Small Snow, Repeated Cycles: Upper Arlington Ice Dams
Upper Arlington does not need a blizzard to get an ice dam. A few inches that melts by afternoon and refreezes overnight builds one just as effectively, and it does it over and over through the season.
The expectation is the problem. Nobody in Upper Arlington re-roofs with ice dams in mind, so when a cycling stretch arrives the houses with the least margin all leak in the same week.
Ice-barrier practice in Franklin County
Because ice is not the first thing a homeowner in Upper Arlington thinks about, the eave membrane is the detail most often value-engineered out of a re-roof quote. It is worth asking for by name.
How We Work an Upper Arlington Ice Dam
Crews walk the eaves, valleys and gutter line first and photograph every dam and every point where water is tracking inside, before touching anything. You get shown what they found and quoted the crew-hour rate before work starts.
Then the ice comes off with low-pressure steam, starting wherever water is actively backing up so drainage opens early. Frozen gutters and downspouts are cleared in the same visit, because a cleared eave above a solid block of ice in the gutter dams again on the next cold night.
How long a removal actually takes
A single-story eave with a thin dam and clear gutters is often an hour or two. A two-story Upper Arlington house with ice standing a foot deep across the front, frozen downspouts and a valley packed solid is most of a day for a two-man crew. The honest answer on the phone is a range and the reason for it, not a number designed to win the booking.
The estimate is revised out loud if the roof turns out worse than it looked from the ground, before the extra hours are worked rather than after they appear on the invoice.
Access, ladders and what the crew needs on site
Steam equipment needs somewhere to park within hose reach, and ladders need footing that is not a buried flower bed or a sheet of ice. Clearing a path to the affected eave, moving vehicles off the driveway and unlocking a side gate takes ten minutes and saves considerably more than that on the clock.
Where the only access is through a neighbor's property, that conversation is worth having before the crew is in the street rather than while it waits.
What steam actually does
A steam unit delivers water at roughly 290°F at a pressure low enough to rest your hand in the plume. It cuts a channel straight through the ice and lifts the dam off in sections, right down to the shingle. The heat does the work, not force, so granules, seal strips and flashing come through untouched.
That is the whole difference between steam and the hot pressure washers often sold as steam. A pressure washer cuts ice fast because of its pressure — and that same pressure strips the granules off asphalt shingles and drives water up under the courses. One method removes ice. The other removes ice and roof.
| Local ice-barrier practice | Eave membrane on new work, often absent |
|---|---|
| Dispatch window | Same day to 24 hours |
| Coverage area | Upper Arlington and Franklin County |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Typical scope | Steam, 4-8 crew hours typical |
Franklin County Coverage From Upper Arlington
Crews working Upper Arlington cover the adjoining communities on the same route — Hilliard, Galloway, Amlin, Powell and West Jefferson — so a storm week usually means one truck handling several addresses in Franklin County rather than separate trips.
Nearest hub towns with their own crew pages: Dublin, Grove City, Columbus, Gahanna, Westerville, Reynoldsburg.
When a storm hits Franklin County, crews are dispatched by severity rather than by call order — water already inside the house goes first.
Water through a ceiling in Upper Arlington is a same-day call, not a next-week one. (888) 561-9664 goes straight to dispatch.
