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Delaware, OH
Flat Roof & Parapet · Delaware County

Commercial Ice Dam Removal in Delaware, OH — Rapid Freeze‑Thaw Crews

Ice Dam Now is a licensed and insured winter roof contractor covering Delaware, OH and Delaware County. Commercial Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Overnight windows available — Work scheduled outside occupancy where access demands it
Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
Documentation for the board — Condition report and photo record with every invoice
Tenant-hours scheduling — Work windows set around occupancy and access

Get Ice Dam Help Delaware

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Storm Season Dispatch
No Chipping
Steam Only
Delaware
County Coverage
Crew Hour
Rate Quoted Up Front
Documented
Photos On Every Job

Delaware County sees the same pattern every winter: snow on the roof, warm air in the attic, and a line of ice building along the eave where the two meet. As part of our complete Delaware winter roof services, crews handle commercial ice dam removal across Delaware County.

The Delaware Problem Is the Thermometer, Not the Snowfall

Delaware does not need a blizzard to get an ice dam. A few inches that melts by afternoon and refreezes overnight builds one just as effectively, and it does it over and over through the season.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

The expectation is the problem. Nobody in Delaware re-roofs with ice dams in mind, so when a cycling stretch arrives the houses with the least margin all leak in the same week.

Ice-barrier practice in Delaware County

Because ice is not the first thing a homeowner in Delaware thinks about, the membrane is the detail most often value-engineered out of a re-roof. It is worth asking for by name on any quote.

Commercial Ice Dam Removal in Delaware: How The Work Runs

Flat roofs fail differently

A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.

Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Delaware unit, there is usually standing water up there.

Parapets hold the water in

A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.

Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Delaware call.

Multiple buildings on one site

Campuses, retail strips and multi-building properties get walked together and prioritized by which deck is closest to trouble, rather than worked in the order the calls came in.

One scope, one invoice, one contact. It is a meaningfully different job from nine separate ones.

Internal drains fail differently from gutters

A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.

Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Delaware building that distinction shows up as a tenant ceiling two floors down.

Built for property managers

One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.

Large icicles hanging from brick municipal building roofline covered in snow
Massive icicles form along the roofline of a historic brick municipal building after a heavy winter snowfall.

What you get in Delaware

  • Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
  • Overnight windows availableWork scheduled outside occupancy where access demands it
Commercial Ice Dam Removal in Delaware, OH — specification
Service specification for Delaware, OH
Coverage areaDelaware and Delaware County
DocumentationDated before and after photos, written scope in Xactimate line items
Local ice-barrier practiceEave membrane on new work, often absent
Pricing modelBilled by the crew hour, rate quoted before dispatch
Dispatch windowSame day to 24 hours
Typical scopeSteam, 4-8 crew hours typical
Primary climate stressorRepeated thaw-freeze cycling

Delaware County Coverage From Delaware

Crews working Delaware cover the adjoining communities on the same route — Kilbourne, Ostrander, Lewis Center, Radnor and Powell — so a storm week usually means one truck handling several addresses in Delaware County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Columbus, Dublin, Westerville, Marysville, Marion, Upper Arlington.

Scheduling for Delaware tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.

Most jobs do not stop at one service. Commercial Ice Dams in Delaware often runs alongside commercial roof snow removal in Delaware, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Delaware steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Delaware County. Every job is photographed before and after.

Large icicles hanging from snowy rooftop of brick building on urban New York City street
Massive icicles form along a building's roofline, posing a falling ice hazard to pedestrians below.
Two workers using steam equipment to clear ice from a snow-covered commercial flat roof
A two-man crew uses steam lancing equipment to remove heavy ice buildup from a large commercial flat roof.
Workers shoveling heavy snow off a large flat commercial roof in winter
A crew of four workers in high-visibility gear clear deep snow accumulation from a vast commercial rooftop.
FAQ

What Delaware Homeowners Ask First

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Delaware roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

No, but there is a worse one: after the thaw, when the evidence has melted and the damage is all that is left.

  • Mid-storm calls are fine — crews work through freeze events.
  • An evening call for a leak that started that afternoon usually gets a next-morning slot.
  • Waiting for a weekend to pass is the most common and most expensive delay.

Yes. Steam is safe on slate, cedar shake, tile and metal as well as asphalt, because it removes ice with heat rather than force.

  • Older Delaware housing stock with original slate is exactly where chipping does the most damage.
  • Crews adjust the lance distance and dwell rather than the pressure.
  • Nothing mechanical touches the covering at any point.

No. Steam removal is maintenance work, not construction, so no building permit is pulled for it anywhere in Delaware County.

  • A permit does come into it once the work becomes a repair — new decking, a re-roof or structural work.
  • That is handled through the Delaware building department, or the Delaware County building authority where the city has no department of its own.
  • Ask before signing anything: a contractor who says a re-roof in Delaware needs no permit is telling you something useful about how they work.

Because ice dams are made by heat loss, and two houses on the same street rarely leak heat the same way.

  • Attic air leaks around can lights, bath fans and the attic hatch are the usual source.
  • Crushed or missing soffit baffles stop the intake ventilation that would otherwise keep the deck cold.
  • An addition or dormer built over unheated space puts warm air right against a cold eave.
  • Local factor: repeated thaw-freeze cycling makes the difference show up faster here than it would further south.

Yes. Retail frontages, restaurants and medical premises are routinely worked overnight or early, before the doors open. It costs more in labour and it usually costs less in disruption, and both numbers get put in front of you so the choice is yours.

Yes, at the pressures used here. Heat melts ice without force, so there is nothing abrading the membrane or working at the seams. What is not safe on a membrane is a pressure washer, a chipper or any mechanical removal.

Nearby

Commercial Ice Dams In Towns Around Delaware

Same-Day Response

Get A Delaware Crew Out

The cost of a steam visit does not change much from one week to the next. The cost of the water damage behind the dam does.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664