Oakland County sees the same pattern every winter: snow on the roof, warm air in the attic, and a line of ice building along the eave where the two meet. As part of our complete Rochester Hills winter roof services, crews handle commercial ice dam removal across Oakland County.
What the Lake Does to a Roof in Rochester Hills
The lake keeps producing snow long after a front has passed, so a roof in Oakland County rarely gets the clear stretch it needs to shed. One band follows another and the pack simply deepens.

Then the temperature swings. Lake-effect regions cycle hard either side of freezing, and each cycle moves meltwater down to a cold eave and locks it there. The dam grows by a layer every time, and the water behind it rises with it.
Ice-barrier practice in Oakland County
Most Oakland County building departments expect self-adhering ice barrier at the eaves on any re-roof permit. The houses that leak are generally the ones last roofed before that became routine.
Commercial Ice Dam Removal in Rochester Hills: How The Work Runs
Internal drains fail differently from gutters
A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.
Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Rochester Hills building that distinction shows up as a tenant ceiling two floors down.
Flat roofs fail differently
A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.
Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Rochester Hills unit, there is usually standing water up there.
Insulation above the deck changes the melt pattern
A modern commercial assembly puts most of its insulation above the deck, so very little building heat reaches the membrane. That is good for energy and it means the snow that lands mostly stays - the roof does not self-clear the way an under-insulated one does.
Where dams do form on those roofs it is almost always at a thermal bridge: a parapet, a curb, a drain bowl or a line of fasteners. Those are the spots crews work first.
Access control, hatches and escorts
Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.
Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.
What the board or the owner gets
A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.
For a managed Rochester Hills property that document is usually the reason the spend gets approved without a second conversation.

What you get in Rochester Hills
- EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
- Overnight windows availableWork scheduled outside occupancy where access demands it
- Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
| Documentation | Dated before and after photos, written scope in Xactimate line items |
|---|---|
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Coverage area | Rochester Hills and Oakland County |
| Dispatch window | Same day to 24 hours |
| Primary climate stressor | Lake-effect bands, wet heavy pack |
| Local ice-barrier practice | Eave membrane expected on re-roofs |
| Typical scope | Steam, 6-12 crew hours typical |
Oakland County Coverage From Rochester Hills
Crews working Rochester Hills cover the adjoining communities on the same route — Rochester, Utica, Washington, Oakland and Lake Orion — so a storm week usually means one truck handling several addresses in Oakland County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Auburn Hills, Troy, Pontiac, Sterling Heights, Birmingham, Berkley.
During a cold snap Rochester Hills gets worked alongside the neighboring Oakland County towns on the same route, with active interior leaks moved to the front of the list.
Most jobs do not stop at one service. Commercial Ice Dams in Rochester Hills often runs alongside commercial roof snow removal in Rochester Hills, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Rochester Hills steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




