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Ann Arbor, MI
Hand Clearing · Washtenaw County

Roof Shoveling in Ann Arbor, MI — Rapid Freeze‑Thaw Crews

Ice Dam Now handles roof shoveling for Ann Arbor, MI properties and the wider Washtenaw County. Removal is by low-pressure steam, never mechanical. Dispatch is same day where water is already inside, pricing is by the crew hour quoted before a crew leaves, and every job is photographed before and after for claim purposes. Crews are licensed, insured and harness-certified.

Controlled discharge — Snow lands away from walkways, decks, landscaping and HVAC
Skylights worked around — Flagged and avoided rather than cleared over
Flat sections included — Garage, porch and addition roofs that shed nothing on their own
Valleys and dormers — The pockets a rake physically cannot reach get cleared properly

Get Ice Dam Help Ann Arbor

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Washtenaw
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

Most Ann Arbor homeowners find out about an ice dam from the inside — a damp patch on a bedroom ceiling, or water tracking down the inside of a window frame. As part of our complete Ann Arbor winter roof services, crews handle roof shoveling across Washtenaw County.

The Washtenaw County Trap: Modest Snow, Constant Cycling

Ann Arbor does not need a blizzard to get an ice dam. A few inches that melts by afternoon and refreezes overnight builds one just as effectively, and it does it over and over through the season.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Because the winters read as mild, the building stock is not built for ice. Attic insulation is thinner, eave details are less considered, and ice barrier is more often absent than present on a roof in Ann Arbor.

Ice-barrier practice in Washtenaw County

The residential code Michigan follows calls for eave ice barrier on new work. Enforcement in Washtenaw County is real but recent, so the age of the roof is what decides whether it is there.

Roof Shoveling in Ann Arbor: How The Work Runs

Shoveling and steaming together

On a roof that already has a dam, shoveling and steaming usually happen in the same visit: the pack comes off first so the crew can see and reach the ice, then the dam gets steamed off the eave. Doing it in that order means less steam time, which usually means a smaller invoice. Ceiling Sagging or Bulging After Snow.

Access when the ground is buried too

Ladder footing is the quiet half of this job. Setting a ladder on a packed drift that is going to soften by noon, or against a gutter already loaded with ice, is how people end up in hospital.

Crews dig and level ladder footings, use standoffs so no weight goes on the gutter, and tie off at the top. Where no safe setting exists, the work goes through a lift instead and that gets said rather than improvised around.

Clearing to let the drains work

On anything flat, the job is not finished when the snow is off. Drains, scuppers and overflow outlets have to be opened so the melt that follows has somewhere to go.

A cleared Ann Arbor deck with blocked drains just ponds and refreezes, and ponded water on a membrane finds seams.

Where hand clearing is the only option

A roof rake reaches the first several feet from the edge and nothing beyond it. Dead valleys between roof planes, the pockets behind dormers and chimneys, low-slope and flat sections, and upper roofs on anything over a story and a half all need someone on the roof with a shovel.

Those are also the places snow collects deepest, because wind deposits it there and nothing sheds it. A Ann Arbor roof can look mostly clear from the street and still be carrying two feet of drifted pack in the valleys.

Flat and low-slope roofs shed nothing

A pitched roof loses some of its load on its own. A flat or low-slope roof does not: whatever falls stays, settles, and gets heavier as it absorbs the next melt.

On Ann Arbor properties with a flat section — a garage, an addition, a porch roof, a whole commercial deck — hand clearing is not optional maintenance, it is the only way the load comes off.

Worker on ladder using steam wand to remove ice dams and icicles from residential roof
A technician uses a high-pressure steam wand to melt ice dams and icicles from a home's roofline.

What you get in Ann Arbor

  • Plastic blades onlyCut and lifted in layers, never scraped down to the surface
  • Drains openedScuppers and outlets cleared so the melt has somewhere to go
  • Valleys and dormersThe pockets a rake physically cannot reach get cleared properly
Roof Shoveling in Ann Arbor, MI — specification
Service specification for Ann Arbor, MI
Local ice-barrier practiceEave membrane on new work, often absent
Typical scopeSteam, 4-8 crew hours typical
Coverage areaAnn Arbor and Washtenaw County
DocumentationDated before and after photos, written scope in Xactimate line items
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Pricing modelBilled by the crew hour, rate quoted before dispatch
Primary climate stressorRepeated thaw-freeze cycling

Ann Arbor Coverage and the Adjoining Communities

Crews working Ann Arbor cover the adjoining communities on the same route — Saline, Dexter, Bridgewater, Whitmore Lake and Hamburg — so a storm week usually means one truck handling several addresses in Washtenaw County rather than separate trips.

Nearest hub towns with their own roof shoveling pages: Ypsilanti, Novi, Westland, Livonia, Farmington Hills, Taylor.

Scheduling for Ann Arbor tightens up during a freeze event, which is exactly when the phone beats the form. Water coming in means a call, not an email.

Most jobs do not stop at one service. Roof Shoveling in Ann Arbor often runs alongside roof snow removal in Ann Arbor, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Ann Arbor steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Roof Shoveling In Practice

Conditions crews work in across Washtenaw County. Every job is photographed before and after.

Man using a roof rake to pull heavy snow off house eaves in winter
A homeowner uses a long-handled roof rake to clear heavy snow and ice from roof eaves after a winter storm.
Large sheet of snow sliding off residential roof during winter removal
A heavy slab of accumulated snow breaks free and cascades off a residential rooftop during a winter storm.
Worker in safety harness shoveling heavy snow off a residential roof
A roofing professional uses a safety harness and blue shovel to clear heavy snow accumulation from a residential roof.
FAQ

What Ann Arbor Homeowners Ask First

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Ann Arbor roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Material coming off a roof has to land somewhere, so drop zones are chosen before anything starts.

  • Shrubs, condensers, railings and low porch roofs get identified and worked around.
  • Walkways and the driveway are cleared again before the crew leaves.
  • On a tight Ann Arbor lot material sometimes has to be carried out, which is said in the quote.

Because ice dams are made by heat loss, and two houses on the same street rarely leak heat the same way.

  • Attic air leaks around can lights, bath fans and the attic hatch are the usual source.
  • Crushed or missing soffit baffles stop the intake ventilation that would otherwise keep the deck cold.
  • An addition or dormer built over unheated space puts warm air right against a cold eave.
  • Local factor: repeated thaw-freeze cycling makes the difference show up faster here than it would further south.

On a roof that is still leaking heat, it can — removal treats the symptom and the cause is in the attic.

  • Crews say so before leaving if the attic is obviously the problem.
  • A second visit in the same season at the same property is priced as the shorter job it usually is.
  • Air sealing, insulation and heat trace are what stop the cycle for good.

No, but there is a worse one: after the thaw, when the evidence has melted and the damage is all that is left.

  • Mid-storm calls are fine — crews work through freeze events.
  • An evening call for a leak that started that afternoon usually gets a next-morning slot.
  • Waiting for a weekend to pass is the most common and most expensive delay.

A rake reaches the first few feet of a single-story eave and nothing beyond it. Anything higher, anything low-slope, anything with valleys or dormers and anything where the pack has hardened needs a crew on the roof with the right tools. Where a rake genuinely would do, that gets said.

Yes. If the problem is one dead valley or the pocket behind a chimney, that is all the crew touches. There is no minimum scope and no pressure to clear a whole roof that does not need it.

Nearby

Roof Shoveling In Towns Around Ann Arbor

Same-Day Response

Get A Ann Arbor Crew Out

Waiting for a thaw is a strategy, but it is an expensive one — the melt has to go somewhere, and it goes into the insulation first.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664