Homeowners across Strafford County call about icicles. Icicles are cosmetic. The dam behind them, holding back standing water, is not. As part of our complete Durham winter roof services, crews handle roof shoveling across Strafford County.
Durham Ice Dams and the Winter That Does Not Break
Durham holds snow. In a normal winter the pack that lands in December is still on the roof in February, which means the eave spends months below freezing while the attic underneath stays heated.

Ice built this way is dense and bonded. It is not the brittle shell that comes off a mild-climate roof in one piece - it is layered, hard and locked to the shingle, which is exactly why mechanical removal does so much damage here.
Ice-barrier practice in Strafford County
New Hampshire code has required ice-barrier underlayment at the eaves for years on new work, but plenty of housing stock predates it. On an older Durham roof the only thing between backed-up water and the deck is the shingle course itself.
Roof Shoveling in Durham: How The Work Runs
Partial scopes are normal
Plenty of calls are one dead valley, the pocket behind a chimney, or the flat section over an addition. That is a legitimate job and it gets priced as one. Ceiling Sagging or Bulging After Snow.
There is no minimum and no pressure to clear a whole Durham roof that does not need clearing.
What happens to the ground below
Several tons of snow has to land somewhere. Shrubs, railings, air conditioning condensers, downspout extensions, low roofs over porches and anything made of lattice are all easy to flatten with material coming off a roof above.
The drop zones get chosen before the clear starts and anything fragile is either moved or worked around. On a tight Durham lot that sometimes means carrying material to the street rather than dropping it, which costs hours and gets quoted that way.
Working around what is up there
Rooftop units, exhaust fans, conduit runs, gas lines, solar racking, skylights and safety railing all have to be cleared around rather than over. The drift shadow behind a unit is usually the deepest snow on the roof.
Skylights in particular get flagged and worked around deliberately — a shovel through cold glass is a bad afternoon for everyone.
Timing a clear against the forecast
Clearing a roof the day before eight more inches arrive is money spent twice. Clearing it the day before a thaw, or ahead of a rain-on-snow event, is money that prevents a claim.
Scheduling in Durham is built around the forecast rather than the order calls came in, and a job gets moved - with a reason - when the weather makes a different day obviously better.
Where hand clearing is the only option
A roof rake reaches the first several feet from the edge and nothing beyond it. Dead valleys between roof planes, the pockets behind dormers and chimneys, low-slope and flat sections, and upper roofs on anything over a story and a half all need someone on the roof with a shovel.
Those are also the places snow collects deepest, because wind deposits it there and nothing sheds it. A Durham roof can look mostly clear from the street and still be carrying two feet of drifted pack in the valleys.

What you get in Durham
- Controlled dischargeSnow lands away from walkways, decks, landscaping and HVAC
- Plastic blades onlyCut and lifted in layers, never scraped down to the surface
- Valleys and dormersThe pockets a rake physically cannot reach get cleared properly
| Service | Roof Shoveling in Durham, NH |
|---|---|
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Coverage area | Durham and Strafford County |
| Local ice-barrier practice | Eave membrane required on new work |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Dispatch window | Same day to 24 hours |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
Neighborhoods and Towns We Reach From Durham
Crews working Durham cover the adjoining communities on the same route — Madbury, Lee, Newmarket, Barrington and Newfields — so a storm week usually means one truck handling several addresses in Strafford County rather than separate trips.
Nearest hub towns with their own roof shoveling pages: Dover, Somersworth, Rochester, Portsmouth, Exeter, Derry.
Coverage runs across Durham and the nearby towns all winter, and capacity is surged into whichever New Hampshire market the storm actually hits.
Most jobs do not stop at one service. Roof Shoveling in Durham often runs alongside roof snow removal in Durham, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Durham steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.



