Ice dams are not a Highland problem so much as an Indiana one, and they show up on the same handful of eaves and valleys year after year. As part of our complete Highland winter roof services, crews handle roof shoveling across Lake County.
Small Snow, Repeated Cycles: Highland Ice Dams
Three inches of snow and a week of days above freezing and nights below it will build ice on a Lake County eave just as reliably as a foot of snow further north.

Because the winters read as mild, the building stock is not built for ice. Attic insulation is thinner, eave details are less considered, and ice barrier is more often absent than present on a roof in Highland.
Ice-barrier practice in Lake County
Because ice is not the first thing a homeowner in Highland thinks about, the eave membrane is the detail most often value-engineered out of a re-roof quote. It is worth asking for by name.
Roof Shoveling in Highland: How The Work Runs
Timing a clear against the forecast
Clearing a roof the day before eight more inches arrive is money spent twice. Clearing it the day before a thaw, or ahead of a rain-on-snow event, is money that prevents a claim. Ceiling Sagging or Bulging After Snow.
Scheduling in Highland is built around the forecast rather than the order calls came in, and a job gets moved - with a reason - when the weather makes a different day obviously better.
Where hand clearing is the only option
A roof rake reaches the first several feet from the edge and nothing beyond it. Dead valleys between roof planes, the pockets behind dormers and chimneys, low-slope and flat sections, and upper roofs on anything over a story and a half all need someone on the roof with a shovel.
Those are also the places snow collects deepest, because wind deposits it there and nothing sheds it. A Highland roof can look mostly clear from the street and still be carrying two feet of drifted pack in the valleys.
Metal roofs and sudden releases
A standing-seam or corrugated roof holds snow until it does not. Warmth from below lubricates the pan, and the whole slab can release at once - several hundred pounds arriving on a driveway, a deck, a parked car or whoever is under it.
Crews work metal from the ground wherever the pitch allows, clear and mark the drop zone first, and never put a person below a loaded panel. Snow guards get noted where they are missing, because a release will keep happening every winter until something holds it.
What happens to the ground below
Several tons of snow has to land somewhere. Shrubs, railings, air conditioning condensers, downspout extensions, low roofs over porches and anything made of lattice are all easy to flatten with material coming off a roof above.
The drop zones get chosen before the clear starts and anything fragile is either moved or worked around. On a tight Highland lot that sometimes means carrying material to the street rather than dropping it, which costs hours and gets quoted that way.
Anchors, rope and why this is not a DIY job
Every crew member on a pitched roof is tied to a rated anchor. On ice over shingle, footing is unreliable in a way that is hard to appreciate from the ground.
Roof falls are the most common serious winter injury in this trade and they happen to people who have done it for years. A Highland homeowner in work boots on a January roof is taking a risk out of all proportion to the money saved.

What you get in Highland
- Skylights worked aroundFlagged and avoided rather than cleared over
- Harnessed and anchoredRated anchor points on every pitched roof, every time
- Valleys and dormersThe pockets a rake physically cannot reach get cleared properly
| Primary climate stressor | Repeated thaw-freeze cycling |
|---|---|
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Dispatch window | Same day to 24 hours |
| Local ice-barrier practice | Eave membrane on new work, often absent |
| Typical scope | Steam, 4-8 crew hours typical |
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
Where We Dispatch Around Highland
Crews working Highland cover the adjoining communities on the same route — Griffith, Dyer, East Chicago, Saint John and Whiting — so a storm week usually means one truck handling several addresses in Lake County rather than separate trips.
Nearest hub towns with their own roof shoveling pages: Munster, Schererville, Hammond, Gary, Merrillville, Crown Point.
Crews cover Highland and the surrounding Lake County towns through the whole season, and during a freeze event they run from first light until dark.
Most jobs do not stop at one service. Roof Shoveling in Highland often runs alongside roof snow removal in Highland, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Highland steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




