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Des Moines, IA
24/7 Emergency Steam · Iowa

Ice Dam Removal in Des Moines, IA — Thaw‑Cycle Storm Response

Ice Dam Now handles ice dam removal for Des Moines, IA properties and the wider Iowa. Removal is by low-pressure steam, never mechanical. Dispatch is same day where water is already inside, pricing is by the crew hour quoted before a crew leaves, and every job is photographed before and after for claim purposes. Crews are licensed, insured and harness-certified.

No salt, no chipping — Nothing corrosive and nothing mechanical touches the covering
Photographed as we work — Dated before and after images and a written scope your adjuster will accept
Gutters cleared too — Trough and downspout steamed through to daylight in the same visit
Valleys and dormers — The dead spots that hold the deepest ice get worked specifically

Get Ice Dam Help Des Moines

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Storm Season Dispatch
No Chipping
Steam Only
Iowa
Statewide
Crew Hour
Rate Quoted Up Front
Documented
Photos On Every Job

Winter in Des Moines does not need a record storm to put water inside a house. It needs a roof with snow on it, an attic leaking heat, and one cold night. As part of our complete Des Moines winter roof services, crews handle ice dam removal across Iowa.

The Des Moines Problem Is the Thermometer, Not the Snowfall

What catches people out in County is that the snow looks harmless. Two or three inches reads as nothing, and it builds ice on an eave just as effectively as a northern storm given enough cycles.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

That is the part homeowners miss. Total snowfall here is modest compared with the northern belt, so roofs in County are often built and insulated as though ice is not a concern. Then a cycling week in January finds every weak eave at once.

Ice-barrier practice in Iowa

Because ice is not the first thing a homeowner in Des Moines thinks about, the membrane is the detail most often value-engineered out of a re-roof. It is worth asking for by name on any quote.

Ice Dam Removal in Des Moines: How The Work Runs

How long a removal actually takes

A single-story eave with a thin dam and clear gutters is often an hour or two. A two-story Des Moines house with ice standing a foot deep across the front, frozen downspouts and a valley packed solid is most of a day for a two-man crew. The honest answer on the phone is a range and the reason for it, not a number designed to win the booking. Water Stain on the Ceiling in Winter.

The estimate is revised out loud if the roof turns out worse than it looked from the ground, before the extra hours are worked rather than after they appear on the invoice.

Steep, high and awkward Des Moines roofs

Pitch and height change the job more than ice thickness does. A walkable ranch eave is a ladder and a lance. A three-story roof with a steep pitch means anchors, rope, staging and two people where one would otherwise do.

Crews quote on that honestly. If a property in Des Moines needs a longer setup, it is said on the phone rather than discovered at the end of the invoice.

Why the gutter has to be cleared in the same visit

A dam sitting above a gutter packed solid with ice is only half the problem. Clear the eave and leave the trough frozen, and the next day's meltwater has nowhere to run — it backs up onto the roof and the dam rebuilds from the bottom.

Crews steam the trough and the downspout through to daylight on the same visit. It adds time, which is why the hour estimate given on the phone accounts for it, and it is the difference between a fix and a repeat visit in Des Moines the following week.

Working at night and during an active storm

Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it.

What does stop a crew is wind and lightning. Both are judgment calls made on site in Des Moines, and a postponed start gets explained rather than dressed up.

What steam actually does

A steam unit delivers water at roughly 290°F at a pressure low enough to rest your hand in the plume. It cuts a channel straight through the ice and lifts the dam off in sections, right down to the shingle. The heat does the work, not force, so granules, seal strips and flashing come through untouched.

That is the whole difference between steam and the hot pressure washers often sold as steam. A pressure washer cuts ice fast because of its pressure — and that same pressure strips the granules off asphalt shingles and drives water up under the courses. One method removes ice. The other removes ice and roof.

Worker using steam equipment to remove ice dam from snowy roof at night
A technician uses professional steam equipment to safely remove a heavy ice dam from a residential roof.

What you get in Des Moines

  • Cleared to the shingleThe dam comes off completely, not just a drainage channel cut through it
  • Gutters cleared tooTrough and downspout steamed through to daylight in the same visit
  • Steam onlySafe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt
Ice Dam Removal in Des Moines, IA — specification
Service specification for Des Moines, IA
Dispatch windowSame day to 24 hours
Typical scopeSteam, 4-8 crew hours typical
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
ServiceIce Dam Removal in Des Moines, IA
Coverage areaDes Moines and Iowa
Primary climate stressorRepeated thaw-freeze cycling
Local ice-barrier practiceEave membrane on new work, often absent

Des Moines Coverage and the Adjoining Communities

Crews working Des Moines cover the adjoining communities on the same route — Berwick, Clive, Altoona, Norwalk and Carlisle — so a storm week usually means one truck handling several addresses in Iowa rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Urbandale, Johnston, West Des Moines, Ankeny, Waukee, Ames.

Coverage runs across Des Moines and the nearby towns all winter, and capacity is surged into whichever Iowa market the storm actually hits.

Most jobs do not stop at one service. Ice Dam Removal in Des Moines often runs alongside water mitigation & dryout in Des Moines, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Des Moines steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Des Moines, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Des Moines
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Iowa. Every job is photographed before and after.

Large icicles and thick snow ice dam along roof edge of dark gray house
Heavy snow and a significant ice dam have formed along the eaves of this dark gray home.
Worker removing ice dam from snow-covered roof with steaming tool
A roofing professional uses a steam tool to break up a heavy ice dam and icicles along a roof edge.
Worker using steam equipment to remove ice dam from snowy roof at night
A technician uses professional steam equipment to safely remove a heavy ice dam from a residential roof.
FAQ

Des Moines and County FAQ

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Des Moines roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Before the thaw rather than after it. The leak happens when the ice has water behind it, which is a day or two after the snow stops.

  • Calling during the storm is fine and often gets an earlier slot.
  • The expensive version is waiting until water appears on a ceiling.
  • Crews run across Iowa from first light through a freeze event.

Usually. The equipment needs a water supply and a place to park within hose reach, which is normally achievable even on a tight lot.

  • Hose runs of a few hundred feet are routine.
  • Street parking in a County residential area is generally workable.
  • Tell dispatch about access on the call so the right setup arrives.

Yes. The dispatch area runs across Iowa, and several addresses in one area are usually handled in the same run.

  • Adjoining communities are on the same route rather than treated as a separate trip.
  • Rural addresses outside the normal radius get told the travel position on the call.
  • Capacity is moved into whichever part of Iowa the storm actually hits.

Clear a path to the affected side, move vehicles off the driveway and unlock any side gate.

  • Put something under an active interior drip and move what you can out of the way.
  • Photograph the interior damage yourself as well - more evidence is never a problem.
  • Do not go on the roof or up a ladder. That is the part that sends people to hospital.

Call rather than fill in a form. In the meantime, put something under it, move what you can out of the way, and if the ceiling is bulging with held water, a small hole at the low point drains it in a controlled way instead of the whole sheet coming down at once. Do not go on the roof.

During a freeze event crews run from early morning until dark and prioritize homes with water already coming inside. Most Des Moines calls are scheduled same day or next morning. If water is actively coming in, call rather than filling in the form — the phone is always faster.

Nearby

Ice Dam Removal In Towns Around Des Moines

Same-Day Response

Get A Des Moines Crew Out

Nothing about an ice dam improves by waiting. It refreezes tonight, thicker, and the water behind it keeps looking for a way in.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664