The Delaware Problem Is the Thermometer, Not the Snowfall
Delaware does not need a blizzard to get an ice dam. A few inches that melts by afternoon and refreezes overnight builds one just as effectively, and it does it over and over through the season.

The expectation is the problem. Nobody in Delaware re-roofs with ice dams in mind, so when a cycling stretch arrives the houses with the least margin all leak in the same week.
Ice-barrier practice in Delaware County
Because ice is not the first thing a homeowner in Delaware thinks about, the membrane is the detail most often value-engineered out of a re-roof. It is worth asking for by name on any quote.
How We Work a Delaware Ice Dam
Nothing gets touched until the roof has been walked and photographed. The crew finds every dam, locates where water is getting in, shows you, and gives you the crew-hour rate and a time estimate before the equipment comes off the truck.
Removal then works from the worst point outward, so water starts draining early rather than at the end. Gutters and downspouts frozen solid get steamed through in the same visit — leaving them means the eave dams again within days.
What the crew does on arrival
Before anything is touched, the crew walks the eaves, valleys and gutter line and photographs every dam and every point where water is tracking inside. You get shown what they found. Then the dam comes off in sections, starting wherever water is actively backing up, so drainage opens early rather than at the end.
Downspouts and gutter troughs get cleared in the same visit where they are frozen, because a dam removed above a solid block of ice in the gutter just reforms in the next cold night.
Access, ladders and what the crew needs on site
Steam equipment needs somewhere to park within hose reach, and ladders need footing that is not a buried flower bed or a sheet of ice. Clearing a path to the affected eave, moving vehicles off the driveway and unlocking a side gate takes ten minutes and saves considerably more than that on the clock.
Where the only access is through a neighbor's property, that conversation is worth having before the crew is in the street rather than while it waits.
What the dam has already done to the gutter and fascia
Ice expands as it forms, and a trough packed solid pushes the gutter away from the fascia a little more every cycle. By the time the dam is thick enough to leak, the hangers are often pulled, the back of the trough has lifted, and the fascia board behind it has been wet for weeks.
None of that is visible until the ice is off. It gets photographed when it appears, because a bent gutter found in February is a great deal easier to argue about with a carrier than one discovered in May.
| Local ice-barrier practice | Eave membrane on new work, often absent |
|---|---|
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Coverage area | Delaware and Delaware County |
| Typical scope | Steam, 4-8 crew hours typical |
| Dispatch window | Same day to 24 hours |
| Primary climate stressor | Repeated thaw-freeze cycling |
Delaware County Coverage From Delaware
Crews working Delaware cover the adjoining communities on the same route — Kilbourne, Ostrander, Lewis Center, Radnor and Powell — so a storm week usually means one truck handling several addresses in Delaware County rather than separate trips.
Nearest hub towns with their own crew pages: Columbus, Dublin, Westerville, Marysville, Marion, Upper Arlington.
During a cold snap Delaware gets worked alongside the neighboring Delaware County towns on the same route, with active interior leaks moved to the front of the list.
Water through a ceiling in Delaware is a same-day call, not a next-week one. (888) 561-9664 goes straight to dispatch.














