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Lombard, IL
Flat Roof & Parapet · Dupage County

Commercial Ice Dam Removal in Lombard, IL — Rapid Freeze‑Thaw Crews

Ice Dam Now is a licensed and insured winter roof contractor covering Lombard, IL and Dupage County. Commercial Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Flow confirmed below — An open drain throat over a frozen leader is not an open drain
Drains and scuppers first — Flow restored before the ponded ice is worked
Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
Documentation for the board — Condition report and photo record with every invoice

Get Ice Dam Help Lombard

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
Same Day
For Water Already Inside
Steam
Safe On Every Covering
Dupage
County Coverage
Insured
Harness-Certified On Every Roof
Written
Scope Before Work Starts

Every Lombard winter produces the same two calls: the ones who see the ice early, and the ones who see the ceiling stain first. As part of our complete Lombard winter roof services, crews handle commercial ice dam removal across Dupage County.

The Dupage County Trap: Modest Snow, Constant Cycling

What catches people out in Dupage County is that the snow looks harmless. Two or three inches reads as nothing, and it builds ice on an eave just as effectively as a northern storm given enough cycles.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Because the winters read as mild, the building stock is not built for ice. Attic insulation is thinner, eave details are less considered, and ice barrier is more often absent than present on a roof in Lombard.

Ice-barrier practice in Dupage County

The residential code Illinois follows calls for eave ice barrier on new work. Enforcement in Dupage County is real but recent, so the age of the roof is what decides whether it is there.

Commercial Ice Dam Removal in Lombard: How The Work Runs

Working around rooftop plant

HVAC curbs, exhaust fans, conduit, gas lines, solar racking and railing are all obstacles and all drift traps. The snow behind a large unit is usually the deepest on the roof and the ice under it the thickest.

Crews work around and under them rather than over, and anything running stays running.

Parapets hold the water in

A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.

Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Lombard call.

Scheduling around tenants

Noise, access, parking and the hours a Lombard business can have equipment outside its door all shape when work happens. Some jobs run overnight for that reason.

Set the constraint on the call and the window gets planned around it rather than negotiated on the day.

Roof warranties and who is allowed up there

Most commercial membranes carry a manufacturer's warranty with conditions about who may work on the roof and what methods are permitted. Snow removal is generally fine; mechanical ice removal very often is not, and the wrong contractor with the wrong tool can void cover worth considerably more than the clearing.

The warranty gets read before the roof is walked, and the method used is one the document permits.

The pitched sections nobody plans for

Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.

Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.

Large icicles hanging from commercial building entrance canopy in winter
Massive icicles form along the canopy above a commercial building entrance after heavy winter snowfall.

What you get in Lombard

  • Documentation for the boardCondition report and photo record with every invoice
  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
  • Overnight windows availableWork scheduled outside occupancy where access demands it
Commercial Ice Dam Removal in Lombard, IL — specification
Service specification for Lombard, IL
ServiceCommercial Ice Dam Removal in Lombard, IL
Typical scopeSteam, 4-8 crew hours typical
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Dispatch windowSame day to 24 hours
Coverage areaLombard and Dupage County
Local ice-barrier practiceEave membrane on new work, often absent
Pricing modelBilled by the crew hour, rate quoted before dispatch

Dupage County Coverage From Lombard

Crews working Lombard cover the adjoining communities on the same route — Villa Park, Glen Ellyn, Oak Brook, Glendale Heights and Berkeley — so a storm week usually means one truck handling several addresses in Dupage County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Elmhurst, Addison, Downers Grove, Wheaton, Carol Stream, Bensenville.

Scheduling for Lombard tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.

Most jobs do not stop at one service. Commercial Ice Dams in Lombard often runs alongside commercial roof snow removal in Lombard, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Lombard steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Dupage County. Every job is photographed before and after.

Worker in orange safety gear using snow blower on commercial flat roof
A maintenance worker clears heavy snow from a commercial flat roof using a gas-powered snow blower.
Heavy snow load on flat commercial warehouse roof with frozen drain and icicles
A flat commercial warehouse roof bears heavy snow accumulation with a completely frozen interior drain.
Workers removing snow and ice from building ledge above closed sidewalk with orange cones
Workers clear dangerous ice and snow from a City Commerce Bank building ledge while caution tape and cones protect pedestrians below.
FAQ

What Lombard Homeowners Ask First

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Lombard roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

On a roof that is still leaking heat, it can — removal treats the symptom and the cause is in the attic.

  • Crews say so before leaving if the attic is obviously the problem.
  • A second visit in the same season at the same property is priced as the shorter job it usually is.
  • Air sealing, insulation and heat trace are what stop the cycle for good.

Yes. The dispatch area runs across Dupage County, and several addresses in one area are usually handled in the same run.

  • Adjoining communities are on the same route rather than treated as a separate trip.
  • Rural addresses outside the normal radius get told the travel position on the call.
  • Capacity is moved into whichever part of Illinois the storm actually hits.

Material coming off a roof has to land somewhere, so drop zones are chosen before anything starts.

  • Shrubs, condensers, railings and low porch roofs get identified and worked around.
  • Walkways and the driveway are cleared again before the crew leaves.
  • On a tight Lombard lot material sometimes has to be carried out, which is said in the quote.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Lombard property.

Yes. Campuses, retail strips and multi-building properties get walked together, prioritized by which deck is closest to failure, and billed under one scope rather than as separate jobs.

Yes. Retail frontages, restaurants and medical premises are routinely worked overnight or early, before the doors open. It costs more in labour and it usually costs less in disruption, and both numbers get put in front of you so the choice is yours.

Nearby

Commercial Ice Dams In Towns Around Lombard

Same-Day Response

Get A Lombard Crew Out

A dam left alone through February is not the same dam in March. It is bigger, and so is the repair behind it.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664