Most Edina homeowners find out about an ice dam from the inside — a damp patch on a bedroom ceiling, or water tracking down the inside of a window frame. As part of our complete Edina winter roof services, crews handle ice dam removal across Hennepin County.
Snow Bands, Warm Attics and the Edina Eave
What makes Hennepin County roofs dam is not the seasonal total, it is how the snow arrives. Bands dump a heavy, saturated pack in hours, and that pack becomes a water reservoir sitting on a heated surface.

Then the temperature swings. Lake-effect regions cycle hard either side of freezing, and each cycle moves meltwater down to a cold eave and locks it there. The dam grows by a layer every time, and the water behind it rises with it.
Ice-barrier practice in Hennepin County
Lake-belt jurisdictions in Minnesota have enforced eave membrane on re-roof permits for a long time. The roofs that leak are, almost without exception, the ones that have not been touched since before that.
Ice Dam Removal in Edina: How The Work Runs
What the crew does on arrival
Before anything is touched, the crew walks the eaves, valleys and gutter line and photographs every dam and every point where water is tracking inside. You get shown what they found. Then the dam comes off in sections, starting wherever water is actively backing up, so drainage opens early rather than at the end. Water Stain on the Ceiling in Winter.
Downspouts and gutter troughs get cleared in the same visit where they are frozen, because a dam removed above a solid block of ice in the gutter just reforms in the next cold night.
How long a removal actually takes
A single-story eave with a thin dam and clear gutters is often an hour or two. A two-story Edina house with ice standing a foot deep across the front, frozen downspouts and a valley packed solid is most of a day for a two-man crew. The honest answer on the phone is a range and the reason for it, not a number designed to win the booking.
The estimate is revised out loud if the roof turns out worse than it looked from the ground, before the extra hours are worked rather than after they appear on the invoice.
What gets photographed, and why it matters later
Before the lance comes out, the crew shoots the dam from the ground and from the roof, the icicle line, any staining visible inside, and the specific courses where water is tracking under the shingles. Timestamps are on every frame.
That record is the whole case if a claim follows. An adjuster arriving in March sees a dry roof and a stained ceiling; the photographs are what connect the two, and they are what a maintenance-exclusion denial runs into.
Why the dam formed in the first place
Ice dams are a heat problem wearing a weather costume. Warm air escaping into the attic melts snow on the upper roof; that meltwater runs to the eave, which hangs past the heated envelope and stays below freezing; it refreezes there, and the ridge of ice grows a layer every cycle. Removal is the emergency fix. Before the crew leaves you will know which part of your attic is feeding it.
Why salt and ice melt make it worse
Calcium chloride opens a narrow channel and leaves the dam standing. The channel refreezes, the dam does not go anywhere, and in the meantime the runoff corrodes gutter seams, fasteners, flashing and anything growing underneath.
It is a stopgap at best. On a roof in Edina with an active leak it buys hours, not days, and it adds a corrosion problem to the water problem.

What you get in Edina
- Steam onlySafe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt
- Photographed as we workDated before and after images and a written scope your adjuster will accept
- Same-day dispatchActive interior leaks go to the front of the schedule during a freeze event
| Local ice-barrier practice | Eave membrane expected on re-roofs |
|---|---|
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Coverage area | Edina and Hennepin County |
| Typical scope | Steam, 6-12 crew hours typical |
| Dispatch window | Same day to 24 hours |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Service | Ice Dam Removal in Edina, MN |
Where We Dispatch Around Edina
Crews working Edina cover the adjoining communities on the same route — Saint Louis Park, Mendota, Wayzata, Navarre and Excelsior — so a storm week usually means one truck handling several addresses in Hennepin County rather than separate trips.
Nearest hub towns with their own ice dam removal pages: St. Louis Park, Richfield, Bloomington, Eden Prairie, Hopkins, Minnetonka.
During a cold snap Edina gets worked alongside the neighboring Hennepin County towns on the same route, with active interior leaks moved to the front of the list.
Most jobs do not stop at one service. Ice Dam Removal in Edina often runs alongside water mitigation & dryout in Edina, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Edina steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.








