Most Pontiac homeowners find out about an ice dam from the inside — a damp patch on a bedroom ceiling, or water tracking down the inside of a window frame. As part of our complete Pontiac winter roof services, crews handle commercial ice dam removal across Oakland County.
Pontiac Ice Dams: What Lake-Effect Snow Does to an Eave
Pontiac sits in the lake-effect belt, where a single band can drop a foot on one side of Oakland County and leave the other side clear. That snow lands wet and heavy, packs down on the upper roof, and sits there as a reservoir.

Melting happens from underneath, not from the sun. Attic heat releases water under the pack, it runs to the overhang where there is no heated space below, and it freezes. That is the engine, and in Pontiac it runs most of the winter.
Ice-barrier practice in Oakland County
Most Oakland County building departments expect self-adhering ice barrier at the eaves on any re-roof permit. The houses that leak are generally the ones last roofed before that became routine.
Commercial Ice Dam Removal in Pontiac: How The Work Runs
Access control, hatches and escorts
Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.
Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.
What the board or the owner gets
A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.
For a managed Pontiac property that document is usually the reason the spend gets approved without a second conversation.
Built for property managers
One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.
Insulation above the deck changes the melt pattern
A modern commercial assembly puts most of its insulation above the deck, so very little building heat reaches the membrane. That is good for energy and it means the snow that lands mostly stays - the roof does not self-clear the way an under-insulated one does.
Where dams do form on those roofs it is almost always at a thermal bridge: a parapet, a curb, a drain bowl or a line of fasteners. Those are the spots crews work first.
Membrane-safe means something specific
EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.
Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.

What you get in Pontiac
- Drains and scuppers firstFlow restored before the ponded ice is worked
- Overnight windows availableWork scheduled outside occupancy where access demands it
- EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
| Coverage area | Pontiac and Oakland County |
|---|---|
| Primary climate stressor | Lake-effect bands, wet heavy pack |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Service | Commercial Ice Dam Removal in Pontiac, MI |
| Local ice-barrier practice | Eave membrane expected on re-roofs |
Oakland County Coverage From Pontiac
Crews working Pontiac cover the adjoining communities on the same route — Lake Orion, Drayton Plains, Keego Harbor, Waterford and Clarkston — so a storm week usually means one truck handling several addresses in Oakland County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Auburn Hills, Rochester Hills, Birmingham, Troy, Berkley, Sterling Heights.
Scheduling for Pontiac tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.
Most jobs do not stop at one service. Commercial Ice Dams in Pontiac often runs alongside commercial roof snow removal in Pontiac, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Pontiac steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




