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Urbandale, IA
Flat Roof & Parapet · Polk County

Commercial Ice Dam Removal in Urbandale, IA — Freeze‑Thaw Response

Ice Dam Now is a licensed and insured winter roof contractor covering Urbandale, IA and Polk County. Commercial Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
Tenant-hours scheduling — Work windows set around occupancy and access
Documentation for the board — Condition report and photo record with every invoice
EPDM, TPO and mod-bit — Low-pressure steam only, seams and flashing details avoided

Get Ice Dam Help Urbandale

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Storm Season Dispatch
No Chipping
Steam Only
Polk
County Coverage
Crew Hour
Rate Quoted Up Front
Documented
Photos On Every Job

A Urbandale roof can look fine from the driveway and still be backing water under the shingles at the eave, where nobody can see it. As part of our complete Urbandale winter roof services, crews handle commercial ice dam removal across Polk County.

The Polk County Trap: Modest Snow, Constant Cycling

An ice dam needs meltwater and a cold eave, and Urbandale supplies both on an ordinary week. A thin cover that melts by lunchtime and sets again after dark is a perfectly good dam factory.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

That is the part homeowners miss. Total snowfall here is modest compared with the northern belt, so roofs in Polk County are often built and insulated as though ice is not a concern. Then a cycling week in January finds every weak eave at once.

Ice-barrier practice in Polk County

Ice-barrier membrane at the eaves is required on new work under the residential code Iowa follows, but on a roof built before that it is frequently absent — and this is the region where it is most often skipped.

Commercial Ice Dam Removal in Urbandale: How The Work Runs

Parapets hold the water in

A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.

Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Urbandale call.

Internal drains fail differently from gutters

A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.

Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on an Urbandale building that distinction shows up as a tenant ceiling two floors down.

Insulation above the deck changes the melt pattern

A modern commercial assembly puts most of its insulation above the deck, so very little building heat reaches the membrane. That is good for energy and it means the snow that lands mostly stays - the roof does not self-clear the way an under-insulated one does.

Where dams do form on those roofs it is almost always at a thermal bridge: a parapet, a curb, a drain bowl or a line of fasteners. Those are the spots crews work first.

What the board or the owner gets

A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.

For a managed Urbandale property that document is usually the reason the spend gets approved without a second conversation.

Membrane-safe means something specific

EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.

Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.

Cleared roof drain surrounded by melting snow on a flat commercial rooftop in winter
A roof drain cleared of snow and ice on a flat commercial rooftop, with a snow shovel resting nearby.

What you get in Urbandale

  • Documentation for the boardCondition report and photo record with every invoice
  • Tenant-hours schedulingWork windows set around occupancy and access
  • Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
Commercial Ice Dam Removal in Urbandale, IA — specification
Service specification for Urbandale, IA
Pricing modelBilled by the crew hour, rate quoted before dispatch
DocumentationDated before and after photos, written scope in Xactimate line items
ServiceCommercial Ice Dam Removal in Urbandale, IA
Typical scopeSteam, 4-8 crew hours typical
Local ice-barrier practiceEave membrane on new work, often absent
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Dispatch windowSame day to 24 hours

Polk County Coverage From Urbandale

Crews working Urbandale cover the adjoining communities on the same route — Clive, Grimes, Polk City, Berwick and Cumming — so a storm week usually means one truck handling several addresses in Polk County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Johnston, West Des Moines, Des Moines, Waukee, Ankeny, Ames.

When a storm hits Polk County, crews are dispatched by severity rather than by call order — water already inside the house goes first.

Most jobs do not stop at one service. Commercial Ice Dams in Urbandale often runs alongside commercial roof snow removal in Urbandale, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Urbandale steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Polk County. Every job is photographed before and after.

Cleared roof drain surrounded by melting snow on a flat commercial rooftop in winter
A roof drain cleared of snow and ice on a flat commercial rooftop, with a snow shovel resting nearby.
Heavy snow load on flat commercial warehouse roof with frozen drain and icicles
A flat commercial warehouse roof bears heavy snow accumulation with a completely frozen interior drain.
Workers removing snow and ice from building ledge above closed sidewalk with orange cones
Workers clear dangerous ice and snow from a City Commerce Bank building ledge while caution tape and cones protect pedestrians below.
FAQ

Local Questions About Urbandale Roofs

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Urbandale roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Because ice dams are made by heat loss, and two houses on the same street rarely leak heat the same way.

  • Attic air leaks around can lights, bath fans and the attic hatch are the usual source.
  • Crushed or missing soffit baffles stop the intake ventilation that would otherwise keep the deck cold.
  • An addition or dormer built over unheated space puts warm air right against a cold eave.
  • Local factor: repeated thaw-freeze cycling makes the difference show up faster here than it would further south.

Please do not. Salt corrodes flashing, fasteners, gutters and anything metal it drains across, and it damages whatever is planted below.

  • Calcium chloride is less aggressive than rock salt but still ends up in the soil at the drip line.
  • A puck melts a hole, not a drainage path, so the water simply refreezes a few inches further on.
  • Crews use heat and nothing else - no salt, no chemicals, nothing corrosive.

No, but there is a worse one: after the thaw, when the evidence has melted and the damage is all that is left.

  • Mid-storm calls are fine — crews work through freeze events.
  • An evening call for a leak that started that afternoon usually gets a next-morning slot.
  • Waiting for a weekend to pass is the most common and most expensive delay.

Only where there is interior damage to document or dry. Pure exterior removal happens entirely from outside.

  • If water has come in, seeing it is what makes the claim documentation worth anything.
  • Attic access helps identify the heat source but is not required for removal.
  • Nobody needs to be home for exterior-only work, provided access and payment are arranged.

Not if the method is one the warranty permits, which is why the document gets read first. Low-pressure steam is accepted by the major membrane manufacturers; mechanical ice removal frequently is not. Where a warranty names an approved contractor, that gets flagged rather than worked around.

Usually yes. Steam lances clear internal drains and scupper throats from the deck side, and the line below gets checked for flow before the crew calls it done. An open drain over a blocked leader is not actually open.

Nearby

Commercial Ice Dams In Towns Around Urbandale

Same-Day Response

Get A Urbandale Crew Out

Every freeze-thaw cycle adds another layer to the dam and pushes a little more water under the shingles. That clock is already running.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664