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Highland, IN
Flat Roof & Parapet · Lake County

Commercial Ice Dam Removal in Highland, IN — Thaw‑Cycle Storm Response

Commercial Ice Dam Removal in Highland, IN from Ice Dam Now: low-pressure steam only, across Lake County. No chipping, no salt, no pressure washing. Crews carry licensing, insurance and fall-protection certification, bill by the crew hour at a rate quoted on the phone, prioritize active interior leaks the same day, and document the work for insurance.

Drains and scuppers first — Flow restored before the ponded ice is worked
Tenant-hours scheduling — Work windows set around occupancy and access
EPDM, TPO and mod-bit — Low-pressure steam only, seams and flashing details avoided
Overnight windows available — Work scheduled outside occupancy where access demands it

Get Ice Dam Help Highland

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Dispatch All Winter
Steam
Only — No Pressure
Lake
County Coverage
Same Day
For Active Leaks
Insured
Licensed & Harness-Certified

Homeowners across Lake County call about icicles. Icicles are cosmetic. The dam behind them, holding back standing water, is not. As part of our complete Highland winter roof services, crews handle commercial ice dam removal across Lake County.

Small Snow, Repeated Cycles: Highland Ice Dams

Three inches of snow and a week of days above freezing and nights below it will build ice on a Lake County eave just as reliably as a foot of snow further north.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

Because the winters read as mild, the building stock is not built for ice. Attic insulation is thinner, eave details are less considered, and ice barrier is more often absent than present on a roof in Highland.

Ice-barrier practice in Lake County

Because ice is not the first thing a homeowner in Highland thinks about, the eave membrane is the detail most often value-engineered out of a re-roof quote. It is worth asking for by name.

Commercial Ice Dam Removal in Highland: How The Work Runs

Overflow scuppers are the tell

Water running out of an overflow scupper in winter means the primary drains are not taking it. On a Highland building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.

Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.

Working around rooftop plant

HVAC curbs, exhaust fans, conduit, gas lines, solar racking and railing are all obstacles and all drift traps. The snow behind a large unit is usually the deepest on the roof and the ice under it the thickest.

Crews work around and under them rather than over, and anything running stays running.

The pitched sections nobody plans for

Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.

Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.

Insulation above the deck changes the melt pattern

A modern commercial assembly puts most of its insulation above the deck, so very little building heat reaches the membrane. That is good for energy and it means the snow that lands mostly stays - the roof does not self-clear the way an under-insulated one does.

Where dams do form on those roofs it is almost always at a thermal bridge: a parapet, a curb, a drain bowl or a line of fasteners. Those are the spots crews work first.

Built for property managers

One contact, one scheduled window, one invoice coded the way your accounting needs it. Crews work around tenant hours where that matters, and the condition report goes to whoever has to show the board or the owner what was spent and why.

Five workers shoveling heavy snow off a large commercial flat roof
A five-person crew works together to clear accumulated snow from a large commercial building rooftop.

What you get in Highland

  • Drains and scuppers firstFlow restored before the ponded ice is worked
  • Overnight windows availableWork scheduled outside occupancy where access demands it
  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
Commercial Ice Dam Removal in Highland, IN — specification
Service specification for Highland, IN
Typical scopeSteam, 4-8 crew hours typical
Coverage areaHighland and Lake County
Local ice-barrier practiceEave membrane on new work, often absent
Primary climate stressorRepeated thaw-freeze cycling
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
DocumentationDated before and after photos, written scope in Xactimate line items
ServiceCommercial Ice Dam Removal in Highland, IN

Where We Dispatch Around Highland

Crews working Highland cover the adjoining communities on the same route — Griffith, Dyer, East Chicago, Saint John and Whiting — so a storm week usually means one truck handling several addresses in Lake County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Munster, Schererville, Hammond, Gary, Merrillville, Crown Point.

Coverage runs across Highland and the nearby towns all winter, and capacity is surged into whichever Indiana market the storm actually hits.

Most jobs do not stop at one service. Commercial Ice Dams in Highland often runs alongside commercial roof snow removal in Highland, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Highland steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Lake County. Every job is photographed before and after.

Workers in orange safety gear using steam hose to clear snow from rooftop
A crew uses a steam-powered hose system to remove heavy snow accumulation from a multi-story brick building's rooftop.
Large icicles hanging from roofline of Valleyview Corporate office building in winter
Massive icicles line the roofline of 1200 Valleyview Business Park following a heavy winter storm.
Three workers in high-visibility vests pushing snow off a flat warehouse roof
A three-person crew uses push plows to clear heavy snow from a large commercial flat roof.
FAQ

Highland Questions We Actually Get Asked

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Highland roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

Same day or next morning for most Highland calls, with active interior leaks moved to the front of the schedule.

  • During a freeze event crews run from first light until dark across Lake County.
  • The same route covers Griffith, Dyer, East Chicago, so several addresses are usually handled in one run.
  • Call rather than using the form if water is coming in — the phone is always faster.

Only where there is interior damage to document or dry. Pure exterior removal happens entirely from outside.

  • If water has come in, seeing it is what makes the claim documentation worth anything.
  • Attic access helps identify the heat source but is not required for removal.
  • Nobody needs to be home for exterior-only work, provided access and payment are arranged.

Clear a path to the affected side, move vehicles off the driveway and unlock any side gate.

  • Put something under an active interior drip and move what you can out of the way.
  • Photograph the interior damage yourself as well - more evidence is never a problem.
  • Do not go on the roof or up a ladder. That is the part that sends people to hospital.

Tell the crew. Chipping marks change what the roof needs and they matter for the claim.

  • Cracked shingles and punctures get photographed and reported rather than steamed over.
  • Damage caused by removal attempts is treated differently by carriers than storm damage.
  • It is extremely common and nobody is going to lecture you about it.

Yes, at the pressures used here. Heat melts ice without force, so there is nothing abrading the membrane or working at the seams. What is not safe on a membrane is a pressure washer, a chipper or any mechanical removal.

Yes. Campuses, retail strips and multi-building properties get walked together, prioritized by which deck is closest to failure, and billed under one scope rather than as separate jobs.

Nearby

Commercial Ice Dams In Towns Around Highland

Same-Day Response

Get A Highland Crew Out

Waiting for a thaw is a strategy, but it is an expensive one — the melt has to go somewhere, and it goes into the insulation first.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664