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Burlington, IA
24/7 Emergency Steam · Des Moines County

Ice Dam Removal in Burlington, IA — Thaw‑Cycle Storm Response

Ice Dam Now is a licensed and insured winter roof contractor covering Burlington, IA and Des Moines County. Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Gutters cleared too — Trough and downspout steamed through to daylight in the same visit
Photographed as we work — Dated before and after images and a written scope your adjuster will accept
Steam only — Safe on asphalt, cedar, slate, tile and metal — no chipping, no pressure, no salt
Cleared to the shingle — The dam comes off completely, not just a drainage channel cut through it

Get Ice Dam Help Burlington

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
Same Day
For Water Already Inside
Steam
Safe On Every Covering
Des Moines
County Coverage
Insured
Harness-Certified On Every Roof
Written
Scope Before Work Starts

Homeowners across Des Moines County call about icicles. Icicles are cosmetic. The dam behind them, holding back standing water, is not. As part of our complete Burlington winter roof services, crews handle ice dam removal across Des Moines County.

Small Snow, Repeated Cycles: Burlington Ice Dams

Three inches of snow and a week of days above freezing and nights below it will build ice on a Des Moines County eave just as reliably as a foot of snow further north.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

And the cycling is relentless rather than dramatic. Fifteen or twenty crossings of freezing in a season each add a layer, and the houses with the thinnest attic insulation in Des Moines County all find out in the same week.

Ice-barrier practice in Des Moines County

The residential code Iowa follows calls for eave ice barrier on new work. Enforcement in Des Moines County is real but recent, so the age of the roof is what decides whether it is there.

Ice Dam Removal in Burlington: How The Work Runs

What gets photographed, and why it matters later

Before the lance comes out, the crew shoots the dam from the ground and from the roof, the icicle line, any staining visible inside, and the specific courses where water is tracking under the shingles. Timestamps are on every frame. Water Stain on the Ceiling in Winter.

That record is the whole case if a claim follows. An adjuster arriving in March sees a dry roof and a stained ceiling; the photographs are what connect the two, and they are what a maintenance-exclusion denial runs into.

If water already got inside

Taking the ice off stops new water. It does nothing about what is already in the insulation, the ceiling and the walls of a Burlington home.

The same company handles the rest: water mitigation and dryout, mold remediation where the water has led to growth, the interior repair, and the roof where the dam damaged it, all documented on one insurance claim.

Why the gutter has to be cleared in the same visit

A dam sitting above a gutter packed solid with ice is only half the problem. Clear the eave and leave the trough frozen, and the next day's meltwater has nowhere to run — it backs up onto the roof and the dam rebuilds from the bottom.

Crews steam the trough and the downspout through to daylight on the same visit. It adds time, which is why the hour estimate given on the phone accounts for it, and it is the difference between a fix and a repeat visit in Burlington the following week.

Working at night and during an active storm

Freeze events do not keep office hours, and the worst leaks tend to announce themselves in the evening when the day's melt refreezes. Crews run lit, and a roof that is actively collecting snow is worked anyway, because waiting for better weather means the dam is bigger when somebody finally gets to it.

What does stop a crew is wind and lightning. Both are judgment calls made on site in Burlington, and a postponed start gets explained rather than dressed up.

How long a removal actually takes

A single-story eave with a thin dam and clear gutters is often an hour or two. A two-story Burlington house with ice standing a foot deep across the front, frozen downspouts and a valley packed solid is most of a day for a two-man crew. The honest answer on the phone is a range and the reason for it, not a number designed to win the booking.

The estimate is revised out loud if the roof turns out worse than it looked from the ground, before the extra hours are worked rather than after they appear on the invoice.

Worker using steam equipment to remove ice dam from snowy roof at night
A technician uses professional steam equipment to safely remove a heavy ice dam from a residential roof.

What you get in Burlington

  • Photographed as we workDated before and after images and a written scope your adjuster will accept
  • Cleared to the shingleThe dam comes off completely, not just a drainage channel cut through it
  • Valleys and dormersThe dead spots that hold the deepest ice get worked specifically
Ice Dam Removal in Burlington, IA — specification
Service specification for Burlington, IA
DocumentationDated before and after photos, written scope in Xactimate line items
Typical scopeSteam, 4-8 crew hours typical
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
ServiceIce Dam Removal in Burlington, IA
Dispatch windowSame day to 24 hours
Coverage areaBurlington and Des Moines County
Pricing modelBilled by the crew hour, rate quoted before dispatch

Des Moines County Coverage From Burlington

Crews working Burlington cover the adjoining communities on the same route — West Burlington, Middletown, Wever, Sperry and Danville — so a storm week usually means one truck handling several addresses in Des Moines County rather than separate trips.

Nearest hub towns with their own ice dam removal pages: Muscatine, Davenport, Bettendorf, Iowa City, Ottumwa, Cedar Rapids.

Coverage runs across Burlington and the nearby towns all winter, and capacity is surged into whichever Iowa market the storm actually hits.

Most jobs do not stop at one service. Ice Dam Removal in Burlington often runs alongside water mitigation & dryout in Burlington, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Burlington steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

One Event, One Claim

Everything The Ice Dam Caused In Burlington, On One Claim

Taking the ice off is usually the cheapest part. The water that already got in, the mold it leaves, the ceiling that has to come down and sometimes the roof itself are one loss event, so they go on one insurance claim, handled by one company.

How it goes on the claim

  • One loss, one claim number. Removal, mitigation, mold, interior repair and roof damage from the same ice dam are reported as one event.
  • Broken out by coverage. Mitigation, mold (often under its own sublimit), interior repair and the roof are written as separate Xactimate sections, so a question on one line does not hold up the rest.
  • Documented the whole way. Dated photographs and moisture readings run from the ice on the roof to the finished room, from one company, in one file.
  • Honest about the limits. Coverage depends on your policy. A roof that was simply old is not storm damage, and you and your carrier make the coverage decision.
Ice Dam Claims In Burlington
Conditions We Work In

Ice Dam Removal In Practice

Conditions crews work in across Des Moines County. Every job is photographed before and after.

Worker on ladder using steam wand to remove ice dam from snowy roof
A professional uses a steam wand from a ladder to safely melt and remove a heavy ice dam from a residential roof.
contractor using steam equipment to remove ice dam from snowy roof
A technician uses high-pressure steam to safely melt and remove a stubborn ice dam from a residential roof.
Large icicles and thick snow ice dam along roof edge of dark gray house
Heavy snow and a significant ice dam have formed along the eaves of this dark gray home.
FAQ

Burlington Questions We Actually Get Asked

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Burlington roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Clear a path to the affected side, move vehicles off the driveway and unlock any side gate.

  • Put something under an active interior drip and move what you can out of the way.
  • Photograph the interior damage yourself as well - more evidence is never a problem.
  • Do not go on the roof or up a ladder. That is the part that sends people to hospital.

No, but there is a worse one: after the thaw, when the evidence has melted and the damage is all that is left.

  • Mid-storm calls are fine — crews work through freeze events.
  • An evening call for a leak that started that afternoon usually gets a next-morning slot.
  • Waiting for a weekend to pass is the most common and most expensive delay.

Please do not. Salt corrodes flashing, fasteners, gutters and anything metal it drains across, and it damages whatever is planted below.

  • Calcium chloride is less aggressive than rock salt but still ends up in the soil at the drip line.
  • A puck melts a hole, not a drainage path, so the water simply refreezes a few inches further on.
  • Crews use heat and nothing else - no salt, no chemicals, nothing corrosive.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Burlington property.

It stops this leak. It does not change the heat loss that caused the dam, so without attic air sealing and insulation work the dam will form again in the next freeze-thaw cycle. Removal is the emergency; the attic is the cure, and you will be told which part of yours is feeding it.

Steaming is billed by the crew hour. The hours depend on how long and thick the dam is, the pitch and height of the roof, and whether the gutters are frozen solid too. The rate and a realistic time estimate are quoted on the phone before a crew is dispatched.

Nearby

Ice Dam Removal In Towns Around Burlington

Same-Day Response

Get A Burlington Crew Out

Waiting for a thaw is a strategy, but it is an expensive one — the melt has to go somewhere, and it goes into the insulation first.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664