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Hammond, IN
Flat Roof & Parapet · Lake County

Commercial Ice Dam Removal in Hammond, IN — Thaw‑Cycle Storm Response

Ice Dam Now is a licensed and insured winter roof contractor covering Hammond, IN and Lake County. Commercial Ice Dam Removal is performed with low-pressure steam, which removes ice by heat rather than force. Same-day dispatch for active leaks, crew-hour billing at a rate quoted beforehand, and dated before-and-after photographs on every job.

Documentation for the board — Condition report and photo record with every invoice
Flow confirmed below — An open drain throat over a frozen leader is not an open drain
Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
Tenant-hours scheduling — Work windows set around occupancy and access

Get Ice Dam Help Hammond

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Storm Season Dispatch
No Chipping
Steam Only
Lake
County Coverage
Crew Hour
Rate Quoted Up Front
Documented
Photos On Every Job

A Hammond roof can look fine from the driveway and still be backing water under the shingles at the eave, where nobody can see it. As part of our complete Hammond winter roof services, crews handle commercial ice dam removal across Lake County.

The Hammond Problem Is the Thermometer, Not the Snowfall

The snow totals here are unremarkable, which is exactly why Hammond roofs get caught out. An ice dam needs meltwater and a cold eave, not a record storm.

Diagram showing how ice dams form on roofs due to inadequate insulation and poor ventilation
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

The building stock has no margin for it. Because the winters here read as mild, attics tend to be under-insulated, eave details are less considered, and ice barrier is as often absent as present on a roof in Hammond.

Ice-barrier practice in Lake County

Because ice is not the first thing a homeowner in Hammond thinks about, the membrane is the detail most often value-engineered out of a re-roof. It is worth asking for by name on any quote.

Commercial Ice Dam Removal in Hammond: How The Work Runs

Overflow scuppers are the tell

Water running out of an overflow scupper in winter means the primary drains are not taking it. On a Hammond building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.

Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.

Parapets hold the water in

A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.

Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Hammond call.

Flat roofs fail differently

A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.

Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Hammond unit, there is usually standing water up there.

Internal drains fail differently from gutters

A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.

Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Hammond building that distinction shows up as a tenant ceiling two floors down.

The pitched sections nobody plans for

Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.

Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.

Large icicles hanging over warehouse loading dock number 8 in winter
Heavy icicles form along the roofline above a snow-covered commercial loading dock during freezing winter conditions.

What you get in Hammond

  • Drains and scuppers firstFlow restored before the ponded ice is worked
  • EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
  • Tenant-hours schedulingWork windows set around occupancy and access
Commercial Ice Dam Removal in Hammond, IN — specification
Service specification for Hammond, IN
Typical scopeSteam, 4-8 crew hours typical
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.
Dispatch windowSame day to 24 hours
Local ice-barrier practiceEave membrane on new work, often absent
ServiceCommercial Ice Dam Removal in Hammond, IN
DocumentationDated before and after photos, written scope in Xactimate line items
Pricing modelBilled by the crew hour, rate quoted before dispatch

Lake County Coverage From Hammond

Crews working Hammond cover the adjoining communities on the same route — East Chicago, Whiting, Griffith, Dyer and Saint John — so a storm week usually means one truck handling several addresses in Lake County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Munster, Highland, Gary, Schererville, Merrillville, Hobart.

During a cold snap Hammond gets worked alongside the neighboring Lake County towns on the same route, with active interior leaks moved to the front of the list.

Most jobs do not stop at one service. Commercial Ice Dams in Hammond often runs alongside commercial roof snow removal in Hammond, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Hammond steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Lake County. Every job is photographed before and after.

Workers in high-visibility gear shoveling snow off commercial building roof into taped-off danger zone below
A professional crew safely removes heavy snow from a commercial rooftop with a danger-taped exclusion zone below.
Workers removing snow and ice from building ledge above closed sidewalk with orange cones
Workers clear dangerous ice and snow from a City Commerce Bank building ledge while caution tape and cones protect pedestrians below.
Large icicles hanging from roofline of Valleyview Corporate office building in winter
Massive icicles line the roofline of 1200 Valleyview Business Park following a heavy winter storm.
FAQ

Local Questions About Hammond Roofs

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Hammond roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

No, but there is a worse one: after the thaw, when the evidence has melted and the damage is all that is left.

  • Mid-storm calls are fine — crews work through freeze events.
  • An evening call for a leak that started that afternoon usually gets a next-morning slot.
  • Waiting for a weekend to pass is the most common and most expensive delay.

Yes. Steam is safe on slate, cedar shake, tile and metal as well as asphalt, because it removes ice with heat rather than force.

  • Older Hammond housing stock with original slate is exactly where chipping does the most damage.
  • Crews adjust the lance distance and dwell rather than the pressure.
  • Nothing mechanical touches the covering at any point.

Before the thaw rather than after it. The leak happens when the ice has water behind it, which is a day or two after the snow stops.

  • Calling during the storm is fine and often gets an earlier slot.
  • The expensive version is waiting until water appears on a ceiling.
  • Crews run across Lake County from first light through a freeze event.

Yes. The dispatch area runs across Lake County, and several addresses in one area are usually handled in the same run.

  • Adjoining communities are on the same route rather than treated as a separate trip.
  • Rural addresses outside the normal radius get told the travel position on the call.
  • Capacity is moved into whichever part of Indiana the storm actually hits.

Yes, and crews often do. Where noise, access or tenant traffic make that difficult, work gets scheduled outside occupancy. Set the constraint on the call and the window is planned around it.

Yes. Retail frontages, restaurants and medical premises are routinely worked overnight or early, before the doors open. It costs more in labour and it usually costs less in disruption, and both numbers get put in front of you so the choice is yours.

Nearby

Commercial Ice Dams In Towns Around Hammond

Same-Day Response

Get A Hammond Crew Out

Every freeze-thaw cycle adds another layer to the dam and pushes a little more water under the shingles. That clock is already running.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664