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Lombard, IL
24/7 Emergency Steam · Dupage County

Ice Dam Removal in Lombard, IL — Freeze‑Thaw Response

Ice Dam Now is a licensed and insured winter roof contractor covering Lombard, IL and Dupage County. Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Same-day dispatch — Active interior leaks go to the front of the schedule during a freeze event
Valleys and dormers — The dead spots that hold the deepest ice get worked specifically
No salt, no chipping — Nothing corrosive and nothing mechanical touches the covering
Photographed as we work — Dated before and after images and a written scope your adjuster will accept

Get Ice Dam Help Lombard

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Storm Season Dispatch
No Chipping
Steam Only
Dupage
County Coverage
Crew Hour
Rate Quoted Up Front
Documented
Photos On Every Job

Winter in Lombard does not need a record storm to put water inside a house. It needs a roof with snow on it, an attic leaking heat, and one cold night. As part of our complete Lombard winter roof services, crews handle ice dam removal across Dupage County.

The Dupage County Trap: Modest Snow, Constant Cycling

What catches people out in Dupage County is that the snow looks harmless. Two or three inches reads as nothing, and it builds ice on an eave just as effectively as a northern storm given enough cycles.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Because the winters read as mild, the building stock is not built for ice. Attic insulation is thinner, eave details are less considered, and ice barrier is more often absent than present on a roof in Lombard.

Ice-barrier practice in Dupage County

The residential code Illinois follows calls for eave ice barrier on new work. Enforcement in Dupage County is real but recent, so the age of the roof is what decides whether it is there.

Ice Dam Removal in Lombard: How The Work Runs

Dormers, valleys and dead spots

Ice does not distribute evenly. It concentrates where two roof planes meet, behind dormers, in dead valleys that drain nowhere, and along the north face that never sees sun. Those pockets hold water deepest and leak first. Water Stain on the Ceiling in Winter.

A crew working a roof in Lombard clears the full eave line and then goes back through the valleys and dormer pockets specifically, because clearing the easy straight run and calling it done is how a roof leaks again a week later.

If water already got inside

Taking the ice off stops new water. It does nothing about what is already in the insulation, the ceiling and the walls of a Lombard home.

The same company handles the rest: water mitigation and dryout, mold remediation where the water has led to growth, the interior repair, and the roof where the dam damaged it, all documented on one insurance claim.

What gets photographed, and why it matters later

Before the lance comes out, the crew shoots the dam from the ground and from the roof, the icicle line, any staining visible inside, and the specific courses where water is tracking under the shingles. Timestamps are on every frame.

That record is the whole case if a claim follows. An adjuster arriving in March sees a dry roof and a stained ceiling; the photographs are what connect the two, and they are what a maintenance-exclusion denial runs into.

Why a drainage channel is not removal

Cutting a few channels through a dam so water can get past is quick and it is sometimes sold as ice dam removal. It drains the roof for as long as the channels stay open, which in a Lombard cold snap can be a single night before they close again.

Removing the dam means taking the ice off down to the shingle along the whole affected run, so the eave can drain the way it was built to. It takes longer and it is the only version that holds.

Why salt and ice melt make it worse

Calcium chloride opens a narrow channel and leaves the dam standing. The channel refreezes, the dam does not go anywhere, and in the meantime the runoff corrodes gutter seams, fasteners, flashing and anything growing underneath.

It is a stopgap at best. On a roof in Lombard with an active leak it buys hours, not days, and it adds a corrosion problem to the water problem.

Large icicles and thick snow ice dam along roof edge of dark gray house
Heavy snow and a significant ice dam have formed along the eaves of this dark gray home.

What you get in Lombard

  • Same-day dispatchActive interior leaks go to the front of the schedule during a freeze event
  • Gutters cleared tooTrough and downspout steamed through to daylight in the same visit
  • Valleys and dormersThe dead spots that hold the deepest ice get worked specifically
Ice Dam Removal in Lombard, IL — specification
Service specification for Lombard, IL
DocumentationDated before and after photos, written scope in Xactimate line items
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Dispatch windowSame day to 24 hours
Local ice-barrier practiceEave membrane on new work, often absent
Primary climate stressorRepeated thaw-freeze cycling
Coverage areaLombard and Dupage County
Typical scopeSteam, 4-8 crew hours typical

Dupage County Coverage From Lombard

Crews working Lombard cover the adjoining communities on the same route — Villa Park, Glen Ellyn, Oak Brook, Glendale Heights and Berkeley — so a storm week usually means one truck handling several addresses in Dupage County rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Elmhurst, Addison, Downers Grove, Wheaton, Carol Stream, Bensenville.

Crews cover Lombard and the surrounding Dupage County towns through the whole season, and during a freeze event they run from first light until dark.

Most jobs do not stop at one service. Ice Dam Removal in Lombard often runs alongside water mitigation & dryout in Lombard, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Lombard steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Lombard, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Lombard
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Dupage County. Every job is photographed before and after.

Large icicles and ice dam forming along gutters of gray house in winter
Heavy ice dam and icicles hang from the gutters of a gray residential home after a winter storm.
Worker removing ice dam from snow-covered roof with steaming tool
A roofing professional uses a steam tool to break up a heavy ice dam and icicles along a roof edge.
contractor using steam equipment to remove ice dam from snowy roof
A technician uses high-pressure steam to safely melt and remove a stubborn ice dam from a residential roof.
FAQ

Lombard and Dupage County FAQ

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Lombard roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Usually. The equipment needs a water supply and a place to park within hose reach, which is normally achievable even on a tight lot.

  • Hose runs of a few hundred feet are routine.
  • Street parking in a Dupage County residential area is generally workable.
  • Tell dispatch about access on the call so the right setup arrives.

Please do not. Salt corrodes flashing, fasteners, gutters and anything metal it drains across, and it damages whatever is planted below.

  • Calcium chloride is less aggressive than rock salt but still ends up in the soil at the drip line.
  • A puck melts a hole, not a drainage path, so the water simply refreezes a few inches further on.
  • Crews use heat and nothing else - no salt, no chemicals, nothing corrosive.

More than it looks from the ground - a foot-deep dam across a thirty-foot eave is a few thousand pounds.

  • Depth is measured at the eave rather than estimated from the driveway.
  • The gutter trough underneath is usually frozen solid too and is part of the same mass.
  • That weight is one of the reasons chipping at it from a ladder goes badly.

Only where there is interior damage to document or dry. Pure exterior removal happens entirely from outside.

  • If water has come in, seeing it is what makes the claim documentation worth anything.
  • Attic access helps identify the heat source but is not required for removal.
  • Nobody needs to be home for exterior-only work, provided access and payment are arranged.

Please do not. Cold shingles are brittle and crack under a chisel or hammer, the deck underneath punctures easily, and every winter people fall off ladders doing this. The DIY removal often costs more to repair than the ice damage would have.

It stops this leak. It does not change the heat loss that caused the dam, so without attic air sealing and insulation work the dam will form again in the next freeze-thaw cycle. Removal is the emergency; the attic is the cure, and you will be told which part of yours is feeding it.

Nearby

Ice Dam Removal In Towns Around Lombard

Same-Day Response

Get A Lombard Crew Out

Nothing about an ice dam improves by waiting. It refreezes tonight, thicker, and the water behind it keeps looking for a way in.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664