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Grants Pass, OR
24/7 Emergency Steam · Josephine County

Ice Dam Removal in Grants Pass, OR — Alpine Emergency Crews

Ice Dam Now provides ice dam removal in Grants Pass, OR and the surrounding Josephine County, using low-pressure steam only — never chipping, salt or pressure washing. Crews are licensed, insured and harness-certified, dispatch same day for active interior leaks, and bill by the crew hour at a rate quoted before dispatch. Dated photo documentation is supplied for insurance claims.

Gutters cleared too — Trough and downspout steamed through to daylight in the same visit
Valleys and dormers — The dead spots that hold the deepest ice get worked specifically
Cleared to the shingle — The dam comes off completely, not just a drainage channel cut through it
Photographed as we work — Dated before and after images and a written scope your adjuster will accept

Get Ice Dam Help Grants Pass

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Storm Season Dispatch
No Chipping
Steam Only
Josephine
County Coverage
Crew Hour
Rate Quoted Up Front
Documented
Photos On Every Job

Every Grants Pass winter produces the same two calls: the ones who see the ice early, and the ones who see the ceiling stain first. As part of our complete Grants Pass winter roof services, crews handle ice dam removal across Josephine County.

Sun on Cold Snow: The Grants Pass Pattern

The pack at this elevation is deep enough to act as its own insulation, which means the surface melts under sun while the base stays locked. Water released at the top has to travel through and under all of it.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Aspect decides which eaves suffer. A sunny plane sheds water across a roof in Grants Pass to a shaded eave that has not been above freezing for weeks, and that is where the ice builds into a wall.

Ice-barrier practice in Josephine County

Mountain jurisdictions across Josephine County generally require ice-barrier membrane well up the roof plane, not just the first course, along with snow retention on metal roofs above entries and walkways.

Ice Dam Removal in Grants Pass: How The Work Runs

What the dam has already done to the gutter and fascia

Ice expands as it forms, and a trough packed solid pushes the gutter away from the fascia a little more every cycle. By the time the dam is thick enough to leak, the hangers are often pulled, the back of the trough has lifted, and the fascia board behind it has been wet for weeks. Water Stain on the Ceiling in Winter.

None of that is visible until the ice is off. It gets photographed when it appears, because a bent gutter found in February is a great deal easier to argue about with a carrier than one discovered in May.

Why the gutter has to be cleared in the same visit

A dam sitting above a gutter packed solid with ice is only half the problem. Clear the eave and leave the trough frozen, and the next day's meltwater has nowhere to run — it backs up onto the roof and the dam rebuilds from the bottom.

Crews steam the trough and the downspout through to daylight on the same visit. It adds time, which is why the hour estimate given on the phone accounts for it, and it is the difference between a fix and a repeat visit in Grants Pass the following week.

Working at night and during an active storm

Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it.

What does stop a crew is wind and lightning. Both are judgment calls made on site in Grants Pass, and a postponed start gets explained rather than dressed up.

Dormers, valleys and dead spots

Ice does not distribute evenly. It concentrates where two roof planes meet, behind dormers, in dead valleys that drain nowhere, and along the north face that never sees sun. Those pockets hold water deepest and leak first.

A crew working a roof in Grants Pass clears the full eave line and then goes back through the valleys and dormer pockets specifically, because clearing the easy straight run and calling it done is how a roof leaks again a week later.

What steam actually does

A steam unit delivers water at roughly 290°F at a pressure low enough to rest your hand in the plume. It cuts a channel straight through the ice and lifts the dam off in sections, right down to the shingle. The heat does the work, not force, so granules, seal strips and flashing come through untouched.

That is the whole difference between steam and the hot pressure washers often sold as steam. A pressure washer cuts ice fast because of its pressure — and that same pressure strips the granules off asphalt shingles and drives water up under the courses. One method removes ice. The other removes ice and roof.

Worker on ladder using steam wand to remove ice dam from snowy roof
A professional uses a steam wand from a ladder to safely melt and remove a heavy ice dam from a residential roof.

What you get in Grants Pass

  • No salt, no chippingNothing corrosive and nothing mechanical touches the covering
  • Steam onlySafe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt
  • Photographed as we workDated before and after images and a written scope your adjuster will accept
Ice Dam Removal in Grants Pass, OR — specification
Service specification for Grants Pass, OR
Coverage areaGrants Pass and Josephine County
ServiceIce Dam Removal in Grants Pass, OR
Typical scopeSteam, 8-16 crew hours typical
Local ice-barrier practiceExtended membrane plus snow retention
Pricing modelBilled by the crew hour, rate quoted before dispatch
Dispatch window24 to 48 hours in mountain terrain
DocumentationDated before and after photos, written scope in Xactimate line items

Where We Dispatch Around Grants Pass

Crews working Grants Pass cover the adjoining communities on the same route — Merlin, Murphy, Rogue River, Wilderville and Wolf Creek — so a storm week usually means one truck handling several addresses in Josephine County rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Medford, Klamath Falls, Springfield, Eugene, Corvallis, Albany.

Scheduling for Grants Pass tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.

Most jobs do not stop at one service. Ice Dam Removal in Grants Pass often runs alongside water mitigation & dryout in Grants Pass, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Grants Pass steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Grants Pass, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Grants Pass
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Josephine County. Every job is photographed before and after.

Large icicles and thick snow ice dam along roof edge of dark gray house
Heavy snow and a significant ice dam have formed along the eaves of this dark gray home.
Worker using steam equipment to remove ice dam from snowy roof at night
A technician uses professional steam equipment to safely remove a heavy ice dam from a residential roof.
Worker removing ice dam from snow-covered roof with steaming tool
A roofing professional uses a steam tool to break up a heavy ice dam and icicles along a roof edge.
FAQ

What Grants Pass Homeowners Ask First

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Grants Pass roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

On a roof that is still leaking heat, it can — removal treats the symptom and the cause is in the attic.

  • Crews say so before leaving if the attic is obviously the problem.
  • A second visit in the same season at the same property is priced as the shorter job it usually is.
  • Air sealing, insulation and heat trace are what stop the cycle for good.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Grants Pass property.

No, but there is a worse one: after the thaw, when the evidence has melted and the damage is all that is left.

  • Mid-storm calls are fine — crews work through freeze events.
  • An evening call for a leak that started that afternoon usually gets a next-morning slot.
  • Waiting for a weekend to pass is the most common and most expensive delay.

The crew hours on site, the equipment and the photo documentation - with the rate and an estimate given on the phone beforehand.

  • Travel to a Grants Pass address inside the normal service area is not an added line.
  • If the roof turns out worse than described, you are told before the extra hours are worked.
  • The invoice matches what was quoted. Nothing gets added on the tailgate.

Please do not. Cold shingles are brittle and crack under a chisel or hammer, the deck underneath punctures easily, and every winter people fall off ladders doing this. The DIY removal often costs more to repair than the ice damage would have.

Yes. The trough and the downspout get steamed through to daylight as part of the same visit. Taking the dam off the eave and leaving a gutter packed with ice underneath it just means the dam rebuilds from the bottom up in the next cold night.

Nearby

Ice Dam Removal In Towns Around Grants Pass

Same-Day Response

Get A Grants Pass Crew Out

A dam left alone through February is not the same dam in March. It is bigger, and so is the repair behind it.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664