The Des Moines Problem Is the Thermometer, Not the Snowfall
What catches people out in County is that the snow looks harmless. Two or three inches reads as nothing, and it builds ice on an eave just as effectively as a northern storm given enough cycles.

That is the part homeowners miss. Total snowfall here is modest compared with the northern belt, so roofs in County are often built and insulated as though ice is not a concern. Then a cycling week in January finds every weak eave at once.
Ice-barrier practice in Iowa
Because ice is not the first thing a homeowner in Des Moines thinks about, the membrane is the detail most often value-engineered out of a re-roof. It is worth asking for by name on any quote.
How We Work a Des Moines Ice Dam
The first pass is assessment: eaves, valleys, gutter line and any interior staining, all photographed with timestamps. You see what the crew sees, and the rate and likely hours are agreed before work begins.
Steam then takes the dam off in sections, prioritizing wherever water is actively backing up behind it. The gutter trough and downspout are cleared through to daylight on the same visit, because a clear eave over a frozen gutter is a temporary fix.
Why the dam formed in the first place
Ice dams are a heat problem wearing a weather costume. Warm air escaping into the attic melts snow on the upper roof; that meltwater runs to the eave, which hangs past the heated envelope and stays below freezing; it refreezes there, and the ridge of ice grows a layer every cycle. Removal is the emergency fix. Before the crew leaves you will know which part of your attic is feeding it.
What happens after the ice is off
Once the eave is clear and water is draining, the crew walks the interior with you where there is visible damage and says plainly whether it needs drying. Wet insulation and a damp ceiling cavity do not resolve themselves in a cold Des Moines February.
If it does, that is a separate scope and it gets written separately — nobody is upsold a dryout on the strength of one damp patch.
What gets photographed, and why it matters later
Before the lance comes out, the crew shoots the dam from the ground and from the roof, the icicle line, any staining visible inside, and the specific courses where water is tracking under the shingles. Timestamps are on every frame.
That record is the whole case if a claim follows. An adjuster arriving in March sees a dry roof and a stained ceiling; the photographs are what connect the two, and they are what a maintenance-exclusion denial runs into.
| Coverage area | Des Moines and Iowa |
|---|---|
| Service | Ice dam removal in Des Moines, IA |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Primary climate stressor | Repeated thaw-freeze cycling |
| Local ice-barrier practice | Eave membrane on new work, often absent |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Dispatch window | Same day to 24 hours |
Des Moines Coverage and the Adjoining Communities
Crews working Des Moines cover the adjoining communities on the same route — Berwick, Clive, Altoona, Norwalk and Carlisle — so a storm week usually means one truck handling several addresses in Iowa rather than separate trips.
Nearest hub towns with their own crew pages: Urbandale, Johnston, West Des Moines, Ankeny, Waukee, Ames.
During a cold snap Des Moines gets worked alongside the neighboring County towns on the same route, with active interior leaks moved to the front of the list.
Water through a ceiling in Des Moines is a same-day call, not a next-week one. (888) 561-9664 goes straight to dispatch.














