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Pontiac, MI
Flat Roof & Parapet · Oakland County

Commercial Ice Dam Removal in Pontiac, MI — Lake‑Effect Emergency Crews

Ice Dam Now is a licensed and insured winter roof contractor covering Pontiac, MI and Oakland County. Commercial Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Drains and scuppers first — Flow restored before the ponded ice is worked
Tenant-hours scheduling — Work windows set around occupancy and access
Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
Documentation for the board — Condition report and photo record with every invoice

Get Ice Dam Help Pontiac

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Oakland
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

Most Pontiac homeowners find out about an ice dam from the inside — a damp patch on a bedroom ceiling, or water tracking down the inside of a window frame. As part of our complete Pontiac winter roof services, crews handle commercial ice dam removal across Oakland County.

Pontiac Ice Dams: What Lake-Effect Snow Does to an Eave

Pontiac sits in the lake-effect belt, where a single band can drop a foot on one side of Oakland County and leave the other side clear. That snow lands wet and heavy, packs down on the upper roof, and sits there as a reservoir.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Melting happens from underneath, not from the sun. Attic heat releases water under the pack, it runs to the overhang where there is no heated space below, and it freezes. That is the engine, and in Pontiac it runs most of the winter.

Ice-barrier practice in Oakland County

Most Oakland County building departments expect self-adhering ice barrier at the eaves on any re-roof permit. The houses that leak are generally the ones last roofed before that became routine.

Commercial Ice Dam Removal in Pontiac: How The Work Runs

Access control, hatches and escorts

Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.

Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.

What the board or the owner gets

A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.

For a managed Pontiac property that document is usually the reason the spend gets approved without a second conversation.

Built for property managers

One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.

Insulation above the deck changes the melt pattern

A modern commercial assembly puts most of its insulation above the deck, so very little building heat reaches the membrane. That is good for energy and it means the snow that lands mostly stays - the roof does not self-clear the way an under-insulated one does.

Where dams do form on those roofs it is almost always at a thermal bridge: a parapet, a curb, a drain bowl or a line of fasteners. Those are the spots crews work first.

Membrane-safe means something specific

EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.

Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.

Large icicles hanging from strip mall canopy over snowy parking lot in winter
Dramatic icicles line the canopy of a brick strip mall during a cold winter day.

What you get in Pontiac

  • Drains and scuppers firstFlow restored before the ponded ice is worked
  • Overnight windows availableWork scheduled outside occupancy where access demands it
  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
Commercial Ice Dam Removal in Pontiac, MI — specification
Service specification for Pontiac, MI
Coverage areaPontiac and Oakland County
Primary climate stressorLake-effect bands, wet heavy pack
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Pricing modelBilled by the crew hour, rate quoted before dispatch
DocumentationDated before and after photos, written scope in Xactimate line items
ServiceCommercial Ice Dam Removal in Pontiac, MI
Local ice-barrier practiceEave membrane expected on re-roofs

Oakland County Coverage From Pontiac

Crews working Pontiac cover the adjoining communities on the same route — Lake Orion, Drayton Plains, Keego Harbor, Waterford and Clarkston — so a storm week usually means one truck handling several addresses in Oakland County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Auburn Hills, Rochester Hills, Birmingham, Troy, Berkley, Sterling Heights.

Scheduling for Pontiac tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.

Most jobs do not stop at one service. Commercial Ice Dams in Pontiac often runs alongside commercial roof snow removal in Pontiac, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Pontiac steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Oakland County. Every job is photographed before and after.

Large icicles hanging from snowy rooftop of brick building on urban New York City street
Massive icicles form along a building's roofline, posing a falling ice hazard to pedestrians below.
Worker in orange safety gear using snow blower on commercial flat roof
A maintenance worker clears heavy snow from a commercial flat roof using a gas-powered snow blower.
Workers use snow blower on commercial rooftop discharging snow over parapet wall onto blocked sidewalk
A rooftop crew uses a snow blower to clear a commercial building roof, discharging snow to the cordoned-off street below.
FAQ

Local Questions About Pontiac Roofs

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Pontiac roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

No, but there is a worse one: after the thaw, when the evidence has melted and the damage is all that is left.

  • Mid-storm calls are fine — crews work through freeze events.
  • An evening call for a leak that started that afternoon usually gets a next-morning slot.
  • Waiting for a weekend to pass is the most common and most expensive delay.

On a roof that is still leaking heat, it can — removal treats the symptom and the cause is in the attic.

  • Crews say so before leaving if the attic is obviously the problem.
  • A second visit in the same season at the same property is priced as the shorter job it usually is.
  • Air sealing, insulation and heat trace are what stop the cycle for good.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Pontiac property.

Only where there is interior damage to document or dry. Pure exterior removal happens entirely from outside.

  • If water has come in, seeing it is what makes the claim documentation worth anything.
  • Attic access helps identify the heat source but is not required for removal.
  • Nobody needs to be home for exterior-only work, provided access and payment are arranged.

Yes, and crews often do. Where noise, access or tenant traffic make that difficult, work gets scheduled outside occupancy. Set the constraint on the call and the window is planned around it.

Yes. Campuses, retail strips and multi-building properties get walked together, prioritized by which deck is closest to failure, and billed under one scope rather than as separate jobs.

Nearby

Commercial Ice Dams In Towns Around Pontiac

Same-Day Response

Get A Pontiac Crew Out

Waiting for a thaw is a strategy, but it is an expensive one — the melt has to go somewhere, and it goes into the insulation first.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664