The ice along a roof in Des Moinesline is the symptom. The cause is warm air escaping into the attic, and it is still running right now. As part of our complete Des Moines winter roof services, crews handle commercial ice dam removal across Iowa.
The Des Moines Problem Is the Thermometer, Not the Snowfall
What catches people out in County is that the snow looks harmless. Two or three inches reads as nothing, and it builds ice on an eave just as effectively as a northern storm given enough cycles.

That is the part homeowners miss. Total snowfall here is modest compared with the northern belt, so roofs in County are often built and insulated as though ice is not a concern. Then a cycling week in January finds every weak eave at once.
Ice-barrier practice in Iowa
Because ice is not the first thing a homeowner in Des Moines thinks about, the membrane is the detail most often value-engineered out of a re-roof. It is worth asking for by name on any quote.
Commercial Ice Dam Removal in Des Moines: How The Work Runs
Membrane-safe means something specific
EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.
Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.
Internal drains fail differently from gutters
A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.
Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Des Moines building that distinction shows up as a tenant ceiling two floors down.
Overflow scuppers are the tell
Water running out of an overflow scupper in winter means the primary drains are not taking it. On a Des Moines building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.
Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.
Roof warranties and who is allowed up there
Most commercial membranes carry a manufacturer's warranty with conditions about who may work on the roof and what methods are permitted. Snow removal is generally fine; mechanical ice removal very often is not, and the wrong contractor with the wrong tool can void cover worth considerably more than the clearing.
The warranty gets read before the roof is walked, and the method used is one the document permits.
Flat roofs fail differently
A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.
Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Des Moines unit, there is usually standing water up there.

What you get in Des Moines
- Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
- Plant worked aroundHVAC curbs, conduit, racking and railing avoided, not cleared over
- EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
| Coverage area | Des Moines and Iowa |
|---|---|
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Primary climate stressor | Repeated thaw-freeze cycling |
| Service | Commercial Ice Dam Removal in Des Moines, IA |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Typical scope | Steam, 4-8 crew hours typical |
Des Moines Coverage and the Adjoining Communities
Crews working Des Moines cover the adjoining communities on the same route — Berwick, Clive, Altoona, Norwalk and Carlisle — so a storm week usually means one truck handling several addresses in Iowa rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Urbandale, Johnston, West Des Moines, Ankeny, Waukee, Ames.
During a cold snap Des Moines gets worked alongside the neighboring County towns on the same route, with active interior leaks moved to the front of the list.
Most jobs do not stop at one service. Commercial Ice Dams in Des Moines often runs alongside commercial roof snow removal in Des Moines, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Des Moines steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




