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Merrillville, IN
Flat Roof & Parapet · Lake County

Commercial Ice Dam Removal in Merrillville, IN — Thaw‑Cycle Storm Response

Ice Dam Now provides commercial ice dam removal in Merrillville, IN and the surrounding Lake County, using low-pressure steam only — never chipping, salt or pressure washing. Crews are licensed, insured and harness-certified, dispatch same day for active interior leaks, and bill by the crew hour at a rate quoted before dispatch. Dated photo documentation is supplied for insurance claims.

EPDM, TPO and mod-bit — Low-pressure steam only, seams and flashing details avoided
Plant worked around — HVAC curbs, conduit, racking and railing avoided, not cleared over
Documentation for the board — Condition report and photo record with every invoice
Drains and scuppers first — Flow restored before the ponded ice is worked

Get Ice Dam Help Merrillville

A few quick questions, then pick a time. If water is coming in, call instead.

What is the zip code of the home?

Roof leaking right now? Call (888) 561-9664 — that is faster than any form.
Water coming through the ceiling?Every hour an ice dam sits there, more water gets under the shingles.Call (888) 561-9664
24/7
Storm Season Dispatch
No Chipping
Steam Only
Lake
County Coverage
Crew Hour
Rate Quoted Up Front
Documented
Photos On Every Job

By the time a roof in Merrillville has a visible ridge of ice at the eave, meltwater has already been pooling behind it for several freeze-thaw cycles. As part of our complete Merrillville winter roof services, crews handle commercial ice dam removal across Lake County.

The Lake County Trap: Modest Snow, Constant Cycling

Merrillville does not need a blizzard to get an ice dam. A few inches that melts by afternoon and refreezes overnight builds one just as effectively, and it does it over and over through the season.

Diagram showing how ice dams form on a roof from heat loss and snow melt
Heat escaping into the attic melts roof snow; the meltwater refreezes at the cold eave and the dam grows a layer every cycle.

The building stock has no margin for it. Because the winters here read as mild, attics tend to be under-insulated, eave details are less considered, and ice barrier is as often absent as present on a roof in Merrillville.

Ice-barrier practice in Lake County

Ice-barrier membrane at the eaves is required on new work under the residential code Indiana follows, but on a roof built before that it is frequently absent — and this is the region where it is most often skipped.

Commercial Ice Dam Removal in Merrillville: How The Work Runs

The pitched sections nobody plans for

Very few commercial buildings are flat all the way across. Entrance canopies, mansard faces, dormers over older frontages and the sloped transitions between roof levels all shed onto places where people walk.

Those sections behave like a residential roof and get worked like one - steam at the eave, snow guards noted where they are missing, and the pavement below cordoned while material is coming down.

Parapets hold the water in

A parapet is why a commercial deck ponds instead of shedding. Scuppers through the parapet are the only exit, and they are narrow, exposed on three sides and the first thing to freeze solid.

Steaming a scupper throat open is often the single highest-value twenty minutes of a commercial Merrillville call.

Membrane-safe means something specific

EPDM, TPO and modified bitumen all tolerate steam at low pressure and none of them tolerate chipping, scraping or a pressure washer. Crews steam the drains and scuppers open first to restore flow, then work the ponded ice, and they stay off seams and flashing details with the lance.

Mechanical units, conduit runs, solar racking and safety railing all get worked around rather than over.

Flat roofs fail differently

A pitched residential roof dams at the eave. A commercial deck dams at its drainage: frozen scuppers, iced-over internal drains, and ponding that refreezes into a sheet across the low spots. Water then sits on the membrane at depth, finds a seam or a flashing detail, and comes through into the tenant space below.

Parapet walls make it worse by holding the melt on the deck instead of letting it run off an edge. By the time it shows up as a ceiling tile stain in a Merrillville unit, there is usually standing water up there.

Working around rooftop plant

HVAC curbs, exhaust fans, conduit, gas lines, solar racking and railing are all obstacles and all drift traps. The snow behind a large unit is usually the deepest on the roof and the ice under it the thickest.

Crews work around and under them rather than over, and anything running stays running.

Workers use snow blower on commercial rooftop discharging snow over parapet wall onto blocked sidewalk
A rooftop crew uses a snow blower to clear a commercial building roof, discharging snow to the cordoned-off street below.

What you get in Merrillville

  • Documentation for the boardCondition report and photo record with every invoice
  • Plant worked aroundHVAC curbs, conduit, racking and railing avoided, not cleared over
  • Flow confirmed belowAn open drain throat over a frozen leader is not an open drain
Commercial Ice Dam Removal in Merrillville, IN — specification
Service specification for Merrillville, IN
DocumentationDated before and after photos, written scope in Xactimate line items
Coverage areaMerrillville and Lake County
Pricing modelBilled by the crew hour, rate quoted before dispatch
ServiceCommercial Ice Dam Removal in Merrillville, IN
Primary climate stressorRepeated thaw-freeze cycling
Local ice-barrier practiceEave membrane on new work, often absent
Removal methodLow-pressure steam only. No chipping, salt or pressure washing.

Neighborhoods and Towns We Reach From Merrillville

Crews working Merrillville cover the adjoining communities on the same route — Griffith, Lake Station, Saint John, Dyer and Wheeler — so a storm week usually means one truck handling several addresses in Lake County rather than separate trips.

Nearest hub towns with their own commercial ice dams pages: Crown Point, Hobart, Schererville, Highland, Gary, Munster.

Coverage runs across Merrillville and the nearby towns all winter, and capacity is surged into whichever Indiana market the storm actually hits.

Most jobs do not stop at one service. Commercial Ice Dams in Merrillville often runs alongside commercial roof snow removal in Merrillville, and both get written into one scope rather than billed as separate visits.

Active leak right now? Our 24/7 Merrillville steam ice dam removal crews are dispatched first during a freeze event. Call (888) 561-9664.

Conditions We Work In

Commercial Ice Dam Removal In Practice

Conditions crews work in across Lake County. Every job is photographed before and after.

Two workers using steam equipment to clear ice from a snow-covered commercial flat roof
A two-man crew uses steam lancing equipment to remove heavy ice buildup from a large commercial flat roof.
Cleared roof drain surrounded by melting snow on a flat commercial rooftop in winter
A roof drain cleared of snow and ice on a flat commercial rooftop, with a snow shovel resting nearby.
Frozen roof drain at commercial flat roof parapet wall covered in snow and ice
A blocked and frozen roof drain at a commercial building parapet wall, indicating a serious winter drainage problem.
FAQ

Merrillville and Lake County FAQ

It is billed by the crew hour, and the rate plus a realistic time estimate are quoted on the phone before anyone is dispatched.

  • Scope drives the hours: length and thickness of the ice, roof pitch and height, and whether the gutters are frozen solid.
  • Access matters too — a three-story Merrillville roof takes longer to set up on than a ranch.
  • The invoice matches the quote. There are no surprise add-ons written on the tailgate.

On a roof that is still leaking heat, it can — removal treats the symptom and the cause is in the attic.

  • Crews say so before leaving if the attic is obviously the problem.
  • A second visit in the same season at the same property is priced as the shorter job it usually is.
  • Air sealing, insulation and heat trace are what stop the cycle for good.

Not for exterior removal, provided access and payment are arranged in advance.

  • Somebody being home helps where there is interior damage to look at or document.
  • Photographs go to you either way, timestamped as the work happens.
  • A gate code or an unlocked side gate is usually all a crew needs on a Merrillville property.

Please do not. Salt corrodes flashing, fasteners, gutters and anything metal it drains across, and it damages whatever is planted below.

  • Calcium chloride is less aggressive than rock salt but still ends up in the soil at the drip line.
  • A puck melts a hole, not a drainage path, so the water simply refreezes a few inches further on.
  • Crews use heat and nothing else - no salt, no chemicals, nothing corrosive.

Yes. Steam is safe on slate, cedar shake, tile and metal as well as asphalt, because it removes ice with heat rather than force.

  • Older Merrillville housing stock with original slate is exactly where chipping does the most damage.
  • Crews adjust the lance distance and dwell rather than the pressure.
  • Nothing mechanical touches the covering at any point.

Usually yes. Steam lances clear internal drains and scupper throats from the deck side, and the line below gets checked for flow before the crew calls it done. An open drain over a blocked leader is not actually open.

Yes. Sites get triaged by risk rather than worked in the order they were listed - occupied buildings with active interior water first, then the largest spans and the deepest loads. You get one report covering all of them with readings and photographs per address.

Nearby

Commercial Ice Dams In Towns Around Merrillville

Same-Day Response

Get A Merrillville Crew Out

The cost of a steam visit does not change much from one week to the next. The cost of the water damage behind the dam does.

✓ Licensed & insured✓ Low-pressure steam only✓ Rate quoted up front✓ Photos for your claim
Online Quote(888) 561-9664