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Cle Elum, WA
24/7 Emergency Steam · Kittitas County

Ice Dam Removal in Cle Elum, WA — High‑Altitude Response

Ice Dam Now handles ice dam removal for Cle Elum, WA properties and the wider Kittitas County. Removal is by low-pressure steam, never mechanical. Dispatch is same day where water is already inside, pricing is by the crew hour quoted before a crew leaves, and every job is photographed before and after for claim purposes. Crews are licensed, insured and harness-certified.

Gutters cleared too — Trough and downspout steamed through to daylight in the same visit
Cleared to the shingle — The dam comes off completely, not just a drainage channel cut through it
Same-day dispatch — Active interior leaks go to the front of the schedule during a freeze event
No salt, no chipping — Nothing corrosive and nothing mechanical touches the covering

Get Ice Dam Help Cle Elum

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Kittitas
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

By the time a roof in Cle Elum has a visible ridge of ice at the eave, meltwater has already been pooling behind it for several freeze-thaw cycles. As part of our complete Cle Elum winter roof services, crews handle ice dam removal across Kittitas County.

Why Cle Elum Roofs Dam on Days It Never Thaws

Mountain ice dams are a solar problem more than a temperature one. The sun works the pack from above while the air stays cold, so meltwater is produced and refrozen within the same afternoon.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Aspect decides which eaves suffer. A sunny plane sheds water across a roof in Cle Elum to a shaded eave that has not been above freezing for weeks, and that is where the ice builds into a wall.

Ice-barrier practice in Kittitas County

Design snow loads in Kittitas County are among the highest anywhere, and the membrane and retention requirements that go with them are not formalities. On an older Cle Elum cabin or chalet neither may be present.

Ice Dam Removal in Cle Elum: How The Work Runs

Why the gutter has to be cleared in the same visit

A dam sitting above a gutter packed solid with ice is only half the problem. Clear the eave and leave the trough frozen, and the next day's meltwater has nowhere to run — it backs up onto the roof and the dam rebuilds from the bottom. Water Stain on the Ceiling in Winter.

Crews steam the trough and the downspout through to daylight on the same visit. It adds time, which is why the hour estimate given on the phone accounts for it, and it is the difference between a fix and a repeat visit in Cle Elum the following week.

What the crew does on arrival

Before anything is touched, the crew walks the eaves, valleys and gutter line and photographs every dam and every point where water is tracking inside. You get shown what they found. Then the dam comes off in sections, starting wherever water is actively backing up, so drainage opens early rather than at the end.

Downspouts and gutter troughs get cleared in the same visit where they are frozen, because a dam removed above a solid block of ice in the gutter just reforms in the next cold night.

What the dam has already done to the gutter and fascia

Ice expands as it forms, and a trough packed solid pushes the gutter away from the fascia a little more every cycle. By the time the dam is thick enough to leak, the hangers are often pulled, the back of the trough has lifted, and the fascia board behind it has been wet for weeks.

None of that is visible until the ice is off. It gets photographed when it appears, because a bent gutter found in February is a great deal easier to argue about with a carrier than one discovered in May.

What steam actually does

A steam unit delivers water at roughly 290°F at a pressure low enough to rest your hand in the plume. It cuts a channel straight through the ice and lifts the dam off in sections, right down to the shingle. The heat does the work, not force, so granules, seal strips and flashing come through untouched.

That is the whole difference between steam and the hot pressure washers often sold as steam. A pressure washer cuts ice fast because of its pressure — and that same pressure strips the granules off asphalt shingles and drives water up under the courses. One method removes ice. The other removes ice and roof.

Why a drainage channel is not removal

Cutting a few channels through a dam so water can get past is quick and it is sometimes sold as ice dam removal. It drains the roof for as long as the channels stay open, which in a Cle Elum cold snap can be a single night before they close again.

Removing the dam means taking the ice off down to the shingle along the whole affected run, so the eave can drain the way it was built to. It takes longer and it is the only version that holds.

Worker removing ice dam from snow-covered roof with steaming tool
A roofing professional uses a steam tool to break up a heavy ice dam and icicles along a roof edge.

What you get in Cle Elum

  • Gutters cleared tooTrough and downspout steamed through to daylight in the same visit
  • Cleared to the shingleThe dam comes off completely, not just a drainage channel cut through it
  • No salt, no chippingNothing corrosive and nothing mechanical touches the covering
Ice Dam Removal in Cle Elum, WA — specification
Service specification for Cle Elum, WA
Local ice-barrier practiceExtended membrane plus snow retention
DocumentationDated before and after photos, written scope in Xactimate line items
Dispatch window24 to 48 hours in mountain terrain
Primary climate stressorSolar melt on deep pack, shaded eaves
Pricing modelBilled by the crew hour, rate quoted before dispatch
Typical scopeSteam, 8-16 crew hours typical
ServiceIce Dam Removal in Cle Elum, WA

Cle Elum Coverage and the Adjoining Communities

Crews working Cle Elum cover the adjoining communities on the same route — Roslyn, South Cle Elum, Ronald and Easton — so a storm week usually means one truck handling several addresses in Kittitas County rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Ellensburg, Leavenworth, Wenatchee, Snoqualmie, Yakima, Everett.

Crews cover Cle Elum and the surrounding Kittitas County towns through the whole season, and during a freeze event they run from first light until dark.

Most jobs do not stop at one service. Ice Dam Removal in Cle Elum often runs alongside water mitigation & dryout in Cle Elum, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Cle Elum steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Cle Elum, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Cle Elum
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Kittitas County. Every job is photographed before and after.

Worker using steam equipment to remove ice dam from snowy roof at night
A technician uses professional steam equipment to safely remove a heavy ice dam from a residential roof.
Large icicles and ice dam forming along gutters of gray house in winter
Heavy ice dam and icicles hang from the gutters of a gray residential home after a winter storm.
Worker on ladder using steam wand to remove ice dam from snowy roof
A professional uses a steam wand from a ladder to safely melt and remove a heavy ice dam from a residential roof.
FAQ

Cle Elum and Kittitas County FAQ

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Cle Elum roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

On a roof that is still leaking heat, it can — removal treats the symptom and the cause is in the attic.

  • Crews say so before leaving if the attic is obviously the problem.
  • A second visit in the same season at the same property is priced as the shorter job it usually is.
  • Air sealing, insulation and heat trace are what stop the cycle for good.

Because ice dams are made by heat loss, and two houses on the same street rarely leak heat the same way.

  • Attic air leaks around can lights, bath fans and the attic hatch are the usual source.
  • Crushed or missing soffit baffles stop the intake ventilation that would otherwise keep the deck cold.
  • An addition or dormer built over unheated space puts warm air right against a cold eave.
  • Local factor: altitude sun on deep pack makes the difference show up faster here than it would further south.

Often for the interior water damage, sometimes for the removal itself, but it depends entirely on your carrier and policy wording.

  • Many policies treat emergency mitigation separately under a duty to protect property clause.
  • Denials usually cite the maintenance exclusion, which dated photographs taken during the event are the direct counter to.
  • Crews photograph the dam, the entry points and the interior damage, and write the scope in Xactimate line items.
  • The coverage decision is between you and your carrier — no contractor can promise an outcome there.

Clear a path to the affected side, move vehicles off the driveway and unlock any side gate.

  • Put something under an active interior drip and move what you can out of the way.
  • Photograph the interior damage yourself as well - more evidence is never a problem.
  • Do not go on the roof or up a ladder. That is the part that sends people to hospital.

Yes. The trough and the downspout get steamed through to daylight as part of the same visit. Taking the dam off the eave and leaving a gutter packed with ice underneath it just means the dam rebuilds from the bottom up in the next cold night.

Not to remove the ice - that is all done from outside. A quick look in the attic before the crew leaves is offered anyway, because the dam formed for a reason and that reason is almost always up there. It takes a few minutes and it is what stops the same dam returning next month.

Nearby

Ice Dam Removal In Towns Around Cle Elum

Same-Day Response

Get A Cle Elum Crew Out

The cost of a steam visit does not change much from one week to the next. The cost of the water damage behind the dam does.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664