If you are in Westerville watching icicles grow along the gutter line, what you are really watching is water that no longer has anywhere to drain. As part of our complete Westerville winter roof services, crews handle commercial ice dam removal across Franklin County.
The Franklin County Trap: Modest Snow, Constant Cycling
An ice dam needs meltwater and a cold eave, and Westerville supplies both on an ordinary week. A thin cover that melts by lunchtime and sets again after dark is a perfectly good dam factory.

Because the winters read as mild, the building stock is not built for ice. Attic insulation is thinner, eave details are less considered, and ice barrier is more often absent than present on a roof in Westerville.
Ice-barrier practice in Franklin County
Ice-barrier membrane at the eaves is required on new work under the residential code Ohio follows, but on a roof built before that it is frequently absent — and this is the region where it is most often skipped.
Commercial Ice Dam Removal in Westerville: How The Work Runs
Built for property managers
One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.
Internal drains fail differently from gutters
A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.
Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Westerville building that distinction shows up as a tenant ceiling two floors down.
Working around rooftop plant
HVAC curbs, exhaust fans, conduit, gas lines, solar racking and railing are all obstacles and all drift traps. The snow behind a large unit is usually the deepest on the roof and the ice under it the thickest.
Crews work around and under them rather than over, and anything running stays running.
The pitched sections nobody plans for
Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.
Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.
Multiple buildings on one site
Campuses, retail strips and multi-building properties get walked together and prioritized by which deck is closest to trouble, rather than worked in the order the calls came in.
One scope, one invoice, one contact. It is a meaningfully different job from nine separate ones.

What you get in Westerville
- Tenant-hours schedulingWork windows set around occupancy and access
- Documentation for the boardCondition report and photo record with every invoice
- Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
| Coverage area | Westerville and Franklin County |
|---|---|
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Primary climate stressor | Repeated thaw-freeze cycling |
| Local ice-barrier practice | Eave membrane on new work, often absent |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Typical scope | Steam, 4-8 crew hours typical |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
Neighborhoods and Towns We Reach From Westerville
Crews working Westerville cover the adjoining communities on the same route — Galena, New Albany, Lewis Center, Blacklick and Powell — so a storm week usually means one truck handling several addresses in Franklin County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Columbus, Gahanna, Dublin, Upper Arlington, Reynoldsburg, Delaware.
Crews cover Westerville and the surrounding Franklin County towns through the whole season, and during a freeze event they run from first light until dark.
Most jobs do not stop at one service. Commercial Ice Dams in Westerville often runs alongside commercial roof snow removal in Westerville, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Westerville steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




