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Ann Arbor, MI
IICRC S500 Standard · Washtenaw County

Ice Dam Water Mitigation in Ann Arbor, MI — Freeze‑Thaw Response

Ice Dam Now provides water mitigation & dryout in Ann Arbor, MI and the surrounding Washtenaw County after ice dam leaks. Work runs to IICRC standards with containment where needed and daily moisture readings, the interior repair is done in-house by the same company, and everything is documented in Xactimate line items on one insurance claim.

Electrical made safe — Circuits killed where water reached fixtures, before equipment goes in
Documented to standard — Daily moisture readings until the structure meets IICRC S500 dry standard
Wet insulation removed — It cannot be dried in place and it holds water against the framing
Interior repair in-house — Drywall, insulation, texture, trim and paint put back by the same company

Get Ice Dam Help Ann Arbor

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Washtenaw
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

A Ann Arbor roof can look fine from the driveway and still be backing water under the shingles at the eave, where nobody can see it. As part of our complete Ann Arbor winter roof services, crews handle water mitigation & dryout across Washtenaw County.

The Washtenaw County Trap: Modest Snow, Constant Cycling

Ann Arbor does not need a blizzard to get an ice dam. A few inches that melts by afternoon and refreezes overnight builds one just as effectively, and it does it over and over through the season.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Because the winters read as mild, the building stock is not built for ice. Attic insulation is thinner, eave details are less considered, and ice barrier is more often absent than present on a roof in Ann Arbor.

Ice-barrier practice in Washtenaw County

The residential code Michigan follows calls for eave ice barrier on new work. Enforcement in Washtenaw County is real but recent, so the age of the roof is what decides whether it is there.

Water Mitigation & Dryout in Ann Arbor: How The Work Runs

Clean water does not stay clean

Meltwater off a roof starts as category one - essentially clean. It does not stay that way. Passing through old insulation, wall cavities, dust and whatever has accumulated in a ceiling plane for forty years degrades it, and standing more than a day or two degrades it again. Wet Insulation in the Attic.

That classification drives what can be dried in place and what has to be removed, and it is the reason a leak dealt with on day one is a smaller job than the identical leak dealt with on day five.

Why a cold attic will not dry itself

Drying is evaporation, and evaporation needs warmth and air movement. A Ann Arbor attic in February has neither. Wet insulation and damp sheathing sit at near-freezing with no meaningful vapor drive, which is why a leak that stops in January can still be wet in March.

Equipment supplies what the season does not. Without it the structure is not drying slowly - in a cold cavity it is very largely not drying at all.

When the dryout finds mold

Opening a ceiling or a wall below an ice dam leak often finds growth that was not visible from the room: on the back of the drywall, on the top plate, or on the roof sheathing above.

When it does, the work moves under containment and becomes mold remediation, written into the same claim. It is far cheaper to find it now than after the room has been closed up and repainted.

Contents, storage and what moves out of the way

Mitigation needs the room. Furniture gets blocked up or moved, stored boxes come out of the affected area, and in a finished basement the contents usually have to leave entirely before tear-out starts.

What is already wet gets photographed and listed as it is moved, because contents are a separate part of most policies and the list is considerably harder to assemble once everything has been shifted.

Where the water actually went

Thermal imaging and meters find it, because the visible stain is usually the smallest part. Water tracks along top plates, down stud bays and across ceiling planes, and it collects in places with no stain at all — behind knee walls, above soffits, inside cathedral ceiling cavities with no access.

Where opening up finds mold, the work moves under containment and becomes mold remediation. Either way the same company puts the room back together afterward.

technician in Tyvek suit and respirator removing contaminated pink insulation in attic
A remediation technician removes mold-contaminated insulation from a tight attic space following ice dam damage.

What you get in Ann Arbor

  • Extraction firstStanding water out before anything else starts
  • Hidden water mappedThermal imaging and pin meters find what left no stain
  • Documented to standardDaily moisture readings until the structure meets IICRC S500 dry standard
Water Mitigation & Dryout in Ann Arbor, MI — specification
Service specification for Ann Arbor, MI
Coverage areaAnn Arbor and Washtenaw County
BillingXactimate line items on one claim; carrier billed directly where the policy allows
Dispatch windowSame day to 24 hours
Local ice-barrier practiceEave membrane on new work, often absent
ServiceWater Mitigation & Dryout in Ann Arbor, MI
DocumentationDated before and after photos, written scope in Xactimate line items
Primary climate stressorRepeated thaw-freeze cycling

Ann Arbor Coverage and the Adjoining Communities

Crews working Ann Arbor cover the adjoining communities on the same route — Saline, Dexter, Bridgewater, Whitmore Lake and Hamburg — so a storm week usually means one truck handling several addresses in Washtenaw County rather than separate trips.

Nearest hub towns with their own water mitigation pages: Ypsilanti, Novi, Westland, Livonia, Farmington Hills, Taylor.

When a storm hits Washtenaw County, crews are dispatched by severity rather than by call order — water already inside the house goes first.

Most jobs do not stop at one service. Water Mitigation in Ann Arbor often runs alongside ice dam removal in Ann Arbor, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Ann Arbor steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Ann Arbor, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Ann Arbor
Conditions We Work In

Water Mitigation & Dryout In Practice

Conditions crews work in across Washtenaw County. Every job is photographed before and after.

plastic containment sheeting and air mover set up inside living room after water damage
Plastic containment barriers and a commercial air mover protect the living area during water damage remediation.
technician in Tyvek suit and respirator removing contaminated pink insulation in attic
A remediation technician removes mold-contaminated insulation from a tight attic space following ice dam damage.
contractor using drill to repair ceiling drywall after ice dam water damage
A contractor drills into a water-damaged ceiling where drywall was removed to expose insulation after ice dam damage.
FAQ

What Ann Arbor Homeowners Ask First

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Ann Arbor roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

No, but there is a worse one: after the thaw, when the evidence has melted and the damage is all that is left.

  • Mid-storm calls are fine — crews work through freeze events.
  • An evening call for a leak that started that afternoon usually gets a next-morning slot.
  • Waiting for a weekend to pass is the most common and most expensive delay.

No. Steam removal is maintenance work, not construction, so no building permit is pulled for it anywhere in Washtenaw County.

  • A permit does come into it once the work becomes a repair — new decking, a re-roof or structural work.
  • That is handled through the Ann Arbor building department, or the Washtenaw County building authority where the city has no department of its own.
  • Ask before signing anything: a contractor who says a re-roof in Ann Arbor needs no permit is telling you something useful about how they work.

Please do not. Salt corrodes flashing, fasteners, gutters and anything metal it drains across, and it damages whatever is planted below.

  • Calcium chloride is less aggressive than rock salt but still ends up in the soil at the drip line.
  • A puck melts a hole, not a drainage path, so the water simply refreezes a few inches further on.
  • Crews use heat and nothing else - no salt, no chemicals, nothing corrosive.

Yes. Steam is safe on slate, cedar shake, tile and metal as well as asphalt, because it removes ice with heat rather than force.

  • Older Ann Arbor housing stock with original slate is exactly where chipping does the most damage.
  • Crews adjust the lance distance and dwell rather than the pressure.
  • Nothing mechanical touches the covering at any point.

Wet insulation comes out, because it cannot be dried in place and it holds water against the framing and sheathing. Dry insulation stays. Which is which gets established with a meter and shown to you before anything is bagged.

Interior water damage from an ice dam is covered under many policies, and mitigation is often treated separately from the repair under a duty to protect property clause. Coverage varies by carrier, so check your policy. Readings, photos and a written scope are documented throughout either way.

Nearby

Water Mitigation In Towns Around Ann Arbor

Same-Day Response

Get A Ann Arbor Crew Out

Every freeze-thaw cycle adds another layer to the dam and pushes a little more water under the shingles. That clock is already running.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664