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Pontiac, MI
24/7 Emergency Steam · Oakland County

Ice Dam Removal in Pontiac, MI — Lake‑Effect Storm Response

Ice Dam Now is a licensed and insured winter roof contractor covering Pontiac, MI and Oakland County. Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Photographed as we work — Dated before and after images and a written scope your adjuster will accept
No salt, no chipping — Nothing corrosive and nothing mechanical touches the covering
Steam only — Safe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt
Gutters cleared too — Trough and downspout steamed through to daylight in the same visit

Get Ice Dam Help Pontiac

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
Same Day
For Water Already Inside
Steam
Safe On Every Covering
Oakland
County Coverage
Insured
Harness-Certified On Every Roof
Written
Scope Before Work Starts

If you are in Pontiac watching icicles grow along the gutter line, what you are really watching is water that no longer has anywhere to drain. As part of our complete Pontiac winter roof services, crews handle ice dam removal across Oakland County.

Pontiac Ice Dams: What Lake-Effect Snow Does to an Eave

Pontiac sits in the lake-effect belt, where a single band can drop a foot on one side of Oakland County and leave the other side clear. That snow lands wet and heavy, packs down on the upper roof, and sits there as a reservoir.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Melting happens from underneath, not from the sun. Attic heat releases water under the pack, it runs to the overhang where there is no heated space below, and it freezes. That is the engine, and in Pontiac it runs most of the winter.

Ice-barrier practice in Oakland County

Most Oakland County building departments expect self-adhering ice barrier at the eaves on any re-roof permit. The houses that leak are generally the ones last roofed before that became routine.

Ice Dam Removal in Pontiac: How The Work Runs

What happens after the ice is off

Once the eave is clear and water is draining, the crew walks the interior with you where there is visible damage and says plainly whether it needs drying. Wet insulation and a damp ceiling cavity do not resolve themselves in a cold Pontiac February. Water Stain on the Ceiling in Winter.

If it does, that is a separate scope and it gets written separately — nobody is upsold a dryout on the strength of one damp patch.

Dormers, valleys and dead spots

Ice does not distribute evenly. It concentrates where two roof planes meet, behind dormers, in dead valleys that drain nowhere, and along the north face that never sees sun. Those pockets hold water deepest and leak first.

A crew working a roof in Pontiac clears the full eave line and then goes back through the valleys and dormer pockets specifically, because clearing the easy straight run and calling it done is how a roof leaks again a week later.

How long a removal actually takes

A single-story eave with a thin dam and clear gutters is often an hour or two. A two-story Pontiac house with ice standing a foot deep across the front, frozen downspouts and a valley packed solid is most of a day for a two-man crew. The honest answer on the phone is a range and the reason for it, not a number designed to win the booking.

The estimate is revised out loud if the roof turns out worse than it looked from the ground, before the extra hours are worked rather than after they appear on the invoice.

What gets photographed, and why it matters later

Before the lance comes out, the crew shoots the dam from the ground and from the roof, the icicle line, any staining visible inside, and the specific courses where water is tracking under the shingles. Timestamps are on every frame.

That record is the whole case if a claim follows. An adjuster arriving in March sees a dry roof and a stained ceiling; the photographs are what connect the two, and they are what a maintenance-exclusion denial runs into.

If water already got inside

Taking the ice off stops new water. It does nothing about what is already in the insulation, the ceiling and the walls of a Pontiac home.

The same company handles the rest: water mitigation and dryout, mold remediation where the water has led to growth, the interior repair, and the roof where the dam damaged it, all documented on one insurance claim.

Worker removing ice dam from snow-covered roof with steaming tool
A roofing professional uses a steam tool to break up a heavy ice dam and icicles along a roof edge.

What you get in Pontiac

  • No salt, no chippingNothing corrosive and nothing mechanical touches the covering
  • Cleared to the shingleThe dam comes off completely, not just a drainage channel cut through it
  • Steam onlySafe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt
Ice Dam Removal in Pontiac, MI — specification
Service specification for Pontiac, MI
ServiceIce Dam Removal in Pontiac, MI
DocumentationDated before and after photos, written scope in Xactimate line items
Typical scopeSteam, 6-12 crew hours typical
Local ice-barrier practiceEave membrane expected on re-roofs
Coverage areaPontiac and Oakland County
Primary climate stressorLake-effect bands, wet heavy pack
Dispatch windowSame day to 24 hours

Oakland County Coverage From Pontiac

Crews working Pontiac cover the adjoining communities on the same route — Lake Orion, Drayton Plains, Keego Harbor, Waterford and Clarkston — so a storm week usually means one truck handling several addresses in Oakland County rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Auburn Hills, Rochester Hills, Birmingham, Troy, Berkley, Sterling Heights.

Crews cover Pontiac and the surrounding Oakland County towns through the whole season, and during a freeze event they run from first light until dark.

Most jobs do not stop at one service. Ice Dam Removal in Pontiac often runs alongside water mitigation & dryout in Pontiac, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Pontiac steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Pontiac, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Pontiac
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Oakland County. Every job is photographed before and after.

Worker removing ice dam from snow-covered roof with steaming tool
A roofing professional uses a steam tool to break up a heavy ice dam and icicles along a roof edge.
Worker on ladder using steam wand to remove ice dam from snowy roof
A professional uses a steam wand from a ladder to safely melt and remove a heavy ice dam from a residential roof.
contractor using steam equipment to remove ice dam from snowy roof
A technician uses high-pressure steam to safely melt and remove a stubborn ice dam from a residential roof.
FAQ

Pontiac Questions We Actually Get Asked

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Pontiac roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Same day or next morning for most Pontiac calls, with active interior leaks moved to the front of the schedule.

  • During a freeze event crews run from first light until dark across Oakland County.
  • The same route covers Lake Orion, Drayton Plains, Keego Harbor, so several addresses are usually handled in one run.
  • Call rather than using the form if water is coming in — the phone is always faster.

Only where there is interior damage to document or dry. Pure exterior removal happens entirely from outside.

  • If water has come in, seeing it is what makes the claim documentation worth anything.
  • Attic access helps identify the heat source but is not required for removal.
  • Nobody needs to be home for exterior-only work, provided access and payment are arranged.

Before the thaw rather than after it. The leak happens when the ice has water behind it, which is a day or two after the snow stops.

  • Calling during the storm is fine and often gets an earlier slot.
  • The expensive version is waiting until water appears on a ceiling.
  • Crews run across Oakland County from first light through a freeze event.

On a roof that is still leaking heat, it can — removal treats the symptom and the cause is in the attic.

  • Crews say so before leaving if the attic is obviously the problem.
  • A second visit in the same season at the same property is priced as the shorter job it usually is.
  • Air sealing, insulation and heat trace are what stop the cycle for good.

Please do not. Cold shingles are brittle and crack under a chisel or hammer, the deck underneath punctures easily, and every winter people fall off ladders doing this. The DIY removal often costs more to repair than the ice damage would have.

It stops this leak. It does not change the heat loss that caused the dam, so without attic air sealing and insulation work the dam will form again in the next freeze-thaw cycle. Removal is the emergency; the attic is the cure, and you will be told which part of yours is feeding it.

Nearby

Ice Dam Removal In Towns Around Pontiac

Same-Day Response

Get A Pontiac Crew Out

Every freeze-thaw cycle adds another layer to the dam and pushes a little more water under the shingles. That clock is already running.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664