A Hammond roof can look fine from the driveway and still be backing water under the shingles at the eave, where nobody can see it. As part of our complete Hammond winter roof services, crews handle commercial ice dam removal across Lake County.
The Hammond Problem Is the Thermometer, Not the Snowfall
The snow totals here are unremarkable, which is exactly why Hammond roofs get caught out. An ice dam needs meltwater and a cold eave, not a record storm.

The building stock has no margin for it. Because the winters here read as mild, attics tend to be under-insulated, eave details are less considered, and ice barrier is as often absent as present on a roof in Hammond.
Ice-barrier practice in Lake County
Because ice is not the first thing a homeowner in Hammond thinks about, the membrane is the detail most often value-engineered out of a re-roof. It is worth asking for by name on any quote.
Commercial Ice Dam Removal in Hammond: How The Work Runs
Overflow scuppers are the tell
Water running out of an overflow scupper in winter means the primary drains are not taking it. On a Hammond building that is a sign the roof is holding standing water somewhere above a frozen drain, and the load is being carried rather than shed.
Scuppers are checked first for exactly that reason, and a dry scupper above a wet roof is as informative as a running one.
Parapets hold the water in
A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.
Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Hammond call.
Flat roofs fail differently
A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.
Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Hammond unit, there is usually standing water up there.
Internal drains fail differently from gutters
A residential gutter overflows when it blocks. An internal roof drain just stops, and the water stays on the deck at depth until it finds a seam, a flashing detail or a pitch pocket.
Crews open the drain throat and then confirm flow in the leader below before calling it clear. An open drain over a frozen leader is not an open drain, and on a Hammond building that distinction shows up as a tenant ceiling two floors down.
The pitched sections nobody plans for
Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.
Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.

What you get in Hammond
- Drains and scuppers firstFlow restored before the ponded ice is worked
- EPDM, TPO and mod-bitLow-pressure steam only, seams and flashing details avoided
- Tenant-hours schedulingWork windows set around occupancy and access
| Typical scope | Steam, 4-8 crew hours typical |
|---|---|
| Removal method | Low-pressure steam only. No chipping, salt or pressure washing. |
| Dispatch window | Same day to 24 hours |
| Local ice-barrier practice | Eave membrane on new work, often absent |
| Service | Commercial Ice Dam Removal in Hammond, IN |
| Documentation | Dated before and after photos, written scope in Xactimate line items |
| Pricing model | Billed by the crew hour, rate quoted before dispatch |
Lake County Coverage From Hammond
Crews working Hammond cover the adjoining communities on the same route — East Chicago, Whiting, Griffith, Dyer and Saint John — so a storm week usually means one truck handling several addresses in Lake County rather than separate trips.
Nearest hub towns with their own commercial ice dams pages: Munster, Highland, Gary, Schererville, Merrillville, Hobart.
During a cold snap Hammond gets worked alongside the neighboring Lake County towns on the same route, with active interior leaks moved to the front of the list.
Most jobs do not stop at one service. Commercial Ice Dams in Hammond often runs alongside commercial roof snow removal in Hammond, and both get written into one scope rather than billed as separate visits.
Active leak right now? Our 24/7 Hammond steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.




