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Rochester Hills, MI
Flat Roof & Parapet · Oakland County

Commercial Ice Dam Removal in Rochester Hills, MI — Snow‑Belt Storm Response

Ice Dam Now is a licensed and insured winter roof contractor covering Rochester Hills, MI and Oakland County. Commercial Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
Tenant-hours scheduling — Work windows set around occupancy and access
Flow confirmed below — An open drain throat over a frozen leader is not an open drain
Documentation for the board — Condition report and photo record with every invoice

Get Ice Dam Help Rochester Hills

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Oakland
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

Oakland County sees the same pattern every winter: snow on the roof, warm air in the attic, and a line of ice building along the eave where the two meet. As part of our complete Rochester Hills winter roof services, crews handle commercial ice dam removal across Oakland County.

What the Lake Does to a Roof in Rochester Hills

The lake keeps producing snow long after a front has passed, so a roof in Oakland County rarely gets the clear stretch it needs to shed. One band follows another and the pack simply deepens.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Then the temperature swings. Lake-effect regions cycle hard either side of freezing, and each cycle moves meltwater down to a cold eave and locks it there. The dam grows by a layer every time, and the water behind it rises with it.

Ice-barrier practice in Oakland County

Most Oakland County building departments expect self-adhering ice barrier at the eaves on any re-roof permit. The houses that leak are generally the ones last roofed before that became routine.

Commercial Ice Dam Removal in Rochester Hills: How The Work Runs

Internal drains fail differently from gutters

A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.

Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Rochester Hills building that distinction shows up as a tenant ceiling two floors down.

Flat roofs fail differently

A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.

Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Rochester Hills unit, there is usually standing water up there.

Insulation above the deck changes the melt pattern

A modern commercial assembly puts most of its insulation above the deck, so very little building heat reaches the membrane. That is good for energy and it means the snow that lands mostly stays - the roof does not self-clear the way an under-insulated one does.

Where dams do form on those roofs it is almost always at a thermal bridge: a parapet, a curb, a drain bowl or a line of fasteners. Those are the spots crews work first.

Access control, hatches and escorts

Getting onto a commercial roof is a procedure: keys or fobs, a hatch that may be padlocked, a ladder in a locked plant room, sometimes a site induction and an escort for the duration.

Sorting that out with the property manager in advance is the difference between a crew starting at seven and a crew waiting in the parking lot until nine. Where a tenant controls the only access, that conversation happens before the dispatch rather than on the roof.

What the board or the owner gets

A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.

For a managed Rochester Hills property that document is usually the reason the spend gets approved without a second conversation.

Workers in orange safety gear using steam hose to clear snow from rooftop
A crew uses a steam-powered hose system to remove heavy snow accumulation from a multi-story brick building's rooftop.

What you get in Rochester Hills

  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
  • Overnight windows availableWork scheduled outside occupancy where access demands it
  • Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
Commercial Ice Dam Removal in Rochester Hills, MI — specification
Service specification for Rochester Hills, MI
DocumentationDated before and after photos, written scope in Xactimate line items
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Coverage areaRochester Hills and Oakland County
Dispatch windowSame day to 24 hours
Primary climate stressorLake-effect bands, wet heavy pack
Local ice-barrier practiceEave membrane expected on re-roofs
Typical scopeSteam, 6-12 crew hours typical

Oakland County Coverage From Rochester Hills

Crews working Rochester Hills cover the adjoining communities on the same route — Rochester, Utica, Washington, Oakland and Lake Orion — so a storm week usually means one truck handling several addresses in Oakland County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Auburn Hills, Troy, Pontiac, Sterling Heights, Birmingham, Berkley.

During a cold snap Rochester Hills gets worked alongside the neighboring Oakland County towns on the same route, with active interior leaks moved to the front of the list.

Most jobs do not stop at one service. Commercial Ice Dams in Rochester Hills often runs alongside commercial roof snow removal in Rochester Hills, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Rochester Hills steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Oakland County. Every job is photographed before and after.

Worker in safety vest shoveling large snow drift from rooftop HVAC unit
A maintenance worker clears a heavy snow drift blocking a commercial rooftop HVAC unit after a winter storm.
Worker in safety vest measuring snow depth on commercial rooftop with ruler
A safety worker measures accumulated snow depth on a commercial rooftop using a graduated snow depth gauge.
Four workers in safety vests clearing snow from a flat commercial rooftop
A four-man crew works in formation to clear heavy snow from a large flat commercial roof.
FAQ

Local Questions About Rochester Hills Roofs

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Rochester Hills roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

The crew hours on site, the equipment and the photo documentation - with the rate and an estimate given on the phone beforehand.

  • Travel to a Rochester Hills address inside the normal service area is not an added line.
  • If the roof turns out worse than described, you are told before the extra hours are worked.
  • The invoice matches what was quoted. Nothing gets added on the tailgate.

Before the thaw rather than after it. The leak happens when the ice has water behind it, which is a day or two after the snow stops.

  • Calling during the storm is fine and often gets an earlier slot.
  • The expensive version is waiting until water appears on a ceiling.
  • Crews run across Oakland County from first light through a freeze event.

Yes. The dispatch area runs across Oakland County, and several addresses in one area are usually handled in the same run.

  • Adjoining communities are on the same route rather than treated as a separate trip.
  • Rural addresses outside the normal radius get told the travel position on the call.
  • Capacity is moved into whichever part of Michigan the storm actually hits.

No, but there is a worse one: after the thaw, when the evidence has melted and the damage is all that is left.

  • Mid-storm calls are fine — crews work through freeze events.
  • An evening call for a leak that started that afternoon usually gets a next-morning slot.
  • Waiting for a weekend to pass is the most common and most expensive delay.

Yes. Sites get triaged by risk rather than worked in the order they were listed - occupied buildings with active interior water first, then the largest spans and the deepest loads. You get one report covering all of them with readings and photographs per address.

Usually yes. Steam lances clear internal drains and scupper throats from the deck side, and the line below gets checked for flow before the crew calls it done. An open drain over a blocked leader is not actually open.

Nearby

Commercial Ice Dams In Towns Around Rochester Hills

Same-Day Response

Get A Rochester Hills Crew Out

The cost of a steam visit does not change much from one week to the next. The cost of the water damage behind the dam does.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664