A Urbandale roof can look fine from the driveway and still be backing water under the shingles at the eave, where nobody can see it. As part of our complete Urbandale winter roof services, crews handle commercial ice dam removal across Polk County.
The Polk County Trap: Modest Snow, Constant Cycling
An ice dam needs meltwater and a cold eave, and Urbandale supplies both on an ordinary week. A thin cover that melts by lunchtime and sets again after dark is a perfectly good dam factory.

That is the part homeowners miss. Total snowfall here is modest compared with the northern belt, so roofs in Polk County are often built and insulated as though ice is not a concern. Then a cycling week in January finds every weak eave at once.
Ice-barrier practice in Polk County
Ice-barrier membrane at the eaves is required on new work under the residential code Iowa follows, but on a roof built before that it is frequently absent — and this is the region where it is most often skipped.
Commercial Ice Dam Removal in Urbandale: How The Work Runs
Parapets hold the water in
A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.
Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Urbandale call.
Internal drains fail differently from gutters
A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.
Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on an Urbandale building that distinction shows up as a tenant ceiling two floors down.
Insulation above the deck changes the melt pattern
A modern commercial assembly puts most of its insulation above the deck, so very little building heat reaches the membrane. That is good for energy and it means the snow that lands mostly stays - the roof does not self-clear the way an under-insulated one does.
Where dams do form on those roofs it is almost always at a thermal bridge: a parapet, a curb, a drain bowl or a line of fasteners. Those are the spots crews work first.
What the board or the owner gets
A condition report with dated photographs, what was found, what was done and what is still a risk — in a form that can go to a board, an owner or a carrier without being rewritten.
For a managed Urbandale property that document is usually the reason the spend gets approved without a second conversation.
Membrane-safe means something specific
EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.
Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.

What you get in Urbandale
- Documentation for the boardCondition report and photo record with every invoice
- Tenant-hours schedulingWork windows set around occupancy and access
- Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
|---|---|
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Service | Commercial Ice Dam Removal in Urbandale, IA |
| Typical scope | Steam, 4-8 crew hours typical |
| Local ice-barrier practice | Eave membrane on new work, often absent |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Dispatch window | Same day to 24 hours |
Polk County Coverage From Urbandale
Crews working Urbandale cover the adjoining communities on the same route — Clive, Grimes, Polk City, Berwick and Cumming — so a storm week usually means one truck handling several addresses in Polk County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Johnston, West Des Moines, Des Moines, Waukee, Ankeny, Ames.
When a storm hits Polk County, crews are dispatched by severity rather than by call order — water already inside the house goes first.
Most jobs do not stop at one service. Commercial Ice Dams in Urbandale often runs alongside commercial roof snow removal in Urbandale, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Urbandale steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.



