Ice-barrier practice in Kittitas County
Design snow loads in Kittitas County are among the highest anywhere, and the membrane and retention requirements that go with them are not formalities. On an older Cle Elum cabin or chalet neither may be present.
Commercial Ice Dam Removal in Cle Elum: How The Work Runs
The pitched sections nobody plans for
Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.
Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.
Flat roofs fail differently
A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.
Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Cle Elum unit, there is usually standing water up there.
Access control, hatches and escorts
Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.
Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.
Parapets hold the water in
A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.
Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Cle Elum call.
Overflow scuppers are the tell
Water running out of an overflow scupper in winter means the primary drains are not taking it. On a Cle Elum building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.
Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.

What you get in Cle Elum
- Drains and scuppers firstFlow restored before the ponded ice is worked
- Tenant-hours schedulingWork windows set around occupancy and access
- Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
| Service | Commercial Ice Dam Removal in Cle Elum, WA |
|---|---|
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Primary climate stressor | Solar melt on deep pack, shaded eaves |
| Typical scope | Steam, 8-16 crew hours typical |
| Dispatch window | 24 to 48 hours in mountain terrain |
Cle Elum Coverage and the Adjoining Communities
Crews working Cle Elum cover the adjoining communities on the same route — Roslyn, South Cle Elum, Ronald and Easton — so a storm week usually means one truck handling several addresses in Kittitas County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Ellensburg, Leavenworth, Wenatchee, Snoqualmie, Yakima, Everett.
When a storm hits Kittitas County, crews are dispatched by severity rather than by call order — water already inside the house goes first.
Most jobs do not stop at one service. Commercial Ice Dams in Cle Elum often runs alongside commercial roof snow removal in Cle Elum, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Cle Elum steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




